Dementia Care Home

Coalville Nursing Homes

Albert Road, Coalville, Leicestershire, LE67 3AA

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
73/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds20
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2021-03-02

Save Coalville Nursing Homes to your shortlist

Keep a running list, add visit notes, and compare homes side-by-side. Free account — it takes a minute.

The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors often notice how staff create a warm environment where residents feel comfortable. The team seems to understand the importance of making both residents and families feel at ease during what can be difficult transitions.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality60
  • Healthcare68
  • Management & leadership70
  • Resident happiness68
Section 02

What inspectors found

Inspected 2021-03-02

  • Is this home safe?

    Good
    The home was rated Good for Safety at its January 2021 inspection. This domain covers staffing levels, medicines management, infection control, falls management, and how the home responds to accidents and incidents. The published report does not include specific observations, staffing numbers, or details of how medicines or incidents are managed. A Good rating indicates inspectors did not identify significant safety concerns at the time of the visit.
    Verified by inspector
  • Is the care effective?

    Good
    The home was rated Good for Effectiveness at its January 2021 inspection. This domain covers training, care plans, healthcare access, nutrition, and how well staff understand the needs of the people they care for. Coalville Nursing Home lists Dementia as a specialism alongside physical disabilities and sensory impairments, which sets an expectation of specific expertise. The published report does not include detail about training content, care plan quality, GP access arrangements, or how food choices are managed.
    Verified by inspector
  • Is this home caring?

    Good
    The home was rated Good for Caring at its January 2021 inspection. This domain covers staff warmth, dignity, respect, privacy, and whether people are supported to remain as independent as possible. A Good Caring rating means inspectors did not find staff treating residents without respect or dignity. However, the published report contains no specific observations of interactions, no quotes from residents or relatives about how staff made them feel, and no examples of staff responding well to distress.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for Responsiveness at its January 2021 inspection. This domain covers how well the home tailors care to individual needs, the quality and range of activities, how complaints are handled, and end-of-life care planning. The published report does not describe the activity programme, how individual preferences shape daily life, or whether one-to-one engagement is available for people who cannot join group activities. Complaint handling and end-of-life planning are also not specifically described.
    Verified by inspector
  • Is the home well-led?

    Good
    The home was rated Good for Well-led at its January 2021 inspection. This domain covers the quality of management, governance, staff culture, and whether the home has systems to monitor and improve its own performance. The home is run by Rushcliffe Care Limited, with Mr Surjit Singh Rai listed as the Nominated Individual. The published report does not describe the manager's tenure, how visible they are to staff and residents, or what governance systems are in place.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home supports people with sensory impairments and physical disabilities, alongside their dementia care. They're set up to care for both younger adults under 65 and older residents, which means they're used to adapting their approach for different needs. For residents living with dementia, the team works to provide appropriate support while maintaining dignity and independence where possible. The home has experience caring for people at different stages of their dementia journey. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

73/ 100

DCC Family Score

Coalville Nursing Home scored 73 out of 100. Every domain was rated Good at the last inspection, which is a positive baseline, but the published report text contains very little specific detail, so many scores reflect a general Good rating rather than confirmed, observed evidence.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors often notice how staff create a warm environment where residents feel comfortable. The team seems to understand the importance of making both residents and families feel at ease during what can be difficult transitions.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

Taking time to visit and observe the daily routines can help you understand whether this feels like the right place for your loved one.

DCC Recommendation

Worth a visit

Coalville Nursing Home, on Albert Road in Coalville, was rated Good across all five inspection domains at its most recent inspection, carried out in January 2021 and published in March 2021. The home is a 20-bed nursing home registered to care for adults over and under 65, including people living with dementia, physical disabilities, and sensory impairments. A Good rating across every domain is a genuinely positive baseline and indicates inspectors found no significant concerns in safety, effectiveness, staffing, care quality, or leadership at that time. The main uncertainty here is the age of the inspection. The findings are now over four years old, and a great deal can change in a care home in that time, including management, staffing, and occupancy levels. The published report also contains very little specific detail, meaning it is not possible to confirm from the text alone how warm the staff interactions were, how tailored the activities were, or what night staffing looks like. Before making a decision, visit the home in person, ask to see last week's staffing rota (not a template), and ask the manager directly about dementia-specific training, how families are kept informed, and what end-of-life care planning looks like.

The three questions to ask when you visit

Save this home. Compare it against your shortlist.

Let our analysis show you how Coalville Nursing Homes measures up against the other homes you’re considering. Free account.

Create free account →

In Their Own Words

How Coalville Nursing Homes describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Coalville Nursing Homes says about itself

Finding the right balance between friendly staff and consistent care

Coalville Nursing Home – Expert Care in Coalville

When families visit Coalville Nursing Home in the East Midlands, they often comment on the welcoming atmosphere created by approachable staff. The home cares for adults both over and under 65 with various needs, including dementia and physical disabilities. While many families appreciate the friendly team and pleasant garden spaces, it's worth taking time to understand how the home manages day-to-day care routines.

Care & specialisms

Who they care for

    The home supports people with sensory impairments and physical disabilities, alongside their dementia care. They're set up to care for both younger adults under 65 and older residents, which means they're used to adapting their approach for different needs.

    How they describe their dementia care

    For residents living with dementia, the team works to provide appropriate support while maintaining dignity and independence where possible. The home has experience caring for people at different stages of their dementia journey.

    “Taking time to visit and observe the daily routines can help you understand whether this feels like the right place for your loved one.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

    FAQs Related to Care Homes increasing support care

    How often to visit a parent with dementia in a care home — and what makes a visit actually matter

    read this FAQ

    Care home fees and dementia — who pays, who doesn't, and what determines the difference

    read this FAQ

    Do you have to sell the house to pay for dementia care? The options most families don't know about

    read this FAQ

    The 7-year rule and care home fees — what it actually means and why it's misunderstood

    read this FAQ

    How much the NHS will pay for a care home — and what happens when the home costs more

    read this FAQ

    NHS Continuing Healthcare and dementia — who qualifies, how to apply, and what to do if refused

    read this FAQ

    When the NHS pays for dementia care — the two situations and how to access both

    read this FAQ

    What the NHS actually covers in dementia care — and the funding most eligible families never claim

    read this FAQ
    We use cookies in order to give you the best possible experience on our website. By continuing to use this site, you agree to our use of cookies.
    Accept