The Holt Retirement Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds22
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2018-12-15
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe finding a genuinely friendly atmosphere when they visit. Staff take time to chat and make everyone feel welcome, creating a relaxed environment where residents and visitors alike feel comfortable.
The eight family priority themes
- Staff warmth55
- Compassion & dignity60
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership40
- Resident happiness55
What inspectors found
Inspected 2018-12-15
Is this home safe?
Is the care effective?
The effective domain was rated Good at the April 2021 inspection. This domain covers training, care planning, access to healthcare professionals including GPs, and nutritional care. No specific examples of care plan content, GP visit frequency, staff training records, or food quality observations are available from the inspection summary. The home lists dementia as a specialism, which implies a baseline expectation of dementia-specific training, but no detail is provided.Is this home caring?
The caring domain was rated Good at the April 2021 inspection. This domain reflects how inspectors assessed the warmth, dignity, and respect shown by staff to residents. No direct quotes from residents or relatives recorded during the inspection are available in the summary text provided. In a 22-bed home, the caring culture is often strongly shaped by a small core team, which can be a real strength but also means that the departure of even one or two key staff can shift the atmosphere noticeably.Is the home responsive?
The responsive domain was rated Good at the April 2021 inspection. This domain covers whether the home responds to individual needs, including through activities, personalised care, complaint handling, and end-of-life planning. No specific detail about the activities programme, one-to-one engagement, or how the home tailors care to individuals is available in the summary text. For a 22-bed dementia-specialist home, responsive care should include provision for residents who cannot participate in group activities.Is the home well-led?
The well-led domain was rated Requires Improvement at the April 2021 inspection. This is the only domain where the home did not achieve a Good rating. The home is run by Banktop Securities Limited, with Mrs Lucy Marie Askew as registered manager and Mr Anthony Bryan Marsland Lee as the nominated individual. No detail is available in the inspection summary about what specific governance, oversight, or cultural issues led to the Requires Improvement rating. The inspection was carried out in April 2021 and published in July 2021, meaning these findings are now over three years old.
Source: CQC inspection report →
What the evidence base says
The home provides dedicated care for people over 65, with particular expertise in supporting those with dementia. For residents living with dementia, the team works to maintain familiarity and routine while encouraging moments of connection and joy. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The home scores in the mid-range overall, reflecting solid ratings across care and safety but held back by a Requires Improvement in leadership, which is the most important predictor of future quality. Without the full inspection report text, most scores reflect the official domain ratings rather than specific observed evidence.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families describe finding a genuinely friendly atmosphere when they visit. Staff take time to chat and make everyone feel welcome, creating a relaxed environment where residents and visitors alike feel comfortable.
What inspectors have recorded
How it sits against good practice
If you're considering care options in the Scarborough area, visiting The Holt could help you get a feel for their approach.
Worth a visit
The Holt Retirement Home on Main Street, Scarborough is a small 22-bed home specialising in residential care for people over 65, including those living with dementia. At the inspection carried out in April 2021 and published July 2021, the home was rated Good overall across four of its five domains: safety, effectiveness, caring, and responsiveness. The well-led domain was rated Requires Improvement, which is a meaningful flag that families should not overlook. The main uncertainty here is significant: the inspection report summary available provides very little specific detail about what inspectors actually observed, heard, or recorded. Ratings alone tell you less than the evidence behind them, and in a small dementia-specialist home, the quality of daily life often comes down to detail that a visit reveals more than a report can. Before making a decision, ask the home directly about night staffing numbers, how often care plans are reviewed with families, what dementia training staff have completed, and what specifically the Requires Improvement in leadership related to. Visit at a quieter time, such as mid-morning or after lunch, and pay attention to how staff interact with residents in corridors and communal spaces, not just in formal meetings.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Holt Retirement Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Holt Retirement Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where residents rediscover their sparkle in Scarborough
Dedicated residential home Support in Scarborough
When families visit The Holt Retirement Home in Scarborough, they often notice something wonderful — their loved ones seem brighter, more like themselves again. This Yorkshire care home specialises in supporting people over 65, including those living with dementia.
Who they care for
The home provides dedicated care for people over 65, with particular expertise in supporting those with dementia.
For residents living with dementia, the team works to maintain familiarity and routine while encouraging moments of connection and joy.
“If you're considering care options in the Scarborough area, visiting The Holt could help you get a feel for their approach.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The home scores in the mid-range overall, reflecting solid ratings across care and safety but held back by a Requires Improvement in leadership, which is the most important predictor of future quality. Without the full inspection report text, most scores reflect the official domain ratings rather than specific observed evidence.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families describe finding a genuinely friendly atmosphere when they visit. Staff take time to chat and make everyone feel welcome, creating a relaxed environment where residents and visitors alike feel comfortable.
What inspectors have recorded
How it sits against good practice
If you're considering care options in the Scarborough area, visiting The Holt could help you get a feel for their approach.
Worth a visit
The Holt Retirement Home on Main Street, Scarborough is a small 22-bed home specialising in residential care for people over 65, including those living with dementia. At the inspection carried out in April 2021 and published July 2021, the home was rated Good overall across four of its five domains: safety, effectiveness, caring, and responsiveness. The well-led domain was rated Requires Improvement, which is a meaningful flag that families should not overlook. The main uncertainty here is significant: the inspection report summary available provides very little specific detail about what inspectors actually observed, heard, or recorded. Ratings alone tell you less than the evidence behind them, and in a small dementia-specialist home, the quality of daily life often comes down to detail that a visit reveals more than a report can. Before making a decision, ask the home directly about night staffing numbers, how often care plans are reviewed with families, what dementia training staff have completed, and what specifically the Requires Improvement in leadership related to. Visit at a quieter time, such as mid-morning or after lunch, and pay attention to how staff interact with residents in corridors and communal spaces, not just in formal meetings.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Holt Retirement Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Holt Retirement Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where residents rediscover their sparkle in Scarborough
Dedicated residential home Support in Scarborough
When families visit The Holt Retirement Home in Scarborough, they often notice something wonderful — their loved ones seem brighter, more like themselves again. This Yorkshire care home specialises in supporting people over 65, including those living with dementia.
Who they care for
The home provides dedicated care for people over 65, with particular expertise in supporting those with dementia.
For residents living with dementia, the team works to maintain familiarity and routine while encouraging moments of connection and joy.
“If you're considering care options in the Scarborough area, visiting The Holt could help you get a feel for their approach.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
