Dementia Care Home

Dunollie Residential and Nursing Home

31 Filey Road, Scarborough, Yorkshire, YO11 2TP

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds58
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2021-12-11

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality58
  • Healthcare70
  • Management & leadership75
  • Resident happiness68
Section 02

What inspectors found

Inspected 2021-12-11

  • Is this home safe?

    Good
    The home was rated Good for Safety at the November 2021 inspection, having previously been rated Requires Improvement in this area. This indicates that inspectors found the home had addressed earlier concerns. The published summary does not set out specific findings on staffing numbers, medicines management, infection control practices, or falls prevention. The home cares for people with dementia and other complex needs across 58 beds, which makes staffing levels and night cover particularly important questions.
    Verified by inspector
  • Is the care effective?

    Good
    The home was rated Good for Effectiveness at the November 2021 inspection. This domain covers training, care planning, healthcare coordination, nutrition, and how well the home meets the specific needs of people with dementia and other conditions. The published summary does not include specific examples of care plan content, GP involvement, dementia training programmes, or how food and nutritional needs are managed. Dementia is listed as a named specialism, which means the home should be able to describe its specific approach.
    Verified by inspector
  • Is this home caring?

    Good
    Dunollie received a Good rating for Caring at the November 2021 inspection. This domain is assessed on staff warmth, dignity, respect for privacy, and how well staff support residents to maintain independence. The published text does not include inspector observations of specific interactions, resident feedback on how staff made them feel, or examples of how the home respects individual preferences such as preferred names, daily routines, or personal choices.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for Responsiveness at the November 2021 inspection. This domain covers how well the home tailors its care and activities to individual residents, including those with dementia, and how it handles complaints. The published summary does not describe specific activity programmes, one-to-one engagement for residents who cannot join group sessions, or how individual preferences and life histories are used to shape daily life. Responsiveness also covers end-of-life care planning, which is not described in the available text.
    Verified by inspector
  • Is the home well-led?

    Good
    Dunollie was rated Good for Well-led at the November 2021 inspection, having previously been rated Requires Improvement. A named registered manager, Ms Deborah Louise Fox, is confirmed in the registration record, alongside a nominated individual providing organisational oversight. The improvement from Requires Improvement to Good across all domains is a meaningful indicator that leadership identified problems and made changes. The published text does not describe the manager's tenure, how staff are supported or empowered, or what specific governance systems are in place.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist support for sensory impairments and physical disabilities, alongside dementia and mental health care. They welcome younger adults under 65 who need residential or nursing support. Dunollie's team cares for residents living with dementia as part of their broader nursing provision. The home combines dementia support with care for other complex conditions including mental health needs and physical disabilities. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Dunollie achieved a Good rating across all five domains at its most recent inspection, having improved from Requires Improvement. The score reflects that improvement and the Good rating, while recognising that the published inspection text provides limited specific detail to confirm observations, quotes, or individual examples across most areas.

Homes in Yorkshire & Humberside typically score 68–82.
DCC Recommendation

Worth a visit

Dunollie Residential and Nursing Home, at 31 Filey Road, Scarborough, was rated Good across all five inspection domains at its last inspection in November 2021. This is a meaningful result because the home had previously been rated Requires Improvement, meaning the leadership identified what was wrong and fixed it. The home cares for up to 58 people, including those living with dementia, mental health conditions, physical disabilities, and sensory impairments. The main limitation of this report is that the published inspection summary is brief and does not include specific inspector observations, resident quotes, or examples of care in practice. A Good rating tells you the inspector was satisfied; it does not tell you what they saw on the day. Before choosing this home for your parent, visit in person and use the checklist questions in this report, particularly around night staffing, agency use, dementia-specific activities, and how the home keeps families informed. The rating review in July 2023 found no reason to change the Good rating, which is a positive signal, but that review was based on data rather than a fresh visit.

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In Their Own Words

How Dunollie Residential and Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Dunollie Residential and Nursing Home says about itself

Specialist nursing support for complex care needs in Scarborough

Nursing home in Scarborough: True Peace of Mind

Dunollie Residential and Nursing Home in Scarborough provides nursing care for residents with varied and complex needs. The home supports people living with dementia, mental health conditions, physical disabilities and sensory impairments, welcoming both younger adults and those over 65. Their experienced nursing team adapts care approaches to meet individual requirements.

Care & specialisms

Who they care for

    The home provides specialist support for sensory impairments and physical disabilities, alongside dementia and mental health care. They welcome younger adults under 65 who need residential or nursing support.

    How they describe their dementia care

    Dunollie's team cares for residents living with dementia as part of their broader nursing provision. The home combines dementia support with care for other complex conditions including mental health needs and physical disabilities.

    “To understand how Dunollie's nursing team could support your loved one's specific needs, arrange a visit to see the home and meet the staff.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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