Dementia Care Home

Hartshill Care Home

Oldbury Road, Nuneaton, Warwickshire, CV10 0TJ

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds67
  • SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2023-08-24

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity60
  • Cleanliness55
  • Activities & engagement55
  • Food quality55
  • Healthcare50
  • Management & leadership45
  • Resident happiness55
Section 02

What inspectors found

Inspected 2023-08-24

  • Is this home safe?

    Not yet rated
    The Safe domain was rated Requires Improvement at the August 2025 inspection. This means inspectors found areas where the home was not consistently meeting the standards needed to keep people safe. The specific concerns are not reproduced in the available report text, so the precise nature of the issues is not publicly detailed here. A Requires Improvement rating in Safe is serious, particularly for a home caring for 67 people, including those with dementia and physical disabilities. It does not mean the home is unsafe in an immediate sense, but it does mean something needed to change.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good at the August 2025 inspection. This covers whether the home knows what it is doing in practice: care planning, training, healthcare access, nutrition, and how well staff skills are maintained. A Good rating here suggests these foundations are broadly in place. However, no specific observations, record reviews, or examples are reproduced in the available text, so it is not possible to say with confidence what this looks like day to day for your parent.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good at the August 2025 inspection. This domain assesses whether staff are kind, whether residents are treated with dignity, and whether people's privacy and independence are respected. A Good rating means inspectors were satisfied with what they observed in these areas. The specific observations and any quotes from residents or relatives that informed this rating are not reproduced in the available text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good at the August 2025 inspection. This domain covers whether the home treats people as individuals, offers meaningful activities, responds to complaints, and plans for end of life. A Good rating suggests the home is broadly meeting these standards. No specific detail about the activity programme, complaint handling, or individual care arrangements is reproduced in the available text.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Requires Improvement at the August 2025 inspection. This domain covers leadership, culture, governance, and whether the home learns from things that go wrong. A Requires Improvement rating here means inspectors found weaknesses in how the home is overseen and managed. The specific issues are not reproduced in the available text. Hartshill Care Home is run by Hartshill Care Ltd, with Mrs Anita Kaur Sohal as the nominated individual.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team supports residents with various needs including dementia care, sensory impairments and physical disabilities. They care for adults over 65. As a home experienced in dementia care, they work with residents who need specialist memory support. The team understands the particular challenges that come with cognitive changes. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Hartshill Care Home scores in the mid-range, reflecting a mixed picture: three domains rated Good by inspectors but two domains, including safety and leadership, rated Requires Improvement. The inspection report published in January 2026 does not include enough specific observations, quotes, or detail to score any theme highly with confidence.

Homes in West Midlands typically score 68–82.
DCC Recommendation

Worth a visit

Hartshill Care Home, on Oldbury Road in Nuneaton, was assessed in August 2025 with the report published in January 2026. Three of its five domains, Effective, Caring, and Responsive, were rated Good, which suggests broadly acceptable standards in kindness, care planning, and day-to-day life. However, both Safe and Well-led were rated Requires Improvement, meaning inspectors identified problems in the areas that underpin everything else: how well the home keeps people safe and how effectively leadership oversees quality. The published report text does not include enough specific observations, staff or resident quotes, or detailed findings to give a full picture of what daily life looks like for your parent. The Requires Improvement ratings in Safe and Well-led are the most important things to probe before making a decision. On your visit, ask the manager to explain exactly what the inspection identified in those two domains and what has changed since August 2025. Ask specifically how many permanent staff are on duty overnight, how much agency cover has been used in the past month, and what governance improvements have been made since the inspection.

The three questions to ask when you visit

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In Their Own Words

How Hartshill Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Hartshill Care Home says about itself

Nuneaton care home working through significant changes

Hartshill Care Home – Expert Care in Nuneaton

Hartshill Care Home in Nuneaton has been undergoing management changes that families describe as bringing visible improvements to the buildings and operations. The home provides specialist support for people with dementia, sensory impairments and physical disabilities.

Care & specialisms

Who they care for

    The team supports residents with various needs including dementia care, sensory impairments and physical disabilities. They care for adults over 65.

    How they describe their dementia care

    As a home experienced in dementia care, they work with residents who need specialist memory support. The team understands the particular challenges that come with cognitive changes.

    “If you're considering Hartshill, it might help to visit and see how the recent changes are working in practice.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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