Dementia Care Home

Doneraile Residential Home

24 College Road, Newton Abbot, Devon, TQ12 1EQ

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds25
  • SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
  • Last inspected2020-04-03

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2020-04-03

  • Is this home safe?

    Good
    The Safe domain was rated Good at the March 2020 inspection. The published summary does not include specific findings about staffing ratios, medicines management, falls prevention, or infection control. The July 2023 monitoring review did not identify any concerns that would prompt a reassessment. Beyond the headline rating, no specific observational detail is available in the published findings.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the March 2020 inspection. The published summary does not include specific findings about care plan quality, dementia training content, GP access arrangements, or food and nutrition. The July 2023 review found no evidence requiring a change to this rating. No direct observations or examples are available in the published findings.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the March 2020 inspection. The published summary does not include inspector observations about staff interactions, use of preferred names, response to distress, or how dignity is maintained during personal care. No quotes from residents or relatives are recorded in the published findings. The July 2023 review found no evidence requiring a change to this rating.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the March 2020 inspection. The published summary does not include specific findings about the activity programme, individual engagement for people with advanced dementia, or how end-of-life wishes are recorded and respected. No details about complaints handling or how the home responds to individual preferences are available in the published findings. The July 2023 review found no evidence requiring a change.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the March 2020 inspection. A nominated individual, Mr Paul David Nery, is named as responsible for the service. The published summary does not include observations about the manager's day-to-day visibility, staff culture, governance processes, or how the home responds to complaints and incidents. The July 2023 monitoring review found no evidence requiring a reassessment of the Good rating.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team here provides specialist dementia care alongside support for physical disabilities, catering specifically to adults over 65. They work with individual care plans that adapt as residents' needs change. Dementia care at Doneraile centres on understanding each person's unique needs and preferences. The home provides structured activities designed to engage residents while maintaining familiar routines that help people feel secure. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Every domain was rated Good at the March 2020 inspection, which is genuinely positive, but the published report contains very little specific observational detail. Scores reflect the Good ratings rather than strong individual evidence, so this home deserves a visit before you draw firm conclusions.

Homes in South West typically score 68–82.
DCC Recommendation

Worth a visit

Doneraile Residential Care Home, a 25-bed home in Newton Abbot registered to care for adults with dementia, physical disabilities, and older people, was rated Good across all five domains at its inspection on 12 March 2020. A monitoring review carried out in July 2023 found no evidence requiring a change to that rating, meaning the Good rating has been formally reaffirmed within the last three years. That is a stable and positive baseline. The main limitation here is that the published inspection summary contains very little specific detail about what life is like day to day. There are no direct quotes from residents or relatives, no inspector observations about staff interactions, and no specific findings about food, activities, or the dementia environment. A Good rating matters, but it tells you more about what inspectors checked than about whether the home is the right fit for your parent. Visit in person, ask to see last week's staffing rota, observe how staff speak to residents in the corridors, and ask specifically how the team supports a person with dementia who becomes distressed.

The three questions to ask when you visit

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In Their Own Words

How Doneraile Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Doneraile Residential Home says about itself

Where everyday kindness meets proper dementia support in Newton Abbot

Residential home in Newton Abbot: True Peace of Mind

Finding the right care for someone living with dementia takes more than checking facilities — it's about finding people who genuinely understand. Doneraile Residential Care Home in Newton Abbot offers specialist dementia support alongside care for physical disabilities, all within a setting that families describe as welcoming and attentive. The home focuses on keeping residents engaged through activities while maintaining the personal touches that matter.

Care & specialisms

Who they care for

    The team here provides specialist dementia care alongside support for physical disabilities, catering specifically to adults over 65. They work with individual care plans that adapt as residents' needs change.

    How they describe their dementia care

    Dementia care at Doneraile centres on understanding each person's unique needs and preferences. The home provides structured activities designed to engage residents while maintaining familiar routines that help people feel secure.

    “Getting a feel for any care home means seeing it for yourself — the team at Doneraile welcomes families to visit and see how they work firsthand.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

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    Card Game

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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