Dementia Care Home

Lansbury Court Care Home

Parkhouse Avenue, Sunderland, Tyne and Wear, SR5 3DF

Nursing homes, Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes, Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds56
  • SpecialismsDementia, Physical disabilities
  • Last inspected2020-02-14

Save Lansbury Court Care Home to your shortlist

Keep a running list, add visit notes, and compare homes side-by-side. Free account — it takes a minute.

The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2020-02-14

  • Is this home safe?

    Good
    The Safe domain was rated Good at the November 2020 inspection. This covers staffing levels, medicines management, infection control, and safeguarding arrangements. No specific concerns were raised in any of these areas. The rating was confirmed as still appropriate following a desk-based review in July 2023. The absence of detail in the published text means it is not possible to describe exactly what inspectors observed, but no significant failures were recorded.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good. This domain covers training, care planning, healthcare access, nutrition, and whether care is based on best-practice guidance. No specific concerns were identified. Dementia is listed as a specialism, which implies the home has made a commitment to dementia-specific practice, though the published text does not describe the content or depth of staff training. Food quality and dietary needs fall within this domain; again, no specific examples or resident feedback are recorded.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good. Inspectors assess kindness, respect, dignity, and whether staff support independence. A Good rating means no significant failures were found in these areas. Because the published report text is very limited, there are no recorded direct observations of staff-resident interactions, no quotes from residents or relatives about how they felt treated, and no examples of specific acts of kindness or dignity-preserving practice. The rating is positive but unsubstantiated in detail.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good. This covers activities and engagement, how well care is tailored to individual preferences, complaint handling, and end-of-life care planning. No specific concerns were raised. The published report provides no detail on the activities programme, no examples of individual engagement for residents with advanced dementia, and no information about how the home handles complaints or involves families in care reviews. Dementia is a stated specialism, which implies a commitment to responsive, individualised care.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-Led domain was rated Good. A named registered manager (Mrs Marlena Derda) and a nominated individual (Mr Hayden Knight) are confirmed in post, indicating a clear accountability structure. Well-Led covers governance, quality assurance, staff culture, and whether the home learns from incidents and complaints. No specific concerns were raised. The home is operated by Indigo Care Services Limited. There is no information in the published text about manager tenure, staff turnover, or the cultural environment inside the home.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Lansbury Court provides specialist support for people living with dementia and those with physical disabilities. The home offers dedicated dementia care, though specific details about their approach and facilities aren't widely documented. You'll want to ask about their dementia care philosophy and daily routines when you visit. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Lansbury Court holds a Good rating across all five inspection domains, which is a solid foundation. However, the published inspection report provides very limited specific detail, meaning most scores sit in the 50-60 range: present and positive, but not evidenced with the direct observations, quotes, or specific examples that would justify higher confidence.

Homes in North East typically score 68–82.
DCC Recommendation

Worth a visit

Lansbury Court, on Parkhouse Avenue in Sunderland, was rated Good across all five inspection domains following an assessment carried out in November 2020 and published in January 2021. A subsequent review in July 2023 found no evidence requiring the rating to be changed, so the Good rating remains current. The home is run by Indigo Care Services Limited, offers 56 beds, and specialises in dementia and physical disabilities care. A named registered manager (Mrs Marlena Derda) and nominated individual (Mr Hayden Knight) are in post, which is a positive governance indicator. The main uncertainty here is the age of the inspection evidence (now over four years old) and the very limited detail in the publicly available report text. Families cannot rely on the rating alone to understand day-to-day life inside the home. On a visit, pay close attention to how staff speak to your parent in unscripted moments, whether the dementia environment feels calm and navigable, and ask directly about staffing levels, agency use, and how families are kept informed.

The three questions to ask when you visit

Save this home. Compare it against your shortlist.

Let our analysis show you how Lansbury Court Care Home measures up against the other homes you’re considering. Free account.

Create free account →

In Their Own Words

How Lansbury Court Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Lansbury Court Care Home says about itself

A place where dignity and warmth come first

Nursing home,residential home in Sunderland: True Peace of Mind

When you're looking for care in Sunderland, you want to know your loved one will be treated with genuine kindness. Lansbury Court focuses on providing consistent, dignified support for residents with dementia and physical disabilities. While the home keeps a relatively low profile, those who've witnessed the care here speak of staff who truly see each person as an individual.

Care & specialisms

Who they care for

    Lansbury Court provides specialist support for people living with dementia and those with physical disabilities.

    How they describe their dementia care

    The home offers dedicated dementia care, though specific details about their approach and facilities aren't widely documented. You'll want to ask about their dementia care philosophy and daily routines when you visit.

    “Sometimes the quieter homes have the most to offer — it's worth taking a look for yourself.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

    FAQs Related to Care Homes increasing support care

    How often to visit a parent with dementia in a care home — and what makes a visit actually matter

    read this FAQ

    Care home fees and dementia — who pays, who doesn't, and what determines the difference

    read this FAQ

    Do you have to sell the house to pay for dementia care? The options most families don't know about

    read this FAQ

    The 7-year rule and care home fees — what it actually means and why it's misunderstood

    read this FAQ

    How much the NHS will pay for a care home — and what happens when the home costs more

    read this FAQ

    NHS Continuing Healthcare and dementia — who qualifies, how to apply, and what to do if refused

    read this FAQ

    When the NHS pays for dementia care — the two situations and how to access both

    read this FAQ

    What the NHS actually covers in dementia care — and the funding most eligible families never claim

    read this FAQ
    We use cookies in order to give you the best possible experience on our website. By continuing to use this site, you agree to our use of cookies.
    Accept