Dementia Care Home

Manorfields

47 Farley Road, Derby, Derbyshire, DE23 6BW

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds40
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2022-09-28

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity60
  • Cleanliness50
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership70
  • Resident happiness55
Section 02

What inspectors found

Inspected 2022-09-28

  • Is this home safe?

    Requires improvement
    The Safe domain was rated Requires Improvement at the August 2022 inspection. This means inspectors found at least one area of safety that needed attention and had not been fully addressed. The published report does not set out the specific concerns in the text available here, so it is not possible to say whether the issues related to staffing, medicines, falls, or another area. The overall rating improved to Good despite this domain remaining at Requires Improvement, suggesting progress had been made elsewhere but safety work was still ongoing.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the August 2022 inspection. This domain covers training, care planning, healthcare access, nutrition, and whether care is based on best practice. The home lists dementia as a specialism, which implies some structured approach to dementia-specific care. Beyond the domain rating itself, the published text does not provide specific observations, quotes, or record review findings to illustrate what Good looks like in practice at this home.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the August 2022 inspection. This domain covers how staff treat the people in their care, including warmth, dignity, respect, and whether people are supported to maintain independence. A Good rating means inspectors were satisfied that the standard was being met. The published text does not include specific observations about staff interactions, preferred names, or whether people appeared settled and at ease.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the August 2022 inspection. This domain covers whether the home responds to individuals' preferences, provides meaningful activities, handles complaints well, and plans for end of life. The home caters for people living with dementia as a named specialism. The published text does not describe the activities programme, individual engagement, or how the home responds to changing needs and preferences.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the August 2022 inspection. This domain covers management quality, governance, culture, accountability, and whether the home learns from things that go wrong. Mrs Cindy Holler is the registered manager and Mr Paul Hearn is the nominated individual. The presence of a named, registered manager is a positive indicator. The overall rating improving from Requires Improvement to Good suggests meaningful progress under the current leadership, though the Safe domain remaining at Requires Improvement shows that work was still unfinished at the time of inspection.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Manorfields has experience caring for older adults and those with dementia. They provide residential care services designed to meet individual needs. For residents living with dementia, the home offers specialized support. Staff work to create a familiar environment and maintain daily routines that help residents feel secure. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Manorfields scores in the mid-range because the overall inspection rating improved to Good, but the Safe domain remains Requires Improvement and the published report contains very little specific observational detail to support higher scores across most themes.

Homes in East Midlands typically score 68–82.
DCC Recommendation

Worth a visit

Manorfields Residential Care Home, on Farley Road in Derby, was rated Good overall at its last inspection in August 2022, an improvement from its previous rating of Requires Improvement. The home cares for up to 40 adults, including people living with dementia, and the inspection found Good standards in the Effective, Caring, Responsive, and Well-led domains. There is a named registered manager in post, which is a positive indicator of stability. The main concern is that the Safe domain remains rated Requires Improvement, meaning inspectors identified issues around safety that had not yet been fully resolved at the time of the visit. The published report provides very limited specific detail, so on a visit you should ask to see the actual staffing rota from the past week (counting permanent versus agency names, especially on nights), ask what actions were taken in response to the Safe rating, and ask how the home has changed since the inspection. The inspection took place in 2022, so the picture may have shifted. Requesting the most recent quality monitoring report would be a sensible first step.

The three questions to ask when you visit

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In Their Own Words

How Manorfields describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Manorfields says about itself

Residential care with dementia support in Derby

Manorfields Residential Care Home – Your Trusted residential home

When you're looking for residential care in Derby, Manorfields Residential Care Home provides support for older adults, including those living with dementia. The home welcomes residents aged 65 and over, offering round-the-clock care in the East Midlands.

Care & specialisms

Who they care for

    The team at Manorfields has experience caring for older adults and those with dementia. They provide residential care services designed to meet individual needs.

    How they describe their dementia care

    For residents living with dementia, the home offers specialized support. Staff work to create a familiar environment and maintain daily routines that help residents feel secure.

    “If you'd like to learn more about Manorfields, visiting in person can help you get a feel for the home and meet the team.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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