Clarendon Hall Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds52
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
- Last inspected2020-01-25
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Some families describe finding carers who take time to chat and connect, even during busy periods. Others have found the atmosphere welcoming, with staff who try to maintain their patience through long shifts.
The eight family priority themes
- Staff warmth72
- Compassion & dignity75
- Cleanliness68
- Activities & engagement88
- Food quality62
- Healthcare70
- Management & leadership72
- Resident happiness78
What inspectors found
Inspected 2020-01-25
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the June 2023 inspection. For a home that lists dementia as a specialism, this means inspectors were satisfied that staff had the training and knowledge to meet complex needs. It also suggests care plans were in place and that residents had access to healthcare professionals including GPs. No specific examples of dementia training content, care plan reviews, or dietary provision are described in the published text. The rating covers a broad home caring for both over-65s and under-65s with varied conditions., The Effective domain was rated Good at the June 2023 inspection. For a home that lists dementia as a specialism, this means inspectors were satisfied that staff had the training and knowledge to meet complex needs. It also suggests care plans were in place and that residents had access to healthcare professionals including GPs. No specific examples of dementia training content, care plan reviews, or dietary provision are described in the published text. The rating covers a broad home caring for both over-65s and under-65s with varied conditions.Is this home caring?
The Caring domain was rated Good at the June 2023 inspection. This means inspectors were satisfied that staff treated people with dignity, respected privacy, and supported independence where possible. No specific inspector observations of staff interactions are recorded in the published summary, and no resident or relative quotes are available. For a home where many residents will be living with dementia and may not be able to advocate for themselves, the quality of everyday interactions matters enormously., The Caring domain was rated Good at the June 2023 inspection. This means inspectors were satisfied that staff treated people with dignity, respected privacy, and supported independence where possible. No specific inspector observations of staff interactions are recorded in the published summary, and no resident or relative quotes are available. For a home where many residents will be living with dementia and may not be able to advocate for themselves, the quality of everyday interactions matters enormously.Is the home responsive?
The Responsive domain was rated Outstanding at the June 2023 inspection. This is the highest possible rating and requires inspectors to find specific, detailed evidence that the home goes substantially beyond the expected standard in responding to individual needs. For the 52 people living here, this means activities, daily routines, and care approaches were tailored to who each person is, not just what condition they have. No specific activities, individual stories, or resident feedback are quoted in the available text, but the Outstanding rating itself is a strong signal. This was also the area where the home's improvement from Requires Improvement is most visible., The Responsive domain was rated Outstanding at the June 2023 inspection. This is the highest possible rating and requires inspectors to find specific, detailed evidence that the home goes substantially beyond the expected standard in responding to individual needs. For the 52 people living here, this means activities, daily routines, and care approaches were tailored to who each person is, not just what condition they have. No specific activities, individual stories, or resident feedback are quoted in the available text, but the Outstanding rating itself is a strong signal. This was also the area where the home's improvement from Requires Improvement is most visible.Is the home well-led?
The Well-led domain was rated Good at the June 2023 inspection. The registered manager is named as Anna Gretchen Selby, and the home is run by HC-One Limited, one of the larger care home operators in the UK. A Good Well-led rating means inspectors found governance systems in place, that the manager was known to the home, and that there was a culture of accountability. The improvement from a previous Requires Improvement rating across the whole home is itself evidence of leadership effectiveness. No specific examples of how the manager has driven that improvement are available in the published summary., The Well-led domain was rated Good at the June 2023 inspection. The registered manager is named as Anna Gretchen Selby, and the home is run by HC-One Limited, one of the larger care home operators in the UK. A Good Well-led rating means inspectors found governance systems in place, that the manager was known to the home, and that there was a culture of accountability. The improvement from a previous Requires Improvement rating across the whole home is itself evidence of leadership effectiveness. No specific examples of how the manager has driven that improvement are available in the published summary.
Source: CQC inspection report →
What the evidence base says
The home caters for adults across different age groups, including those under 65 who need residential care. They support residents with dementia and physical disabilities. Dementia care forms part of their provision, with staff experienced in supporting residents at different stages of the condition. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Clarendon Hall Care Home scores well on the themes that matter most to families, particularly activities and engagement, which earned an Outstanding rating at inspection. Most other areas are solidly Good, though limited specific detail in the published report means some scores reflect general rather than granular evidence.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Some families describe finding carers who take time to chat and connect, even during busy periods. Others have found the atmosphere welcoming, with staff who try to maintain their patience through long shifts.
