South West Care Homes: Lake View
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds29
- SpecialismsCaring for adults over 65 yrs, Dementia, Learning disabilities, Physical disabilities
- Last inspected2023-08-12
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership75
- Resident happiness70
What inspectors found
Inspected 2023-08-12
Is this home safe?
Is the care effective?
Lake View was rated Good for Effective at its most recent inspection. This domain covers staff training, care planning, healthcare access, and nutrition. The published report does not describe the content of dementia training, how frequently care plans are reviewed, how GP access is arranged, or how dietary needs are assessed and met. Dementia is listed as a specialism, which implies some structured approach to training and care planning.Is this home caring?
Lake View was rated Good for Caring at its most recent inspection. This domain covers staff warmth, dignity, respect, and independence. The published report does not include inspector observations of staff interactions, resident testimony about how they are treated, or descriptions of how privacy is maintained. The improvement from Requires Improvement suggests that concerns in this area have been resolved.Is the home responsive?
Lake View was rated Good for Responsive at its most recent inspection. This domain covers activities, engagement, individuality, and end-of-life care. The published report does not describe the activity programme, whether one-to-one engagement is available for residents who cannot join group activities, how the home responds to individual preferences, or how end-of-life care is planned. Dementia and physical disabilities are listed as specialisms.Is the home well-led?
Lake View was rated Good for Well-led at its most recent inspection. A named registered manager, Mrs Carole Linda Nora Fellows, is in post, and Mr Richard Thomas White is listed as the nominated individual. The home is run by South West Care Homes Limited. The published report does not describe management visibility, staff culture, how concerns are raised and acted on, or what governance systems are in place. The improvement from Requires Improvement indicates that leadership has stabilised.
Source: CQC inspection report →
What the evidence base says
The team supports residents with dementia, learning disabilities and physical disabilities. They care for adults over 65 who need residential support. Lake View provides specialist dementia care as part of their residential services. The home supports people at different stages of their dementia journey. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Lake View scores 74 out of 100, reflecting a solid Good rating achieved after a previous Requires Improvement, but the inspection report as published contains limited specific observations, quotes, or direct evidence across the eight family themes, so the score reflects cautious confidence rather than strong verified detail.
Homes in South West typically score 68–82.Worth a visit
Lake View, at 4 South Road, Newton Abbot, was rated Good at its most recent inspection, published in November 2024. This is a meaningful improvement from a previous Requires Improvement rating, suggesting the home has addressed earlier concerns and is now meeting expected standards across all five domains: Safe, Effective, Caring, Responsive, and Well-led. The home is registered to support up to 29 people, including those living with dementia, learning disabilities, and physical disabilities, and is run by South West Care Homes Limited with a named registered manager in post. The main limitation of this report, from your perspective as someone choosing a home for your parent, is that the published inspection text contains very little specific detail. There are no recorded observations of staff interactions, no resident or family quotes, and no descriptions of the environment, activities, food, or night staffing. A Good rating tells you the home met the threshold, but it does not tell you what life actually feels like inside. Before making a decision, visit in person, ask to see last week's actual staffing rota, observe how staff speak to residents in the corridor, and ask the manager directly about agency use, night staffing numbers, and how families are kept informed.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how South West Care Homes: Lake View measures up against the other homes you’re considering. Free account.
In Their Own Words
How South West Care Homes: Lake View describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist dementia and disability support in Newton Abbot
Dedicated residential home Support in Newton Abbot
Lake View in Newton Abbot provides residential care for people with dementia, learning disabilities and physical support needs. The home welcomes adults over 65 who need specialist care. Located in the South West, they offer support for residents with complex needs.
Who they care for
The team supports residents with dementia, learning disabilities and physical disabilities. They care for adults over 65 who need residential support.
Lake View provides specialist dementia care as part of their residential services. The home supports people at different stages of their dementia journey.
“If you're considering Lake View for someone you love, visiting in person will help you understand if it's the right choice.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Lake View scores 74 out of 100, reflecting a solid Good rating achieved after a previous Requires Improvement, but the inspection report as published contains limited specific observations, quotes, or direct evidence across the eight family themes, so the score reflects cautious confidence rather than strong verified detail.
Homes in South West typically score 68–82.Worth a visit
Lake View, at 4 South Road, Newton Abbot, was rated Good at its most recent inspection, published in November 2024. This is a meaningful improvement from a previous Requires Improvement rating, suggesting the home has addressed earlier concerns and is now meeting expected standards across all five domains: Safe, Effective, Caring, Responsive, and Well-led. The home is registered to support up to 29 people, including those living with dementia, learning disabilities, and physical disabilities, and is run by South West Care Homes Limited with a named registered manager in post. The main limitation of this report, from your perspective as someone choosing a home for your parent, is that the published inspection text contains very little specific detail. There are no recorded observations of staff interactions, no resident or family quotes, and no descriptions of the environment, activities, food, or night staffing. A Good rating tells you the home met the threshold, but it does not tell you what life actually feels like inside. Before making a decision, visit in person, ask to see last week's actual staffing rota, observe how staff speak to residents in the corridor, and ask the manager directly about agency use, night staffing numbers, and how families are kept informed.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how South West Care Homes: Lake View measures up against the other homes you’re considering. Free account.
In Their Own Words
How South West Care Homes: Lake View describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist dementia and disability support in Newton Abbot
Dedicated residential home Support in Newton Abbot
Lake View in Newton Abbot provides residential care for people with dementia, learning disabilities and physical support needs. The home welcomes adults over 65 who need specialist care. Located in the South West, they offer support for residents with complex needs.
Who they care for
The team supports residents with dementia, learning disabilities and physical disabilities. They care for adults over 65 who need residential support.
Lake View provides specialist dementia care as part of their residential services. The home supports people at different stages of their dementia journey.
“If you're considering Lake View for someone you love, visiting in person will help you understand if it's the right choice.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
