Park House Care Home (Eastgate Care)
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds68
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2020-01-14
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness65
- Activities & engagement62
- Food quality60
- Healthcare65
- Management & leadership74
- Resident happiness68
What inspectors found
Inspected 2020-01-14
Is this home safe?
Is the care effective?
The Effective domain is rated Good at the May 2025 inspection. This domain covers care planning, staff training, healthcare access, nutrition, and whether the home is meeting each person's assessed needs effectively. The published summary does not provide specific detail about what inspectors observed, what records they reviewed, or what residents and families told them. A Good rating indicates inspectors were broadly satisfied, but without specific evidence it is not possible to say how strong the practice is in areas such as dementia-specific training or GP access frequency.Is this home caring?
The Caring domain is rated Good at the May 2025 inspection. This domain assesses whether staff treat people with kindness, dignity, and respect, whether people's independence is supported, and whether residents feel genuinely cared for rather than just looked after. No specific inspector observations, direct quotes from residents, or testimony from relatives were included in the published summary available for this report. A Good rating suggests inspectors were satisfied with what they saw, but the level of warmth and individualised attention that matters most to families cannot be confirmed from the summary alone.Is the home responsive?
The Responsive domain is rated Good at the May 2025 inspection. This domain covers whether the home provides activities and social engagement, responds to individual preferences, meets the needs of people with specific conditions such as dementia, and makes good arrangements for end-of-life care. As with the other domains, no specific detail about observed activities, resident feedback, or individual engagement was included in the published summary. The Good rating indicates inspectors were broadly satisfied with how the home responds to people's individual needs.Is the home well-led?
The Well-led domain is rated Good at the May 2025 inspection, reflecting that inspectors were satisfied with the management culture, governance arrangements, and accountability structures at Park House. The home is run by Springcare (Bulwell) Limited, with a named Registered Manager and a named Nominated Individual. The overall improvement from a previous Requires Improvement rating to Good overall indicates that leadership has driven meaningful change in at least some areas. However, the continued Requires Improvement rating in Safe raises a question about whether all governance concerns have been fully resolved.
Source: CQC inspection report →
What the evidence base says
The team supports residents with dementia, mental health conditions and physical disabilities. They also care for people with sensory impairments, adapting their approach to meet individual communication needs. Staff work with residents living with dementia to maintain familiar routines and connections. The home accepts residents at different stages of their dementia journey. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Park House scores 72 out of 100, reflecting a home that has improved from Requires Improvement to Good overall, with a current Safety rating of Requires Improvement. The positive scores in Caring, Effective, Responsive, and Well-led are encouraging, but the safety shortfall means there are specific questions you should ask before deciding.
Homes in East Midlands typically score 68–82.Worth a visit
Park House in Bulwell, Nottingham was assessed in May 2025 and rated Good overall, an improvement on its previous rating of Requires Improvement. Four of the five inspection domains, Effective, Caring, Responsive, and Well-led, are rated Good, which indicates that inspectors found satisfactory standards of care planning, staff conduct, activities, and leadership. The home is registered to care for up to 68 people across a wide range of needs including dementia, mental health conditions, physical disabilities, and sensory impairment. The important caveat for families is that the Safe domain is rated Requires Improvement. This is the domain that covers staffing, medicines, infection control, and how well the home prevents and responds to harm. The published report summary does not explain precisely what drove that rating, which means there are direct questions you must ask before deciding. On a visit, ask the manager to explain what the safety concerns were, what has been done to address them, and how many permanent staff are on duty overnight. Also ask about agency staff usage, since Good Practice research consistently shows that high agency reliance undermines the continuity and familiarity that matters most for people with dementia.
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In Their Own Words
How Park House Care Home (Eastgate Care) describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist dementia and mental health support in dedicated Nottingham facility
Nursing home in Nottingham: True Peace of Mind
Park House in Nottingham provides residential care for people with complex needs including dementia, mental health conditions and physical disabilities. The home welcomes both younger adults under 65 and older residents, offering specialist support for those with sensory impairments. Families considering Park House will want to visit and speak with staff about their loved one's specific care requirements.
Who they care for
The team supports residents with dementia, mental health conditions and physical disabilities. They also care for people with sensory impairments, adapting their approach to meet individual communication needs.
Staff work with residents living with dementia to maintain familiar routines and connections. The home accepts residents at different stages of their dementia journey.
“Visiting Park House will help you understand whether their specialist services match your family's needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Park House scores 72 out of 100, reflecting a home that has improved from Requires Improvement to Good overall, with a current Safety rating of Requires Improvement. The positive scores in Caring, Effective, Responsive, and Well-led are encouraging, but the safety shortfall means there are specific questions you should ask before deciding.
Homes in East Midlands typically score 68–82.Worth a visit
Park House in Bulwell, Nottingham was assessed in May 2025 and rated Good overall, an improvement on its previous rating of Requires Improvement. Four of the five inspection domains, Effective, Caring, Responsive, and Well-led, are rated Good, which indicates that inspectors found satisfactory standards of care planning, staff conduct, activities, and leadership. The home is registered to care for up to 68 people across a wide range of needs including dementia, mental health conditions, physical disabilities, and sensory impairment. The important caveat for families is that the Safe domain is rated Requires Improvement. This is the domain that covers staffing, medicines, infection control, and how well the home prevents and responds to harm. The published report summary does not explain precisely what drove that rating, which means there are direct questions you must ask before deciding. On a visit, ask the manager to explain what the safety concerns were, what has been done to address them, and how many permanent staff are on duty overnight. Also ask about agency staff usage, since Good Practice research consistently shows that high agency reliance undermines the continuity and familiarity that matters most for people with dementia.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Park House Care Home (Eastgate Care) measures up against the other homes you’re considering. Free account.
In Their Own Words
How Park House Care Home (Eastgate Care) describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist dementia and mental health support in dedicated Nottingham facility
Nursing home in Nottingham: True Peace of Mind
Park House in Nottingham provides residential care for people with complex needs including dementia, mental health conditions and physical disabilities. The home welcomes both younger adults under 65 and older residents, offering specialist support for those with sensory impairments. Families considering Park House will want to visit and speak with staff about their loved one's specific care requirements.
Who they care for
The team supports residents with dementia, mental health conditions and physical disabilities. They also care for people with sensory impairments, adapting their approach to meet individual communication needs.
Staff work with residents living with dementia to maintain familiar routines and connections. The home accepts residents at different stages of their dementia journey.
“Visiting Park House will help you understand whether their specialist services match your family's needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
