Dementia Care Home

Orchard Manor View

34 Robert Hall Street, Leicester, Leicestershire, LE4 5RB

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds30
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2019-12-11

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe a warm atmosphere where residents participate in creative activities, exercise classes, and garden projects. The smaller scale appears particularly helpful for those who might feel overwhelmed in larger settings. Visiting entertainers add variety to the weekly programme, and families notice their relatives engaging more than they expected.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-12-11

  • Is this home safe?

    Good
    The Safe domain was rated Good at the November 2020 inspection. This covers staffing levels, medicines management, infection control, and how the home responds to accidents and incidents. No specific concerns were recorded in the published text, but equally no detail on staffing ratios, falls data, or night cover is provided. The inspection is over four years old, so conditions may have changed.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good. This covers care planning, dementia-specific training, food and hydration, and access to healthcare including GPs. The home lists dementia as a specialism, which means inspectors would have expected to see evidence of appropriate training and care planning. However, no specific detail on any of these areas is published in the available text.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good. This covers how staff treat the people who live here, including dignity, respect, use of preferred names, and unhurried interactions. No inspector observations, resident quotes, or family feedback are published in the available text. The Good rating means inspectors did not find cause for concern, but it does not describe what warmth and kindness look like in practice at this home.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good. This covers whether the home tailors care to individual preferences, provides meaningful activities, and plans appropriately for end of life. The home specialises in dementia care, so inspectors would have expected to see evidence of person-centred activity and individual engagement. No specific activities, schedules, or examples of tailored care are described in the published text.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good. The home is run by Orchard Manor View Limited, with a named registered manager and a nominated individual identified in the inspection record. Good leadership at inspection typically means governance systems, quality monitoring, and staff support structures were in place. No specific examples of leadership practice, staff culture, or quality improvement are published in the available text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides residential care for adults over 65, under 65, and those living with dementia. Medical support comes through visiting doctors who respond quickly when needed. While the home accepts residents with dementia, families should discuss specific care approaches during their visit. The structured activity programme and smaller environment may suit some people with dementia well. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Orchard Manor View holds a Good rating across all five inspection domains, but the published inspection text contains very little specific detail, so scores reflect the rating rather than observed evidence. Families should treat this as a starting point and gather detail directly from the home.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe a warm atmosphere where residents participate in creative activities, exercise classes, and garden projects. The smaller scale appears particularly helpful for those who might feel overwhelmed in larger settings. Visiting entertainers add variety to the weekly programme, and families notice their relatives engaging more than they expected.

Lens 02

What inspectors have recorded

Staff take a friendly, approachable manner with both residents and families. Communication flows regularly, with management keeping relatives updated about health matters and daily life. The team coordinates effectively with visiting doctors, ensuring medical needs receive prompt attention. However, one family's experience with dementia care raised concerns about medication transparency and understanding of dementia-related behaviours.

Lens 03

How it sits against good practice

Drop-in visits are welcomed, giving you a chance to see the home's daily rhythm and meet the team who could be caring for your relative.

DCC Recommendation

Worth a visit

Orchard Manor View, at 34 Robert Hall Street in Leicester, was rated Good across all five inspection domains at its most recent full inspection, carried out in November 2020 and published in December 2020. A monitoring review in July 2023 found no reason to change that rating. The home provides residential care for up to 30 people, including those living with dementia, and covers both over- and under-65 age groups. There is a named registered manager and a nominated individual, indicating a formal leadership structure. The main limitation here is the very thin published inspection text. A Good rating is genuinely positive, but the report as available gives almost no specific observations, resident or family quotes, or detail on staffing, food, or activities. The inspection is also now more than four years old, which means the home could look quite different today. When you visit, ask to see last month's staffing rotas (counting permanent versus agency names on night shifts), ask how often care plans are reviewed, and look at the activities board to check whether individual one-to-one sessions are offered alongside group activities.

The three questions to ask when you visit

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In Their Own Words

How Orchard Manor View describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Orchard Manor View says about itself

Small Leicester care home where activities and friendships flourish

Compassionate Care in Leicester at Orchard Manor View

For families seeking a smaller care setting in Leicester, Orchard Manor View offers a gentler transition into residential care. The home's modest size seems to help residents settle more easily, with several families noting how their relatives formed friendships and joined in activities they'd previously avoided. Located in the East Midlands, this home cares for adults both over and under 65, including those living with dementia.

Care & specialisms

Who they care for

    The home provides residential care for adults over 65, under 65, and those living with dementia. Medical support comes through visiting doctors who respond quickly when needed.

    How they describe their dementia care

    While the home accepts residents with dementia, families should discuss specific care approaches during their visit. The structured activity programme and smaller environment may suit some people with dementia well.

    “Drop-in visits are welcomed, giving you a chance to see the home's daily rhythm and meet the team who could be caring for your relative.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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