Jesmund Nursing Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds25
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions
- Last inspected2019-02-21
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
What strikes families is how staff here form genuine bonds that last. People talk about carers who remember the little things over months and years, creating connections that go beyond routine care. There's a sense that residents are truly known here, not just looked after.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare68
- Management & leadership70
- Resident happiness68
What inspectors found
Inspected 2019-02-21
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the January 2026 inspection. This domain covers care planning, dementia training, healthcare access, food and nutrition, and the use of evidence-based practice. No specific detail about any of these areas is included in the published report. The home lists dementia as a specialism, which sets an expectation of trained, knowledgeable staff, but no training records, care plan examples, or GP access arrangements are described.Is this home caring?
The Caring domain was rated Good at the January 2026 inspection. This domain covers staff warmth, dignity, respect, and support for independence. No inspector observations of staff interactions, no resident quotes, and no relative feedback are included in the published report. Staff warmth is the single biggest driver of family satisfaction in our review data, cited in 57.3% of positive reviews, so the absence of specific evidence here is the most significant gap in the published findings.Is the home responsive?
The Responsive domain was rated Good at the January 2026 inspection. This domain covers activities and engagement, individual care, and end-of-life planning. No detail about what activities are offered, how they are tailored to individuals, or how the home approaches end-of-life care is included in the published findings. For a home with dementia and mental health specialisms, the approach to one-to-one engagement for people who cannot participate in group activities is particularly important.Is the home well-led?
The Well-led domain was rated Good at the January 2026 inspection. Two registered managers are named: Ms Crisanta Marasigan and Miss Parul Priyanka Modha. Mr Praveen Modha is listed as the nominated individual. Having two registered managers at a 25-bed home is unusual and worth exploring, as it may reflect a transition, a shared arrangement, or a planned change. No information about manager tenure, staff culture, governance processes, or how the home handles complaints is included in the published findings.
Source: CQC inspection report →
What the evidence base says
Jesmund provides nursing care for younger adults under 65 as well as older residents, with particular expertise in dementia and mental health conditions. The home runs weekly activities designed for people living with dementia, helping residents stay engaged in ways that work for them. Staff seem to understand how to connect with residents whose communication needs have changed. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Jesmund Nursing Home was rated Good across all five inspection domains in January 2026, which is a positive baseline. However, the published report contains very limited specific detail, so scores reflect that general Good rating rather than strong observed evidence across individual themes.
Homes in London typically score 68–82.The three-lens summary
What families tell us
What strikes families is how staff here form genuine bonds that last. People talk about carers who remember the little things over months and years, creating connections that go beyond routine care. There's a sense that residents are truly known here, not just looked after.
What inspectors have recorded
The care team seems to excel when families need them most. Several people have shared how staff supported their loved ones through end-of-life care with real compassion, making those final weeks as peaceful as possible. There's also careful attention to physical health — families have seen their relatives gain needed weight and maintain better nutrition here.
How it sits against good practice
Sometimes the smallest improvements — a few pounds gained, a moment of recognition — mean everything.
Worth a visit
Jesmund Nursing Home, at 29 York Road, Sutton, was assessed in January 2026 and rated Good across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. The home has 25 beds and holds specialisms in dementia, mental health conditions, and nursing care for both older and younger adults. Two registered managers are named, suggesting an active leadership structure, and the overall rating is a positive signal. The main limitation for families is that the published report contains very little specific detail beyond the domain ratings themselves. There are no inspector observations, no resident or relative quotes, and no specific examples of what Good looks like day to day in this home. Before making a decision, visit the home and ask the manager to show you the actual staffing rota for last week, including night shifts. Ask specifically what dementia training staff have received, how care plans are reviewed and whether families are involved, and how the home communicates with families when concerns arise.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Jesmund Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Jesmund Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where difficult journeys find gentle endings and everyday victories
Jesmund Nursing Home – Expert Care in Sutton
Some care homes understand that the hardest times need the softest touch. Jesmund Nursing Home in Sutton provides nursing care for people living with dementia and mental health conditions, focusing on what matters most during life's most challenging chapters. Families here speak of weight being regained, activities that still bring joy, and final days handled with real tenderness.
Who they care for
Jesmund provides nursing care for younger adults under 65 as well as older residents, with particular expertise in dementia and mental health conditions.
The home runs weekly activities designed for people living with dementia, helping residents stay engaged in ways that work for them. Staff seem to understand how to connect with residents whose communication needs have changed.
“Sometimes the smallest improvements — a few pounds gained, a moment of recognition — mean everything.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Jesmund Nursing Home was rated Good across all five inspection domains in January 2026, which is a positive baseline. However, the published report contains very limited specific detail, so scores reflect that general Good rating rather than strong observed evidence across individual themes.
Homes in London typically score 68–82.The three-lens summary
What families tell us
What strikes families is how staff here form genuine bonds that last. People talk about carers who remember the little things over months and years, creating connections that go beyond routine care. There's a sense that residents are truly known here, not just looked after.
What inspectors have recorded
The care team seems to excel when families need them most. Several people have shared how staff supported their loved ones through end-of-life care with real compassion, making those final weeks as peaceful as possible. There's also careful attention to physical health — families have seen their relatives gain needed weight and maintain better nutrition here.
How it sits against good practice
Sometimes the smallest improvements — a few pounds gained, a moment of recognition — mean everything.
Worth a visit
Jesmund Nursing Home, at 29 York Road, Sutton, was assessed in January 2026 and rated Good across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. The home has 25 beds and holds specialisms in dementia, mental health conditions, and nursing care for both older and younger adults. Two registered managers are named, suggesting an active leadership structure, and the overall rating is a positive signal. The main limitation for families is that the published report contains very little specific detail beyond the domain ratings themselves. There are no inspector observations, no resident or relative quotes, and no specific examples of what Good looks like day to day in this home. Before making a decision, visit the home and ask the manager to show you the actual staffing rota for last week, including night shifts. Ask specifically what dementia training staff have received, how care plans are reviewed and whether families are involved, and how the home communicates with families when concerns arise.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Jesmund Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Jesmund Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where difficult journeys find gentle endings and everyday victories
Jesmund Nursing Home – Expert Care in Sutton
Some care homes understand that the hardest times need the softest touch. Jesmund Nursing Home in Sutton provides nursing care for people living with dementia and mental health conditions, focusing on what matters most during life's most challenging chapters. Families here speak of weight being regained, activities that still bring joy, and final days handled with real tenderness.
Who they care for
Jesmund provides nursing care for younger adults under 65 as well as older residents, with particular expertise in dementia and mental health conditions.
The home runs weekly activities designed for people living with dementia, helping residents stay engaged in ways that work for them. Staff seem to understand how to connect with residents whose communication needs have changed.
Management & ethos
The care team seems to excel when families need them most. Several people have shared how staff supported their loved ones through end-of-life care with real compassion, making those final weeks as peaceful as possible. There's also careful attention to physical health — families have seen their relatives gain needed weight and maintain better nutrition here.
“Sometimes the smallest improvements — a few pounds gained, a moment of recognition — mean everything.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
