Elmglade Residential Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds24
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2019-05-25
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth75
- Compassion & dignity75
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2019-05-25
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the August 2025 inspection. No specific information about dementia training, care plan content, GP access, or food provision is available in the published report summary. The home lists dementia as a specialism, which means inspectors would have considered whether staff have the training and tools to support people with dementia. The Good rating suggests inspectors were satisfied, but the evidence behind that judgement is not visible in the published text.Is this home caring?
The Caring domain was rated Good at the August 2025 inspection. No direct observations, resident quotes, or staff interaction descriptions are available in the published report summary. A Good rating in this domain means inspectors were satisfied that staff treat the people who live here with respect, dignity, and genuine warmth. The absence of specific detail in the published text means it is not possible to describe exactly what inspectors saw.Is the home responsive?
The Responsive domain was rated Good at the August 2025 inspection. No specific information about the activities programme, individual engagement, or end-of-life planning is available in the published report summary. For a 24-bed home with dementia as a specialism, inspectors would have considered whether activities are tailored to individual residents and whether people who cannot join group activities receive one-to-one engagement. The Good rating suggests inspectors were satisfied, but no supporting detail is visible.Is the home well-led?
The Well-led domain was rated Good at the August 2025 inspection. The registered manager is named as Mathew John. The home is run by Tissa Nihal Atapattu. No specific information about management visibility, staff culture, governance processes, or how the home has improved from its previous Requires Improvement rating is available in the published report summary. The improvement from Requires Improvement to Good across all domains in this inspection suggests meaningful progress under the current leadership.
Source: CQC inspection report →
What the evidence base says
The home cares for adults across different age groups, both under and over 65. They also provide specialist dementia care. For families dealing with dementia, Elmglade offers dedicated support. The team understands the unique challenges that come with memory care. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Elmglade Residential Home scored 73 out of 100. Every domain was rated Good at the August 2025 inspection, which is a meaningful improvement from the previous Requires Improvement rating, but the published report contains limited specific detail to support scores above the mid-range.
Homes in London typically score 68–82.Worth a visit
Elmglade Residential Home, on London Road in Sutton, was inspected on 6 August 2025 and rated Good across all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a significant improvement from a previous Requires Improvement rating and suggests the home has addressed whatever concerns were identified earlier. The home is registered for 24 beds and lists dementia as one of its specialisms, alongside care for adults both over and under 65. The main limitation of this report is that the published inspection text is extremely brief and does not include specific observations, staff or resident quotes, or detailed evidence behind any of the Good ratings. That means a Good rating is confirmed but the substance behind it is unclear from the published findings alone. Before placing your parent here, visit in person, ask to meet the registered manager Mathew John directly, and use the checklist questions below to fill in the gaps that the inspection summary does not address.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Elmglade Residential Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Elmglade Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where capable staff make all the difference for your loved one
Dedicated residential home Support in Sutton
When you're looking for the right care, sometimes it's the staff that tell you everything you need to know. Elmglade Residential Home in Sutton provides residential care for adults, with a team that families have found genuinely impressive. They support people both under and over 65, including those living with dementia.
Who they care for
The home cares for adults across different age groups, both under and over 65. They also provide specialist dementia care.
For families dealing with dementia, Elmglade offers dedicated support. The team understands the unique challenges that come with memory care.
“Sometimes the best way to know if a place feels right is to see it for yourself and meet the people who'd be caring for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Elmglade Residential Home scored 73 out of 100. Every domain was rated Good at the August 2025 inspection, which is a meaningful improvement from the previous Requires Improvement rating, but the published report contains limited specific detail to support scores above the mid-range.
Homes in London typically score 68–82.Worth a visit
Elmglade Residential Home, on London Road in Sutton, was inspected on 6 August 2025 and rated Good across all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a significant improvement from a previous Requires Improvement rating and suggests the home has addressed whatever concerns were identified earlier. The home is registered for 24 beds and lists dementia as one of its specialisms, alongside care for adults both over and under 65. The main limitation of this report is that the published inspection text is extremely brief and does not include specific observations, staff or resident quotes, or detailed evidence behind any of the Good ratings. That means a Good rating is confirmed but the substance behind it is unclear from the published findings alone. Before placing your parent here, visit in person, ask to meet the registered manager Mathew John directly, and use the checklist questions below to fill in the gaps that the inspection summary does not address.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Elmglade Residential Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Elmglade Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where capable staff make all the difference for your loved one
Dedicated residential home Support in Sutton
When you're looking for the right care, sometimes it's the staff that tell you everything you need to know. Elmglade Residential Home in Sutton provides residential care for adults, with a team that families have found genuinely impressive. They support people both under and over 65, including those living with dementia.
Who they care for
The home cares for adults across different age groups, both under and over 65. They also provide specialist dementia care.
For families dealing with dementia, Elmglade offers dedicated support. The team understands the unique challenges that come with memory care.
Management & ethos
Families who've been with the home for years speak about being impressed by the staff here. It's the kind of feedback that comes from watching day after day — seeing how the team handles the small moments and the bigger challenges.
“Sometimes the best way to know if a place feels right is to see it for yourself and meet the people who'd be caring for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
