Dementia Care Home

MHA Aigburth – Residential & Dementia Care Home

21 Manor Road, Leicester, Leicestershire, LE2 2LL

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds56
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2019-07-25

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

What stands out is how the activities coordinator brings real creativity to each day. Residents enjoy programmes that respect their abilities while keeping spirits high. There's a warmth here that families notice — the kind that shows in how staff remember what makes each person smile.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement68
  • Food quality68
  • Healthcare70
  • Management & leadership74
  • Resident happiness70
Section 02

What inspectors found

Inspected 2019-07-25

  • Is this home safe?

    Good
    Aigburth was rated Good for safety at its June 2019 inspection, having previously been rated Requires Improvement. This improvement suggests that whatever concerns existed previously were addressed. No specific detail about what changed, what risks were identified, or how medicines and incidents are managed is included in the published findings. The safety rating was reviewed in July 2023 and considered still current.
    Verified by inspector
  • Is the care effective?

    Good
    The home was rated Good for effectiveness at the June 2019 inspection. This domain covers training, care planning, healthcare access, and nutrition. No specific findings about any of these areas are included in the published text. The rating was reviewed in July 2023 with no change required.
    Verified by inspector
  • Is this home caring?

    Good
    Aigburth was rated Good for caring at the June 2019 inspection. This domain covers staff warmth, dignity, respect, and independence. No specific inspector observations, no staff behaviour examples, and no resident or family testimony are included in the published findings. The caring rating was reviewed in July 2023 with no change required.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Aigburth received a Good rating for responsiveness at the June 2019 inspection. This domain covers activities, engagement, individuality, and end-of-life care. The published findings contain no specific detail about the activity programme, one-to-one engagement, or how the home responds to individual preferences and changing needs.
    Verified by inspector
  • Is the home well-led?

    Good
    The home was rated Good for leadership at the June 2019 inspection, having previously been Requires Improvement. A named registered manager, Mrs Salome Mapfeka, and a named nominated individual, Mrs Amanda Weir, are recorded. The home is operated by Methodist Homes, a large not-for-profit provider. No specific evidence about management visibility, staff culture, or governance is included in the published findings.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Aigburth cares for adults over 65, with particular expertise in dementia support. For those living with dementia, the home focuses on maintaining dignity and individual identity. Staff understand the importance of seeing beyond the condition to connect with each person's unique personality and preferences. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Aigburth holds a Good rating across all five inspection domains, improved from a previous Requires Improvement, which is a meaningful positive signal. However, the published inspection text contains very limited specific detail, so scores reflect the rating itself rather than verified observations, and uncertainty remains high across most themes.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

What stands out is how the activities coordinator brings real creativity to each day. Residents enjoy programmes that respect their abilities while keeping spirits high. There's a warmth here that families notice — the kind that shows in how staff remember what makes each person smile.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

Sometimes the right care home is the one where your loved one can still be themselves. Why not arrange a visit to see if Aigburth could be that place?

DCC Recommendation

Worth a visit

Aigburth, at 21 Manor Road, Leicester, holds a Good rating across all five inspection domains following an assessment in June 2019. Notably, the home improved from a previous rating of Requires Improvement, which indicates the team identified problems and addressed them. A monitoring review in July 2023 found no evidence requiring the rating to be reassessed. The home is run by Methodist Homes and specialises in dementia and older people's care. The main limitation here is that the published inspection text contains almost no specific detail: no staff observations, no resident or family quotes, no examples of practice. This means the Good rating is credible but not yet verifiable from the published evidence alone. The inspection is also now over five years old, which is a significant gap. Before committing to this home, visit in person and ask the manager directly about staffing ratios on the night shift, how often care plans are reviewed with families, and what dementia training all staff complete. The questions in the checklist below are your most important tools.

The three questions to ask when you visit

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In Their Own Words

How MHA Aigburth – Residential & Dementia Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What MHA Aigburth – Residential & Dementia Care Home says about itself

Where laughter and dignity shape every day in Leicester

Compassionate Care in Leicester at Aigburth

At Aigburth in Leicester, there's something special happening in the activities room. This East Midlands care home has built its reputation on understanding that meaningful days matter just as much as good care. Here, residents find genuine engagement and connection, with staff who see the person behind every diagnosis.

Care & specialisms

Who they care for

    The team at Aigburth cares for adults over 65, with particular expertise in dementia support.

    How they describe their dementia care

    For those living with dementia, the home focuses on maintaining dignity and individual identity. Staff understand the importance of seeing beyond the condition to connect with each person's unique personality and preferences.

    “Sometimes the right care home is the one where your loved one can still be themselves. Why not arrange a visit to see if Aigburth could be that place?”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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