Dementia Care Home

Trees

Deveron Way, Hinckley, Leicestershire, LE10 0XD

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds19
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2017-12-02

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership74
  • Resident happiness68
Section 02

What inspectors found

Inspected 2017-12-02

  • Is this home safe?

    Not yet rated
    The inspection returned a Good rating for Safe at The Trees. This covers areas such as medicines management, safeguarding, staffing levels, and risk assessment. The previous rating for this domain is listed as Not yet rated in the available records, meaning this Good represents the first formally published domain-level score for Safe. No specific inspector observations, incident data, or staffing figures are available in the published summary.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    Effective was rated Good at the September 2025 inspection. This domain covers training, care planning, nutrition, and access to healthcare such as GPs and specialist services. The home supports a complex mix of needs including dementia, mental health conditions, and physical disabilities, which makes the quality of care planning particularly important. No specific examples of care plan content, training records, or healthcare access are available in the published summary.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    Caring was rated Good at the September 2025 inspection. This domain reflects how staff treat the people who live at The Trees, covering warmth, dignity, respect, and support for independence. No direct inspector observations of staff interactions, no resident quotes, and no family testimony are available in the published summary. The Good rating indicates inspectors were satisfied, but the evidence base behind it is not visible in the published text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    Responsive was rated Good at the September 2025 inspection. This domain covers how well the home tailors its care and activities to individual preferences, how it handles complaints, and how it supports people at the end of their life. The home's wide range of specialisms, including dementia, learning disabilities, mental health, and sensory impairment, means the demands on responsiveness are substantial. No specific activity examples, complaint handling details, or individual care stories are available in the published summary.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    Well-led was rated Good at the September 2025 inspection. The registered manager is Philip Andrew Hutchinson, with Jon Wilson as the nominated individual for the provider, Leicestershire County Council. The home has had three inspections recorded and has improved from a previous Requires Improvement rating, which suggests positive leadership momentum. No specific observations about management visibility, staff culture, or governance systems are available in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The care team here works with residents who have sensory impairments, learning disabilities, mental health conditions and physical disabilities. They also support both younger adults under 65 and older residents, bringing together different generations under one roof. For residents living with dementia, the team provides specialist support tailored to each person's needs and stage of their journey. The home's experience with complex conditions means they understand how dementia can interact with other health challenges. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

The Trees has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful and positive step. However, the published report text contains very little specific detail, so scores reflect a Good rating with limited supporting evidence rather than rich, verified observations.

Homes in East Midlands typically score 68–82.
DCC Recommendation

Worth a visit

The Trees, on Deveron Way in Hinckley, was assessed in September 2025 and rated Good across all five inspection domains, with the full report published in January 2026. This is a significant improvement on a previous Requires Improvement rating, and it covers a small home of 19 beds run by Leicestershire County Council. The home supports a wide range of needs including dementia, learning disabilities, mental health conditions, and physical disabilities. The honest limitation here is that the published report summary contains very little specific detail: no direct inspector observations, no resident or family quotes, and no examples of what Good actually looks like day to day at this home. A Good rating is reassuring, but it tells you the direction of travel rather than the texture of daily life. Before committing, visit in person, ask to see last month's activity records and a staffing rota, speak to the registered manager about night staffing ratios and agency use, and if possible talk to a family member whose parent already lives there.

The three questions to ask when you visit

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In Their Own Words

How Trees describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Trees says about itself

Specialist care for complex needs in the heart of Leicestershire

The Trees – Your Trusted residential home

When someone you love needs specialist support, finding the right care setting takes time and careful thought. The Trees in Hinckley offers residential care for people with a wide range of complex needs, from dementia and learning disabilities to mental health conditions and physical disabilities. This East Midlands care home also welcomes younger adults who need specialist support, creating a diverse community where individual needs come first.

Care & specialisms

Who they care for

    The care team here works with residents who have sensory impairments, learning disabilities, mental health conditions and physical disabilities. They also support both younger adults under 65 and older residents, bringing together different generations under one roof.

    How they describe their dementia care

    For residents living with dementia, the team provides specialist support tailored to each person's needs and stage of their journey. The home's experience with complex conditions means they understand how dementia can interact with other health challenges.

    “Getting to know any care home properly means visiting in person and asking the questions that matter most to your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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