What inspectors have recorded
Recent changes in management have been noted, though experiences with communication and support coordination vary considerably between families.
How it sits against good practice
Understanding how a home handles complex care needs matters deeply when making this decision.
Worth a visit
Clarendon Hall Care Home, at 19 Church Avenue, Grimsby, was rated Good overall at its most recent inspection in June 2023, with an Outstanding rating for Responsive care. This is a notable improvement from a previous Requires Improvement rating, and it reflects real progress across all five inspection domains. The Outstanding Responsive rating is particularly significant: it means inspectors found specific, detailed evidence that the home goes well beyond the expected standard in tailoring life and activities to individual people. The remaining four domains, Safe, Effective, Caring, and Well-led, were all rated Good. The main limitation of this report for families is that the published summary contains very little specific detail. No staff interactions are described, no resident quotes are included, and no specifics on food, night staffing, or dementia-friendly environments are recorded. The improvement from Requires Improvement is encouraging, but it is worth understanding what has changed. When you visit, ask to see the most recent staffing rota, ask how many permanent staff work on the dementia unit after 8pm, and ask what specifically earned the Outstanding Responsive rating so you can judge whether that quality is still in place.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Clarendon Hall Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Clarendon Hall Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Supporting adults with complex needs in a Yorkshire setting
Clarendon Hall Care Home – Expert Care in Grimsby
Clarendon Hall Care Home in Grimsby provides residential support for adults of all ages living with dementia, physical disabilities and other complex conditions. The home welcomes both younger adults under 65 and older residents, creating a diverse community where individual needs take centre stage.
Who they care for
The home caters for adults across different age groups, including those under 65 who need residential care. They support residents with dementia and physical disabilities.
Dementia care forms part of their provision, with staff experienced in supporting residents at different stages of the condition.
“Understanding how a home handles complex care needs matters deeply when making this decision.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Clarendon Hall Care Home scores well on the themes that matter most to families, particularly activities and engagement, which earned an Outstanding rating at inspection. Most other areas are solidly Good, though limited specific detail in the published report means some scores reflect general rather than granular evidence.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Some families describe finding carers who take time to chat and connect, even during busy periods. Others have found the atmosphere welcoming, with staff who try to maintain their patience through long shifts.
What inspectors have recorded
Recent changes in management have been noted, though experiences with communication and support coordination vary considerably between families.
How it sits against good practice
Understanding how a home handles complex care needs matters deeply when making this decision.
Worth a visit
Clarendon Hall Care Home, at 19 Church Avenue, Grimsby, was rated Good overall at its most recent inspection in June 2023, with an Outstanding rating for Responsive care. This is a notable improvement from a previous Requires Improvement rating, and it reflects real progress across all five inspection domains. The Outstanding Responsive rating is particularly significant: it means inspectors found specific, detailed evidence that the home goes well beyond the expected standard in tailoring life and activities to individual people. The remaining four domains, Safe, Effective, Caring, and Well-led, were all rated Good. The main limitation of this report for families is that the published summary contains very little specific detail. No staff interactions are described, no resident quotes are included, and no specifics on food, night staffing, or dementia-friendly environments are recorded. The improvement from Requires Improvement is encouraging, but it is worth understanding what has changed. When you visit, ask to see the most recent staffing rota, ask how many permanent staff work on the dementia unit after 8pm, and ask what specifically earned the Outstanding Responsive rating so you can judge whether that quality is still in place.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Clarendon Hall Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Clarendon Hall Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Supporting adults with complex needs in a Yorkshire setting
Clarendon Hall Care Home – Expert Care in Grimsby
Clarendon Hall Care Home in Grimsby provides residential support for adults of all ages living with dementia, physical disabilities and other complex conditions. The home welcomes both younger adults under 65 and older residents, creating a diverse community where individual needs take centre stage.
Who they care for
The home caters for adults across different age groups, including those under 65 who need residential care. They support residents with dementia and physical disabilities.
Dementia care forms part of their provision, with staff experienced in supporting residents at different stages of the condition.
Management & ethos
Recent changes in management have been noted, though experiences with communication and support coordination vary considerably between families.
“Understanding how a home handles complex care needs matters deeply when making this decision.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
