Dementia Care Home

Douglas Court Care Home

1 Douglas Street, Derby, Derbyshire, DE23 8LH

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff50 / 100

Staff warmth score

“Well Looked After”50%

of reviewers answered yes

Good to know

  • Registered beds43
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2020-01-10

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe a genuinely friendly atmosphere when they visit. The welcome extends beyond the front door — relatives say they feel comfortable spending time here, and that warmth seems to help new residents settle in more easily.

The eight family priority themes

  • Staff warmth50
  • Compassion & dignity55
  • Cleanliness50
  • Activities & engagement50
  • Food quality50
  • Healthcare45
  • Management & leadership60
  • Resident happiness50
Section 02

What inspectors found

Inspected 2020-01-10

  • Is this home safe?

    Requires improvement
    The Safety domain was rated Requires Improvement at the February 2022 inspection. The published summary does not set out the specific concerns in detail. The overall rating remained Good, suggesting the issues identified were not considered severe enough to pull down the whole service, but Requires Improvement in safety is a finding that deserves direct follow-up. A monitoring review in July 2023 did not prompt a reassessment, but that review was based on available data rather than a physical inspection visit.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the February 2022 inspection. The published summary does not provide specific detail about training provision, care plan quality, GP access, or food and nutrition. The Good rating covers areas including staff training, dementia-specific care, and the use of care plans as working documents. Douglas Court is registered to care for people with dementia as well as adults both over and under 65.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the February 2022 inspection. The published summary does not include specific observations of staff interactions, quotes from residents or relatives, or examples of how dignity and privacy are maintained in practice. A Good rating in this domain typically reflects that inspectors found staff treating residents with respect, but the detail behind that finding is not available in the published summary.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the February 2022 inspection. The published summary does not describe the activities programme, how individual preferences are recorded, or how the home supports people who cannot participate in group activities. Douglas Court is registered to support people with dementia, which means some residents may need one-to-one engagement rather than group-based programmes.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the February 2022 inspection. The home is run by Douglas Court Care Home Limited, with a named registered manager and a nominated individual identified. The published summary does not describe the manager's tenure, visibility on the floor, or the governance processes in place. A monitoring review in July 2023 found no evidence requiring a change to the rating.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Douglas Court cares for adults both under and over 65, with particular experience in dementia care. They offer both long-term residency and respite stays. For those living with dementia, including complex conditions like Lewy body dementia, families report their relatives receive thoughtful, appropriate care. The team seems to understand how to help people with dementia feel secure and supported. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Douglas Court scored 62 out of 100. Four of the five inspection domains were rated Good, but the Safety domain was rated Requires Improvement, which holds down the overall score and flags a specific area to probe before committing to a place.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe a genuinely friendly atmosphere when they visit. The welcome extends beyond the front door — relatives say they feel comfortable spending time here, and that warmth seems to help new residents settle in more easily.

Lens 02

What inspectors have recorded

The staff here clearly take pride in what they do. Family members talk about seeing real dedication from the team, who manage the demanding nature of care work with professionalism. There's a sense that safety is taken seriously, with families noting how secure their relatives feel.

Lens 03

How it sits against good practice

If you're looking for a care home in Derby where dedication to resident wellbeing comes first, Douglas Court could be worth exploring.

DCC Recommendation

Worth a visit

Douglas Court in Derby was rated Good overall at its last inspection in February 2022, with Good ratings across the Effective, Caring, Responsive, and Well-led domains. The inspection was followed by a monitoring review in July 2023, which did not identify new concerns requiring a change to the rating. A named registered manager and nominated individual are in place, suggesting a formal leadership structure. The most important thing to know before visiting is that the Safety domain was rated Requires Improvement. The published inspection summary does not set out the specific reasons for this rating in detail, which makes it essential to ask the home directly what was found and what has changed since February 2022. On a visit, ask the manager to show you the actual staffing rota for a recent week, including night shifts, and ask how incidents such as falls are logged and reviewed. The inspection is now over three years old, so the picture you build on a visit matters as much as the official rating.

The three questions to ask when you visit

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In Their Own Words

How Douglas Court Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Douglas Court Care Home says about itself

Where dedication meets genuine care for every resident

Douglas Court – Expert Care in Derby

When families visit Douglas Court in Derby, they often mention the same thing — how settled their loved ones seem. This care home focuses on creating that sense of security, whether someone's there for respite or making it their permanent home. The team here understands that feeling safe is the foundation of good care.

Care & specialisms

Who they care for

    Douglas Court cares for adults both under and over 65, with particular experience in dementia care. They offer both long-term residency and respite stays.

    How they describe their dementia care

    For those living with dementia, including complex conditions like Lewy body dementia, families report their relatives receive thoughtful, appropriate care. The team seems to understand how to help people with dementia feel secure and supported.

    “If you're looking for a care home in Derby where dedication to resident wellbeing comes first, Douglas Court could be worth exploring.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

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