Westwood Care Home | Runwood Homes Senior Living
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes, Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds79
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2019-03-06
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe seeing their loved ones become more engaged and happier after moving in, with residents forming friendships and participating in group activities. The atmosphere feels welcoming, and there's a sense of community that helps people settle in.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness60
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership65
- Resident happiness55
What inspectors found
Inspected 2019-03-06
Is this home safe?
Is the care effective?
The home received a Good rating for effectiveness at its December 2020 inspection. This domain covers whether staff have the right training, whether care plans reflect what each person needs, whether residents get timely access to healthcare professionals, and whether food and nutrition are well managed. Westwood lists dementia as a specialism, which means inspectors will have looked at dementia-specific training and care approaches. The published summary does not include specific detail about training content, how often care plans are reviewed, or what the food is like.Is this home caring?
Westwood received a Good rating for caring at its December 2020 inspection. This domain is the most directly relevant to whether your parent will be treated with kindness and respect day to day. It covers whether staff are warm and patient, whether residents are addressed by their preferred names, whether privacy is respected, and whether people are supported to make their own choices where possible. The published summary confirms the Good rating but includes no direct quotes from residents or relatives and no specific observations of staff behaviour.Is the home responsive?
Westwood received a Good rating for responsiveness at its December 2020 inspection. This domain covers whether the home tailors care to individual needs, whether activities are meaningful and varied, whether complaints are handled well, and whether end-of-life care is planned. The home supports people living with dementia as well as those with physical disabilities and sensory impairment, which means activities need to work for people with a wide range of abilities and needs. The published summary confirms the Good rating but provides no detail about specific activities, how the home supports people who cannot join group sessions, or how end-of-life care is approached.Is the home well-led?
Westwood received a Good rating for well-led at its December 2020 inspection, having previously been rated Requires Improvement. The registered manager is named as Mrs Claire Louise Phillips. A nominated individual, Dr Gavin O'Hare-Connolly, provides organisational oversight. The improvement from Requires Improvement to Good in this domain is significant and suggests the leadership team has addressed whatever concerns were identified previously. The published summary does not describe what specifically changed, how long the current manager has been in post, or what the staff culture is like.
Source: CQC inspection report →
What the evidence base says
The home cares for adults both under and over 65, including those with physical disabilities and sensory impairments. They also provide dementia care alongside their general residential services. Westwood accepts residents with dementia as part of their broader care provision. Families considering dementia care here should ask specifically about staff training and the home's approach to supporting residents with cognitive changes. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Westwood achieved a Good rating across all five domains at its December 2020 inspection, an improvement from its previous Requires Improvement rating. However, the published report text contains very limited specific detail, so scores reflect confirmed ratings rather than rich observational evidence.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families describe seeing their loved ones become more engaged and happier after moving in, with residents forming friendships and participating in group activities. The atmosphere feels welcoming, and there's a sense of community that helps people settle in.
What inspectors have recorded
Staff show willingness to contact GPs when families raise medical concerns, and management maintains an open-door approach to communication. However, some families have experienced challenges with medication oversight and the time taken to address serious concerns, suggesting the need for clearer systems around clinical care and complaint resolution.
How it sits against good practice
Every family's priorities differ — some value social atmosphere while others need robust clinical oversight. Taking time to discuss your specific needs will help determine if Westwood offers the right fit.
Worth a visit
Westwood, on Talbot Road in Worksop, was rated Good across all five inspection domains at its most recent inspection in December 2020, published on 30 December 2020. This is a meaningful improvement from its previous Requires Improvement rating, and covers safety, the effectiveness of care, the kindness of staff, how the home responds to individual needs, and the quality of its leadership. The home is registered to care for up to 79 people, including adults living with dementia, physical disabilities, and sensory impairment, across both residential and nursing care. The main limitation of this report is that the published summary contains very little specific detail. Inspectors reached positive conclusions across all domains, but the available text does not include direct quotes from residents or relatives, descriptions of what staff were observed doing, or specific evidence about night staffing, activities, food, or how the home supports people with dementia. Before you visit, prepare a list of specific questions. On the visit itself, watch how staff greet your parent at the door, whether they use the correct name, and whether interactions feel unhurried. Ask to see last week's actual staffing rota, not a template, and ask specifically how many staff are on duty overnight across all 79 beds.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Westwood Care Home | Runwood Homes Senior Living measures up against the other homes you’re considering. Free account.
