Dementia Care Home

St Margaret's Care Home

Littlecoates Road, Grimsby, Lincolnshire, DN34 4NQ

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds59
  • SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
  • Last inspected2020-12-03

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity60
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2020-12-03

  • Is this home safe?

    Requires improvement
    The Safety domain was rated Requires Improvement at the October 2020 inspection, meaning inspectors found at least one area where the home did not fully meet the required standard. The published summary does not specify what the safety concerns were, which makes it difficult to assess how serious they were or what action was taken. The overall rating improved from Requires Improvement to Good, suggesting some progress had been made across the home, but Safety was not yet resolved. A review in July 2023 did not find evidence requiring a reassessment of the rating. The Safety domain rating is the single most important flag for families to investigate directly.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the October 2020 inspection. This domain covers training, care planning, healthcare access, and nutrition. The published summary does not include any specific observations about care plan quality, GP access, dementia training content, or food provision. The rating indicates that inspectors were broadly satisfied, but the absence of detail means families cannot verify what specifically was observed.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the October 2020 inspection. This domain covers staff warmth, dignity, respect, and independence. No specific observations, staff interactions, or resident or relative quotes are recorded in the published summary. The Good rating indicates inspectors were satisfied with what they observed, but without detail it is not possible to say what that looked like in practice.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the October 2020 inspection. This domain covers activities, engagement, individuality, and end-of-life care. No specific information about the activity programme, individual engagement, or end-of-life planning is recorded in the published summary. The Good rating indicates the standard was met, but families have no published detail to draw on.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-Led domain was rated Good at the October 2020 inspection. The home is run by Sun Healthcare Limited, with a named registered manager and a nominated individual listed in the published record. A review in July 2023 found no evidence requiring a reassessment of the rating. The published summary does not describe the management culture, staff feedback mechanisms, or governance processes in any specific detail.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at St Margarets cares for people over 65, with particular experience supporting those with dementia and physical disabilities. They offer both long-term residence and respite care options. The home has experience caring for residents with different stages of dementia. Their approach includes structured daily routines and appropriate support for those with memory-related conditions. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

St Margarets scores in the mid-range because the overall rating improved to Good, but the Safety domain remains Requires Improvement and the inspection report itself contains very little specific observational detail to draw on. Most scores reflect the general rating rather than concrete evidence.

Homes in Yorkshire & Humberside typically score 68–82.
DCC Recommendation

Worth a visit

St Margarets on Littlecoates Road in Grimsby was rated Good overall at its inspection in October 2020, having previously been rated Requires Improvement. That improvement is meaningful and shows the management team addressed earlier concerns. The Caring, Effective, Responsive, and Well-Led domains all achieved a Good rating, suggesting that the broad framework of care, staff conduct, and leadership was in reasonable order at the time inspectors visited. However, the Safety domain remained at Requires Improvement, which is the most important caveat for any family considering this home. The published inspection summary is also very brief and contains almost no specific observations, quotes from residents, or concrete examples of what good practice looks like day to day. This means much of the picture is missing. Before making a decision, visit in person, ask to see the staffing rota for a recent week, find out exactly what the safety concerns were and what has changed since, and speak to staff and any residents you meet in communal areas.

The three questions to ask when you visit

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In Their Own Words

How St Margaret's Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What St Margaret's Care Home says about itself

Dementia care home in Grimsby offering respite and long-term support

St Margarets – Your Trusted nursing home

St Margarets in Grimsby provides care for older adults, including those living with dementia and physical disabilities. The home offers both permanent residence and short-term respite care, supporting families across Yorkshire & Humberside who need professional care assistance.

Care & specialisms

Who they care for

    The team at St Margarets cares for people over 65, with particular experience supporting those with dementia and physical disabilities. They offer both long-term residence and respite care options.

    How they describe their dementia care

    The home has experience caring for residents with different stages of dementia. Their approach includes structured daily routines and appropriate support for those with memory-related conditions.

    “Visiting St Margarets can help you understand if their approach feels right for your family's needs.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

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    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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