Dementia Care Home

Primrose Court care home, Guiseley

Orchard Way, Off Oxford Road, Leeds, Yorkshire, LS20 9EP

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds33
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2018-11-16

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2018-11-16

  • Is this home safe?

    Good
    Primrose Court received a Good rating for Safety at its October 2018 inspection. The published summary does not include specific observations about staffing ratios, medicines management, falls recording, or infection control practices. The home is registered for 33 beds and specialises in dementia care, which typically requires careful attention to safe environments and night cover. No concerns were raised at the July 2023 information review.
    Verified by inspector
  • Is the care effective?

    Good
    The home received a Good rating for Effective at its October 2018 inspection. This domain covers training, care planning, nutrition, and healthcare access. The published summary does not record specific detail about dementia training content, GP access arrangements, or how care plans are reviewed. The home specialises in dementia care, so training and care planning tailored to that specialism would be an expectation. No concerns were raised in the July 2023 review.
    Verified by inspector
  • Is this home caring?

    Good
    Primrose Court received a Good rating for Caring at its October 2018 inspection. This domain covers warmth, dignity, privacy, and respect for independence. The published summary does not include direct observations of staff interactions, quotes from residents or relatives, or specific examples of how dignity was upheld. No concerns were raised at the July 2023 review.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home received a Good rating for Responsive at its October 2018 inspection. This domain covers activities, individual engagement, and how the home responds to complaints. The published summary contains no specific detail about the activities programme, individual engagement for people who cannot join groups, or complaint handling. The home specialises in dementia care, so tailored, meaningful occupation is a particular expectation.
    Verified by inspector
  • Is the home well-led?

    Good
    Primrose Court received a Good rating for Well-led at its October 2018 inspection. A registered manager, Mrs Joanne Louise Lawrence, was named in the registration record alongside a nominated individual, Mr Daniel Ryan. The published summary does not include observations about management visibility, staff culture, or governance systems in any specific detail. The July 2023 information review found no evidence requiring a change to the rating, which suggests no significant concerns had been flagged in the intervening period.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Primrose Court cares for adults over 65, with particular experience supporting those living with dementia. For residents with dementia, the home provides structured activities and engagement throughout the day. The staff understand the importance of maintaining dignity and respect as needs change. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Primrose Court received a Good rating across all five domains at its October 2018 inspection, which is a positive baseline, but the published report text contains very little specific detail, so scores reflect the rating rather than direct observations or testimony.

Homes in Yorkshire & Humberside typically score 68–82.
DCC Recommendation

Worth a visit

Primrose Court, on Orchard Way in Leeds, received a Good rating across all five inspection domains at its most recent inspection in October 2018. The home is run by Anchor Hanover Group, one of the larger not-for-profit care providers in England, and is registered to provide care for up to 33 adults over 65, including people living with dementia. A named registered manager was in post at the time of inspection, and a subsequent information review in July 2023 found no evidence requiring a change to the rating. The main uncertainty here is age. The inspection is now more than six years old, and the published report contains very little specific detail about what inspectors actually saw or heard. A Good rating is a positive starting point, but it tells you the direction of travel, not the texture of daily life. Before you decide, visit in person, ask to see the staffing rota for last week rather than a template, observe how staff speak to your parent during a mealtime, and ask the manager directly about night staffing numbers, dementia training content, and how families are kept informed when something changes.

The three questions to ask when you visit

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In Their Own Words

How Primrose Court care home, Guiseley describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Primrose Court care home, Guiseley says about itself

Respectful care in a clean, welcoming environment in Leeds

Primrose Court – Your Trusted residential home

When you're looking for dementia care, the basics matter — respectful staff, a clean environment, and meaningful activities. Primrose Court in Leeds focuses on these fundamentals for residents over 65. While the home is still building its reputation, early signs point to staff who treat residents with genuine dignity.

Care & specialisms

Who they care for

    The team at Primrose Court cares for adults over 65, with particular experience supporting those living with dementia.

    How they describe their dementia care

    For residents with dementia, the home provides structured activities and engagement throughout the day. The staff understand the importance of maintaining dignity and respect as needs change.

    “As a developing care home, Primrose Court welcomes families to visit and see their approach to care firsthand.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

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    Card Game

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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