In Their Own Words
How Westwood Care Home | Runwood Homes Senior Living describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Finding the right balance between activities and individualised care
Westwood – Expert Care in Worksop
When families choose Westwood in Worksop, they're often drawn by the home's activity programme and bright, welcoming atmosphere. The care home supports adults of all ages with various needs, from physical disabilities to dementia, and many residents find genuine enjoyment in the social connections they build here.
Who they care for
The home cares for adults both under and over 65, including those with physical disabilities and sensory impairments. They also provide dementia care alongside their general residential services.
Westwood accepts residents with dementia as part of their broader care provision. Families considering dementia care here should ask specifically about staff training and the home's approach to supporting residents with cognitive changes.
“Every family's priorities differ — some value social atmosphere while others need robust clinical oversight. Taking time to discuss your specific needs will help determine if Westwood offers the right fit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Westwood achieved a Good rating across all five domains at its December 2020 inspection, an improvement from its previous Requires Improvement rating. However, the published report text contains very limited specific detail, so scores reflect confirmed ratings rather than rich observational evidence.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families describe seeing their loved ones become more engaged and happier after moving in, with residents forming friendships and participating in group activities. The atmosphere feels welcoming, and there's a sense of community that helps people settle in.
What inspectors have recorded
Staff show willingness to contact GPs when families raise medical concerns, and management maintains an open-door approach to communication. However, some families have experienced challenges with medication oversight and the time taken to address serious concerns, suggesting the need for clearer systems around clinical care and complaint resolution.
How it sits against good practice
Every family's priorities differ — some value social atmosphere while others need robust clinical oversight. Taking time to discuss your specific needs will help determine if Westwood offers the right fit.
Worth a visit
Westwood, on Talbot Road in Worksop, was rated Good across all five inspection domains at its most recent inspection in December 2020, published on 30 December 2020. This is a meaningful improvement from its previous Requires Improvement rating, and covers safety, the effectiveness of care, the kindness of staff, how the home responds to individual needs, and the quality of its leadership. The home is registered to care for up to 79 people, including adults living with dementia, physical disabilities, and sensory impairment, across both residential and nursing care. The main limitation of this report is that the published summary contains very little specific detail. Inspectors reached positive conclusions across all domains, but the available text does not include direct quotes from residents or relatives, descriptions of what staff were observed doing, or specific evidence about night staffing, activities, food, or how the home supports people with dementia. Before you visit, prepare a list of specific questions. On the visit itself, watch how staff greet your parent at the door, whether they use the correct name, and whether interactions feel unhurried. Ask to see last week's actual staffing rota, not a template, and ask specifically how many staff are on duty overnight across all 79 beds.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Westwood Care Home | Runwood Homes Senior Living measures up against the other homes you’re considering. Free account.
In Their Own Words
How Westwood Care Home | Runwood Homes Senior Living describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Finding the right balance between activities and individualised care
Westwood – Expert Care in Worksop
When families choose Westwood in Worksop, they're often drawn by the home's activity programme and bright, welcoming atmosphere. The care home supports adults of all ages with various needs, from physical disabilities to dementia, and many residents find genuine enjoyment in the social connections they build here.
Who they care for
The home cares for adults both under and over 65, including those with physical disabilities and sensory impairments. They also provide dementia care alongside their general residential services.
Westwood accepts residents with dementia as part of their broader care provision. Families considering dementia care here should ask specifically about staff training and the home's approach to supporting residents with cognitive changes.
Management & ethos
Staff show willingness to contact GPs when families raise medical concerns, and management maintains an open-door approach to communication. However, some families have experienced challenges with medication oversight and the time taken to address serious concerns, suggesting the need for clearer systems around clinical care and complaint resolution.
The home & environment
The home maintains clean, bright spaces throughout, and residents enjoy regular entertainment including singing sessions. The environment feels fresh and well-kept, creating pleasant surroundings for daily life.
“Every family's priorities differ — some value social atmosphere while others need robust clinical oversight. Taking time to discuss your specific needs will help determine if Westwood offers the right fit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
