Dementia Care Home

Lansdowne Hill Care Home | Agincare

Wharf Road, Swindon, Wiltshire, SN4 9LF

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds46
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2018-05-23

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement68
  • Food quality68
  • Healthcare70
  • Management & leadership74
  • Resident happiness70
Section 02

What inspectors found

Inspected 2018-05-23

  • Is this home safe?

    Not yet rated
    The inspection rated Safe as Good. This covers staffing levels, medicines management, infection control, and how the home responds to accidents and incidents. No specific concerns were flagged. The home is registered to support people living with dementia, physical disabilities, and sensory impairment, all of which require careful risk assessment and management. Without the full report text, it is not possible to confirm what specific evidence underpinned this rating.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The inspection rated Effective as Good. This domain covers training, care planning, nutrition and hydration, and access to healthcare professionals including GPs. A Good rating here suggests inspectors found that staff had the skills and knowledge to deliver appropriate care, and that your parent's health needs would be monitored and responded to. The home's dementia specialism means this rating should be read alongside dementia-specific training expectations. Specific evidence from the report is not available to confirm the detail.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The inspection rated Caring as Good. This is the domain that matters most to families — covering whether staff treat your parent with warmth, respect their dignity, and support their independence. A Good rating here means inspectors did not find evidence of poor practice and found positive signs of a caring culture. Without direct quotes or specific inspector observations from the report, it is not possible to describe what kindness looked like in practice at this home on inspection day. The home cares for people with dementia, physical disabilities, and sensory impairment, all of whom may have limited ability to advocate for themselves.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The inspection rated Responsive as Good. This domain covers whether the home provides a meaningful life for your parent — including activities, individual engagement, respect for personal preferences, and end-of-life care. A Good rating suggests inspectors found the home was meeting individual needs and not running a one-size-fits-all programme. The home's dementia specialism makes this particularly important, as people with dementia often cannot self-advocate for activities or express boredom in ways staff will recognise. Specific activity examples, schedules, or evidence of one-to-one engagement are not available in the report text provided.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The inspection rated Well-led as Good. This domain covers whether the home has stable, visible leadership; a positive culture where staff feel supported to speak up; and effective governance to identify and act on problems. The nominated individual is Mrs Raina Marina Taylor-Summerson, and the home is operated by Lansdowne Hill Care Home Limited. The trend is one of improvement — the home moved to Outstanding at a previous inspection in 2018 and is now rated Good across all domains following the most recent assessment. Without the full report text, specific observations about management culture or governance practice are not available.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist support for people living with dementia, physical disabilities and sensory impairments. They're equipped to care for adults of all ages, including those under 65 who need residential support. For residents living with dementia, the team brings patience and understanding to daily care. They work to maintain consistent routines that help people feel settled. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

The inspection found consistent Good ratings across all five domains, suggesting a reliably decent home — but the report text provided is thin on specific observations, quotes, and direct evidence, so the score reflects solid but unverified foundations rather than outstanding practice.

Homes in South West typically score 68–82.
DCC Recommendation

Worth a visit

Lansdowne Hill Care Home in Swindon was assessed by inspectors in September 2024, with the report published in February 2025. The home received Good ratings across all five inspection domains — Safe, Effective, Caring, Responsive, and Well-led — which places it solidly in the upper half of care homes nationally. This represents an improvement from its previous inspection, and the home is registered as a specialist in dementia, physical disabilities, and sensory impairment across 46 beds. The main limitation of this report, from a family perspective, is that the full inspection detail has not been made available in the text supplied for this analysis. All five domain ratings are Good, but without the underlying observations, resident quotes, and specific evidence that usually accompany a published report, it is not possible to verify what inspectors actually saw. That means you should treat this as a home worth visiting, but one where you need to ask the detailed questions yourself. When you visit, pay particular attention to how staff interact with residents in unscripted moments — in corridors, at mealtimes, and when someone appears unsettled — and ask directly about night staffing ratios and agency worker usage, which are the two areas most commonly missed in headline ratings.

The three questions to ask when you visit

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In Their Own Words

How Lansdowne Hill Care Home | Agincare describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Lansdowne Hill Care Home | Agincare says about itself

Where patience meets genuine care every single day

Lansdowne Hill Care Home – Your Trusted residential home

When your loved one needs extra support with daily life, finding the right place matters. Lansdowne Hill Care Home in Swindon offers residential care for people with physical disabilities, sensory impairments and dementia. The team here looks after both younger adults and those over 65, bringing patience and consistency to each person's care.

Care & specialisms

Who they care for

    The home provides specialist support for people living with dementia, physical disabilities and sensory impairments. They're equipped to care for adults of all ages, including those under 65 who need residential support.

    How they describe their dementia care

    For residents living with dementia, the team brings patience and understanding to daily care. They work to maintain consistent routines that help people feel settled.

    “If you're considering Lansdowne Hill, why not arrange a visit to see how they approach care firsthand?”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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