Northfield House
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds25
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2019-09-20
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
People often mention how content their relatives seem after moving in. The carers really get to know each resident, and families appreciate the personal touches that help everyone feel at home. There's a sense that staff genuinely care about the happiness of the people living there.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement60
- Food quality60
- Healthcare65
- Management & leadership72
- Resident happiness68
What inspectors found
Inspected 2019-09-20
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the February 2021 inspection. The home lists dementia as a specialism, which implies a baseline expectation of dementia-specific training and care planning. No specific detail on training content, care plan quality, GP access, or food provision is recorded in the published report. The monitoring review of July 2023 did not identify any concerns requiring the rating to change.Is this home caring?
The Caring domain was rated Good at the February 2021 inspection. No specific inspector observations, resident quotes, or family testimony are recorded in the published report. The rating itself indicates the inspection team was satisfied with the warmth, dignity, and respect shown to people living in the home. No concerns were identified at the July 2023 monitoring review.Is the home responsive?
The Responsive domain was rated Good at the February 2021 inspection. No specific detail on activity provision, individual engagement, end-of-life planning, or complaint handling is recorded in the published report. The home's dementia specialism implies a need for structured individual engagement, including for residents who cannot participate in group activities. The July 2023 monitoring review found no concerns.Is the home well-led?
The Well-led domain was rated Good at the February 2021 inspection, having previously been rated Requires Improvement. The registered manager is named as Miss Aparna Anil Kase, and the nominated individual is Mrs Munira Mawji. The improvement from Requires Improvement to Good in this domain is particularly significant, as leadership quality is closely linked to overall care quality over time. No specific detail on governance processes, staff culture, or quality monitoring is recorded in the published report.
Source: CQC inspection report →
What the evidence base says
Northfield House provides residential care for people over 65, including those living with dementia. The home offers the kind of traditional care that many older people feel comfortable with. Staff have experience supporting residents with dementia, helping them feel secure and settled. The team works to understand each person's individual needs and preferences. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Northfield House Residential Home holds a Good rating across all five inspection domains, improved from a previous Requires Improvement rating, but the published report contains very little specific observational detail, so scores reflect a positive but evidence-thin picture rather than confirmed excellence.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
People often mention how content their relatives seem after moving in. The carers really get to know each resident, and families appreciate the personal touches that help everyone feel at home. There's a sense that staff genuinely care about the happiness of the people living there.
What inspectors have recorded
The manager stays in regular contact with families, keeping them informed about their relative's health and wellbeing. Most people find the visiting arrangements flexible and welcoming. While there have been some concerns raised about care practices, many families feel their relatives are looked after with real kindness.
How it sits against good practice
Every family's experience is different, so visiting Northfield House yourself will help you get a proper feel for whether it's right for your loved one.
Worth a visit
Northfield House Residential Home, at 1362 Melton Road, Leicester, was rated Good across all five inspection domains at its last published inspection in February 2021, having improved from a previous Requires Improvement rating. That improvement is a meaningful positive signal: homes that move in this direction have typically made real changes to staffing, governance, or care practice, and the regulator confirmed a Good rating across safety, effectiveness, caring, responsiveness, and leadership. The home specialises in dementia care and personal care for adults over 65, with 25 beds. The main uncertainty here is that the published inspection report contains very limited specific detail, with no recorded observations, resident or family quotes, or concrete examples of practice. This means the Good rating is confirmed but the reasons behind it are not visible in the public document. Before making a decision, visit the home in person, ask to see staffing rotas and activity records from the past month, and speak directly with the registered manager about how the home has maintained its improvement since 2021. A review check was conducted in July 2023 with no concerns identified, which is reassuring, but a home visit remains essential.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Northfield House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Traditional Leicester care home where families find reassurance in daily kindness
Residential home in Leicester: True Peace of Mind
When you're looking for residential care in Leicester, you want somewhere that feels settled and familiar. Northfield House Residential Home has been part of the local community for years, caring for older people including those living with dementia. Families talk about the genuine warmth of the carers and how clean and well-maintained everything is.
Who they care for
Northfield House provides residential care for people over 65, including those living with dementia. The home offers the kind of traditional care that many older people feel comfortable with.
Staff have experience supporting residents with dementia, helping them feel secure and settled. The team works to understand each person's individual needs and preferences.
“Every family's experience is different, so visiting Northfield House yourself will help you get a proper feel for whether it's right for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Northfield House Residential Home holds a Good rating across all five inspection domains, improved from a previous Requires Improvement rating, but the published report contains very little specific observational detail, so scores reflect a positive but evidence-thin picture rather than confirmed excellence.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
People often mention how content their relatives seem after moving in. The carers really get to know each resident, and families appreciate the personal touches that help everyone feel at home. There's a sense that staff genuinely care about the happiness of the people living there.
What inspectors have recorded
The manager stays in regular contact with families, keeping them informed about their relative's health and wellbeing. Most people find the visiting arrangements flexible and welcoming. While there have been some concerns raised about care practices, many families feel their relatives are looked after with real kindness.
How it sits against good practice
Every family's experience is different, so visiting Northfield House yourself will help you get a proper feel for whether it's right for your loved one.
Worth a visit
Northfield House Residential Home, at 1362 Melton Road, Leicester, was rated Good across all five inspection domains at its last published inspection in February 2021, having improved from a previous Requires Improvement rating. That improvement is a meaningful positive signal: homes that move in this direction have typically made real changes to staffing, governance, or care practice, and the regulator confirmed a Good rating across safety, effectiveness, caring, responsiveness, and leadership. The home specialises in dementia care and personal care for adults over 65, with 25 beds. The main uncertainty here is that the published inspection report contains very limited specific detail, with no recorded observations, resident or family quotes, or concrete examples of practice. This means the Good rating is confirmed but the reasons behind it are not visible in the public document. Before making a decision, visit the home in person, ask to see staffing rotas and activity records from the past month, and speak directly with the registered manager about how the home has maintained its improvement since 2021. A review check was conducted in July 2023 with no concerns identified, which is reassuring, but a home visit remains essential.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Northfield House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Northfield House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Traditional Leicester care home where families find reassurance in daily kindness
Residential home in Leicester: True Peace of Mind
When you're looking for residential care in Leicester, you want somewhere that feels settled and familiar. Northfield House Residential Home has been part of the local community for years, caring for older people including those living with dementia. Families talk about the genuine warmth of the carers and how clean and well-maintained everything is.
Who they care for
Northfield House provides residential care for people over 65, including those living with dementia. The home offers the kind of traditional care that many older people feel comfortable with.
Staff have experience supporting residents with dementia, helping them feel secure and settled. The team works to understand each person's individual needs and preferences.
Management & ethos
The manager stays in regular contact with families, keeping them informed about their relative's health and wellbeing. Most people find the visiting arrangements flexible and welcoming. While there have been some concerns raised about care practices, many families feel their relatives are looked after with real kindness.
The home & environment
The home serves proper home-cooked meals that residents enjoy, with the kitchen adapting to different dietary needs. Everything's kept spotlessly clean, which families really notice. The environment feels homely rather than institutional, though some areas could benefit from updating.
“Every family's experience is different, so visiting Northfield House yourself will help you get a proper feel for whether it's right for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
