Dementia Care Home

Prospect House, Low Street, Goole, Humberside, DN14 8DF

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds26
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2018-02-23

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families speak warmly about how staff take time to understand what matters to each resident. They describe a place where their loved ones have formed real connections, both with carers and other residents. The thoughtful approach shows in everyday interactions and the way staff accommodate individual preferences.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2018-02-23

  • Is this home safe?

    Good
    The safe domain was rated Good at the March 2021 inspection. No specific findings about staffing levels, medicines management, falls prevention, or infection control are contained in the published summary. The July 2023 desk-based review found no evidence of concerns that would prompt a reassessment. Beyond these headline facts, the published record does not provide detail that families can use to evaluate day-to-day safety practice.
    Verified by inspector
  • Is the care effective?

    Good
    The effective domain was rated Good at the March 2021 inspection. No specific findings about care plan quality, dementia training, GP access, or food and nutrition are contained in the published summary. It is not possible from the available published text to determine what evidence inspectors relied upon to award this rating. The July 2023 review did not trigger any change.
    Verified by inspector
  • Is this home caring?

    Good
    The caring domain was rated Good at the March 2021 inspection. No inspector observations about staff warmth, use of preferred names, unhurried pace, or response to distress are published in the available summary. There are no resident or family quotes from the inspection to draw on. The rating alone cannot tell you whether your parent will feel known, respected, and genuinely cared for by the staff team.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The responsive domain was rated Good at the March 2021 inspection. No specific findings about activities, individual engagement, complaint handling, or end-of-life care are published in the available summary. It is not possible to determine from the published text what evidence inspectors used to arrive at this rating. The July 2023 desk-based review found no reason to change it.
    Verified by inspector
  • Is the home well-led?

    Good
    The well-led domain was rated Good at the March 2021 inspection. The home is run by Mrs Sarah Jane Slack and Mr David Michael Slack, with Mrs Charlotte Louise Watson named as a registered manager. The involvement of owners in day-to-day registered management can be a positive signal of personal accountability. No specific findings about governance, staff culture, complaint handling, or quality monitoring are published in the available summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Prospect House specialises in caring for adults over 65, including those living with dementia. The home focuses on creating a stable, familiar environment where older residents can maintain their routines and dignity. For residents with dementia, the staff's patient, individual approach becomes even more valuable. The team works to understand each person's unique needs and preferences, helping them feel secure and supported as their condition changes. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Prospect House holds a Good rating across all five inspection domains, but the published report contains very little specific detail, so most scores sit in the mid-range. The rating is positive, but the evidence behind it is thin for families trying to make a confident decision.

Homes in Yorkshire & Humberside typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families speak warmly about how staff take time to understand what matters to each resident. They describe a place where their loved ones have formed real connections, both with carers and other residents. The thoughtful approach shows in everyday interactions and the way staff accommodate individual preferences.

Lens 02

What inspectors have recorded

The manager maintains an open-door approach that families clearly value. When questions arise or families need reassurance, they find the management team ready to listen and respond. This accessibility helps build the trust that's so important when your loved one needs residential care.

Lens 03

How it sits against good practice

If you're considering Prospect House for someone you love, visiting will give you a real sense of how the team works and whether it feels right for your family.

DCC Recommendation

Worth a visit

Prospect House Residential Home on Low Street in Goole was rated Good across all five inspection domains at its last full inspection, carried out in March 2021 and published in April 2021. A desk-based review in July 2023 found no evidence to change that rating. The home is a small residential care home with 26 beds, registered to support older adults including those living with dementia, and is run by a husband-and-wife team who also serve in management roles alongside a named registered manager. The honest limitation here is that the published inspection report contains almost no specific detail: no inspector observations, no resident or family quotes, and no domain-level narrative. A Good rating is a positive baseline, but it was awarded more than four years ago, and the inspection evidence behind it is not available in published form. If you are considering this home for your parent, a personal visit is essential. On that visit, ask to see last week's actual staffing rota including night shifts, watch how staff interact with residents in corridors and at mealtimes, and ask specifically what dementia training the team has completed and when.

The three questions to ask when you visit

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In Their Own Words

How describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What says about itself

Where thoughtful staff build genuine connections with residents

Residential home in Goole: True Peace of Mind

When families describe the care at Prospect House Residential Home in Goole, they keep coming back to one thing: how attentive the staff are to their loved ones' individual needs. This Yorkshire care home creates an environment where residents feel heard and families feel welcome, with a manager who stays closely involved in daily life.

Care & specialisms

Who they care for

    Prospect House specialises in caring for adults over 65, including those living with dementia. The home focuses on creating a stable, familiar environment where older residents can maintain their routines and dignity.

    How they describe their dementia care

    For residents with dementia, the staff's patient, individual approach becomes even more valuable. The team works to understand each person's unique needs and preferences, helping them feel secure and supported as their condition changes.

    “If you're considering Prospect House for someone you love, visiting will give you a real sense of how the team works and whether it feels right for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

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    Digital Photoframe

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    Digital Calendar

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