Windsor Court Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes, Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds77
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
- Last inspected2021-05-05
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe walking into an atmosphere where staff genuinely enjoy their work and residents feel valued. People talk about care that respects choices — from daily routines to bigger decisions — helping residents maintain their independence and dignity.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement68
- Food quality68
- Healthcare72
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2021-05-05
Is this home safe?
Is the care effective?
The July 2025 inspection rated Effective as Good. This domain covers staff training, care planning, nutrition and hydration, and access to healthcare. Windsor Court lists dementia as a specialism, which means inspectors would have been looking at whether staff have appropriate dementia-specific training and whether care plans reflect individual needs. No specific detail about training content, care plan review frequency, or GP access arrangements is available in the published summary.Is this home caring?
The July 2025 inspection rated Caring as Good. This domain assesses how staff treat the people who live at Windsor Court, including whether privacy and dignity are respected, whether residents are addressed by their preferred names, and whether care is given without rushing. The home supports people with dementia and physical disabilities, so the quality of moment-to-moment interaction is particularly important. No direct quotes from residents or relatives are available in the published summary.Is the home responsive?
The July 2025 inspection rated Responsive as Good. This domain covers whether the home meets individual needs, including activities, engagement, and end-of-life care. Windsor Court supports people with a range of needs including dementia and physical disabilities, which means a genuinely responsive service needs to offer more than group activities. No specific detail about the activities programme, one-to-one engagement, or end-of-life planning is available in the published summary.Is the home well-led?
The July 2025 inspection rated Well-led as Good. The home is operated by HC-One Limited, with Mrs Julie Anne Harrison as registered manager and Ms Anna Gretchen Selby as nominated individual. The previous decline to Requires Improvement followed by a return to Good across all domains suggests that management has addressed whatever prompted the earlier downgrade. The published summary does not include detail about the manager's tenure, staff feedback mechanisms, or how the home handles complaints.
Source: CQC inspection report →
What the evidence base says
The home welcomes younger adults with physical disabilities alongside older residents, creating a mixed community. They specialise in dementia care and supporting people with various physical needs. For residents with dementia, the team focuses on maintaining connections and daily pleasures. Activities are planned to spark genuine enjoyment and help people form real friendships, not just pass the time. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Windsor Court was rated Good across all five inspection domains at its most recent assessment in July 2025, a recovery from its previous Requires Improvement rating. The published report summary confirms positive findings in every domain, but the level of specific detail available is limited, which keeps the score in the mid-range rather than the upper band.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families describe walking into an atmosphere where staff genuinely enjoy their work and residents feel valued. People talk about care that respects choices — from daily routines to bigger decisions — helping residents maintain their independence and dignity.
What inspectors have recorded
What stands out here is how staff stick around and really get to know residents. Families mention the same caring faces year after year, building trust and understanding what each person needs. When medical issues arise, like complex wound care, the team responds with round-the-clock attention that families find deeply reassuring.
How it sits against good practice
If you're looking for somewhere that values relationships as much as care routines, Windsor Court could be worth exploring.
Worth a visit
Windsor Court, on Bartholomew Avenue in Goole, was rated Good across all five inspection domains at its most recent assessment on 2 July 2025, with the report published in September 2025. This is a meaningful recovery: the home had previously declined to Requires Improvement, and the return to Good across every domain suggests the problems identified earlier have been addressed. The home is run by HC-One Limited and supports up to 77 people, including those living with dementia and physical disabilities. The main limitation for families reading this report is that the published summary provides domain ratings without the detailed observations, quotes, or specific evidence that would allow a fuller picture. The headline Good ratings are encouraging, but they do not tell you how staff interact in the corridor at 9pm, what the food is like on a Tuesday, or whether your parent would have one-to-one time on days they cannot manage a group activity. Before making a decision, visit in person during a mealtime or late afternoon, ask the manager to show you last week's actual staffing rota including nights, and ask specifically how many of those staff are permanent rather than agency.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Windsor Court Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Windsor Court Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Proper friendships blossom in this caring Yorkshire home
Nursing home,residential home in Goole: True Peace of Mind
When families visit Windsor Court in Goole, they often notice something special — residents chatting away with staff like old friends, genuine laughter filling the rooms. This care home has built its reputation on treating every resident as an individual, whether they're managing dementia, physical disabilities, or simply need extra support as they age.
Who they care for
The home welcomes younger adults with physical disabilities alongside older residents, creating a mixed community. They specialise in dementia care and supporting people with various physical needs.
For residents with dementia, the team focuses on maintaining connections and daily pleasures. Activities are planned to spark genuine enjoyment and help people form real friendships, not just pass the time.
“If you're looking for somewhere that values relationships as much as care routines, Windsor Court could be worth exploring.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Windsor Court was rated Good across all five inspection domains at its most recent assessment in July 2025, a recovery from its previous Requires Improvement rating. The published report summary confirms positive findings in every domain, but the level of specific detail available is limited, which keeps the score in the mid-range rather than the upper band.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families describe walking into an atmosphere where staff genuinely enjoy their work and residents feel valued. People talk about care that respects choices — from daily routines to bigger decisions — helping residents maintain their independence and dignity.
What inspectors have recorded
What stands out here is how staff stick around and really get to know residents. Families mention the same caring faces year after year, building trust and understanding what each person needs. When medical issues arise, like complex wound care, the team responds with round-the-clock attention that families find deeply reassuring.
How it sits against good practice
If you're looking for somewhere that values relationships as much as care routines, Windsor Court could be worth exploring.
Worth a visit
Windsor Court, on Bartholomew Avenue in Goole, was rated Good across all five inspection domains at its most recent assessment on 2 July 2025, with the report published in September 2025. This is a meaningful recovery: the home had previously declined to Requires Improvement, and the return to Good across every domain suggests the problems identified earlier have been addressed. The home is run by HC-One Limited and supports up to 77 people, including those living with dementia and physical disabilities. The main limitation for families reading this report is that the published summary provides domain ratings without the detailed observations, quotes, or specific evidence that would allow a fuller picture. The headline Good ratings are encouraging, but they do not tell you how staff interact in the corridor at 9pm, what the food is like on a Tuesday, or whether your parent would have one-to-one time on days they cannot manage a group activity. Before making a decision, visit in person during a mealtime or late afternoon, ask the manager to show you last week's actual staffing rota including nights, and ask specifically how many of those staff are permanent rather than agency.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Windsor Court Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Windsor Court Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Proper friendships blossom in this caring Yorkshire home
Nursing home,residential home in Goole: True Peace of Mind
When families visit Windsor Court in Goole, they often notice something special — residents chatting away with staff like old friends, genuine laughter filling the rooms. This care home has built its reputation on treating every resident as an individual, whether they're managing dementia, physical disabilities, or simply need extra support as they age.
Who they care for
The home welcomes younger adults with physical disabilities alongside older residents, creating a mixed community. They specialise in dementia care and supporting people with various physical needs.
For residents with dementia, the team focuses on maintaining connections and daily pleasures. Activities are planned to spark genuine enjoyment and help people form real friendships, not just pass the time.
Management & ethos
What stands out here is how staff stick around and really get to know residents. Families mention the same caring faces year after year, building trust and understanding what each person needs. When medical issues arise, like complex wound care, the team responds with round-the-clock attention that families find deeply reassuring.
“If you're looking for somewhere that values relationships as much as care routines, Windsor Court could be worth exploring.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
