Dementia Care Home

Hilltop Manor Residential Care Home Ltd

15 Finkle Hill, Leeds, Yorkshire, LS25 6EB

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
79/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff82 / 100

Staff warmth score

“Well Looked After”78%

of reviewers answered yes

Good to know

  • Registered beds35
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2019-07-05

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe the atmosphere as particularly homely and comfortable. What seems to make the difference is how the staff approach their work – they're consistently mentioned as one of the home's real strengths.

The eight family priority themes

  • Staff warmth82
  • Compassion & dignity90
  • Cleanliness75
  • Activities & engagement75
  • Food quality72
  • Healthcare75
  • Management & leadership78
  • Resident happiness78
Section 02

What inspectors found

Inspected 2019-07-05

  • Is this home safe?

    Not yet rated
    The safe domain was rated Good at the March 2025 inspection. This indicates that inspectors were satisfied with the overall approach to safety, including staffing, medicines management, and infection control. The published text does not provide specific detail on staffing ratios, falls management, or how incidents are investigated and learned from. No concerns were raised in this domain. The home's previous inspection in 2019 resulted in a Requires Improvement overall rating, so the current Good rating in safe represents a positive change.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The effective domain was rated Good at the March 2025 inspection. This covers care planning, training, healthcare access, and nutrition. The home lists dementia as a specialism, which means inspectors would have assessed whether staff training and care planning are appropriate for people living with the condition. No specific examples of care plan content, GP involvement, or dementia training programmes are described in the published text. A Good rating in this domain indicates the home met required standards without notable gaps.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The caring domain was rated Outstanding at the March 2025 inspection. Outstanding is awarded to fewer than 5% of services assessed and requires inspectors to find strong, specific evidence of exceptional compassion, dignity, and respect rather than routine compliance. This is the highest rating Hilltop Manor received and reflects well on the day-to-day experience of people living there. The published text does not reproduce the specific observations or testimony that supported this rating, which is a limitation of the summary format.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The responsive domain was rated Good at the March 2025 inspection. This domain covers whether the home tailors its care and activities to individuals, responds to changing needs, and supports people approaching the end of life. The home specialises in dementia care for both over-65s and under-65s, which suggests a need for varied and individually adapted approaches. No specific activities, named programmes, or examples of individual tailoring are described in the published text. End-of-life care planning is not referenced in the summary.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The well-led domain was rated Good at the March 2025 inspection. A named registered manager, Aidan Robert Atkin, is in post, alongside a nominated individual, Rebecca Walsh. Having stable, named leadership in post is a positive indicator. The home's previous overall rating was Requires Improvement (recorded in the provider data as of 2019), and the current Good rating across most domains represents a significant improvement in trajectory. No specific details about governance systems, staff culture, or family feedback mechanisms are described in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Hilltop Manor provides residential care for adults over 65, with specialist support available for those living with dementia. They also offer care for younger adults who need residential support. The home provides specialist dementia care as part of their services. Their experience in supporting residents with dementia means they understand the importance of creating a calm, familiar environment. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

79/ 100

DCC Family Score

Hilltop Manor Care Home scores well overall, driven by an Outstanding rating for caring, which is the single most important theme for families. The remaining domains rated Good provide a solid but less detailed picture, and limited inspection detail means some scores rely on broad compliance statements rather than specific observations.

Homes in Yorkshire & Humberside typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe the atmosphere as particularly homely and comfortable. What seems to make the difference is how the staff approach their work – they're consistently mentioned as one of the home's real strengths.

Lens 02

What inspectors have recorded

The care team appears to work well together, with families noting good coordination between staff members. This kind of teamwork often makes a real difference to daily life in a care home.

Lens 03

How it sits against good practice

If you're considering Hilltop Manor for someone you love, arranging a visit will give you the best sense of whether it feels right.

DCC Recommendation

Worth a visit

Hilltop Manor Care Home Limited, at 15 Finkle Hill in Leeds, was assessed in March 2025 and its report published in May 2025. The home holds an overall rating of Good, with an Outstanding rating for caring and Good ratings across safe, effective, responsive, and well-led. For a 35-bed home specialising in dementia, an Outstanding caring rating is a meaningful result: it is the domain families most consistently identify as their priority, and inspectors set a high bar before awarding it. The main limitation of this report is the level of published detail. The inspection summary does not include direct quotes from your parent's potential neighbours, specific observations of staff interactions, or figures on night staffing and agency use. Before visiting, prepare a list of targeted questions: how many permanent staff are on the dementia unit after 8pm, what proportion of shifts are covered by agency workers, and how often care plans are reviewed with family input. On your visit, watch how staff greet your parent at the door and whether they use the name your parent prefers. Those small moments are what the Outstanding caring rating should look like in practice.

The three questions to ask when you visit

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In Their Own Words

How Hilltop Manor Residential Care Home Ltd describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Hilltop Manor Residential Care Home Ltd says about itself

Where caring staff create a genuinely homely atmosphere

Compassionate Care in Leeds at Hilltop Manor Care Home Limited

Finding the right care home means looking for somewhere that feels comfortable and welcoming. Hilltop Manor Care Home in Leeds has built its reputation on creating a warm, homely environment where residents feel settled and families feel reassured. The team here understands that moving into care is a big adjustment, and they work hard to make it as smooth as possible.

Care & specialisms

Who they care for

    Hilltop Manor provides residential care for adults over 65, with specialist support available for those living with dementia. They also offer care for younger adults who need residential support.

    How they describe their dementia care

    The home provides specialist dementia care as part of their services. Their experience in supporting residents with dementia means they understand the importance of creating a calm, familiar environment.

    “If you're considering Hilltop Manor for someone you love, arranging a visit will give you the best sense of whether it feels right.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Digital Calendar

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