Dementia Care Home

Victoria Care Home (Worksop), Dukeries Healthcare Ltd

Memorial Avenue, Worksop, Nottinghamshire, S80 2BJ

Nursing homes, Rehabilitation (illness/injury)

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes, Rehabilitation (illness/injury)

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds93
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2020-12-19

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The home seems to excel at helping residents form meaningful friendships. People notice their family members becoming happier as they settle in and make connections with other residents.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership74
  • Resident happiness70
Section 02

What inspectors found

Inspected 2020-12-19

  • Is this home safe?

    Not yet rated
    The Safe domain was rated Good at the September 2025 inspection. The home had previously been rated Requires Improvement, so this represents a positive change. The published summary does not record specific findings about staffing ratios, medicines management, falls prevention, or infection control. A named manager is in post, which is a basic marker of accountability. No specific concerns were raised in the published text.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good at the September 2025 inspection. This domain covers training, care planning, healthcare access, nutrition, and hydration. The home lists dementia as a specialism, which means inspectors would be expected to assess whether staff have dementia-specific training. No specific findings, examples, or quotes from this domain are available in the published summary.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good at the September 2025 inspection. This domain covers staff warmth, dignity, respect, and independence. A Good rating here means inspectors were satisfied with the quality of interactions they observed. However, the published summary contains no direct observations of how staff spoke to residents, no examples of dignity in practice, and no quotes from residents or relatives. The improvement from Requires Improvement suggests previous shortcomings in this area have been addressed.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good at the September 2025 inspection. This domain covers activities, individual engagement, and how well the home responds to each person's preferences and needs. The home offers rehabilitation as well as dementia care, which means the activity and engagement needs of the people who live here vary considerably. No specific examples of activities, individual engagement approaches, or end-of-life planning are recorded in the published summary.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Good at the September 2025 inspection, up from Requires Improvement. A named Registered Manager, Mrs Andrea Louise Broadhead, and a named Nominated Individual, Mrs Rose Bracher, are both in post, which is a basic marker of governance stability. The overall improvement across all five domains from the previous inspection suggests a leadership team that has taken previous findings seriously and made changes. No specific observations about management culture, staff morale, or governance processes are recorded in the published text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides care for adults both under and over 65, with particular expertise in dementia support. For those living with dementia, the social connections formed here can be particularly valuable. The team understands the importance of maintaining dignity while supporting residents through their journey. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Victoria Care Home scores 72 out of 100. The home has improved from Requires Improvement to a Good rating across all five domains, which is a meaningful step forward, but the published inspection report contains very little specific detail to allow higher confidence scores on individual themes.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

The home seems to excel at helping residents form meaningful friendships. People notice their family members becoming happier as they settle in and make connections with other residents.

Lens 02

What inspectors have recorded

Staff treat residents with respect and dignity in their daily interactions. The team keeps families well informed about care and progress, though some relatives have noted concerns about staffing levels during certain times.

Lens 03

How it sits against good practice

If you're considering Victoria Care Home, visiting during different times of day might help you get a complete picture.

DCC Recommendation

Worth a visit

Victoria Care Home on Memorial Avenue in Worksop was assessed in September 2025 and rated Good across all five domains, with the report published in January 2026. This is a significant improvement from its previous rating of Requires Improvement, and it covers a large home of 93 beds providing nursing care, rehabilitation, and specialist dementia support for both adults over and under 65. The improvement across every domain at once suggests the management team has addressed previous concerns in a systematic way. The main limitation for families reading this report is that the published summary is very brief and contains almost no specific detail: no inspector observations, no resident or relative quotes, and no concrete examples of practice in any domain. That means this analysis is built largely on the rating itself rather than on the evidence behind it. Before deciding, visit in person and ask to see the staffing rota for last week (counting permanent against agency staff, especially on nights), ask how often your parent's care plan would be reviewed and whether you would be invited, and ask what the dementia-specific activities programme looks like for someone who cannot join a group session.

The three questions to ask when you visit

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In Their Own Words

How Victoria Care Home (Worksop), Dukeries Healthcare Ltd describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Victoria Care Home (Worksop), Dukeries Healthcare Ltd says about itself

Where residents build real friendships in Worksop's caring community

Victoria Care Home – Your Trusted nursing home,rehabilitation (illness/injury)

Victoria Care Home in Worksop creates a social environment where residents genuinely connect with each other. Located in the East Midlands, this home specialises in supporting people with dementia alongside general care for adults. Families appreciate being kept in the loop about their loved ones' daily lives.

Care & specialisms

Who they care for

    The home provides care for adults both under and over 65, with particular expertise in dementia support.

    How they describe their dementia care

    For those living with dementia, the social connections formed here can be particularly valuable. The team understands the importance of maintaining dignity while supporting residents through their journey.

    “If you're considering Victoria Care Home, visiting during different times of day might help you get a complete picture.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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    What the NHS actually covers in dementia care — and the funding most eligible families never claim

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