Dementia Care Home

Foylebank Care Home | Agincare

Foyle Avenue, Derby, Derbyshire, DE21 6TZ

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff70 / 100

Staff warmth score

“Well Looked After”65%

of reviewers answered yes

Good to know

  • Registered beds35
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2023-12-23

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth70
  • Compassion & dignity70
  • Cleanliness65
  • Activities & engagement60
  • Food quality60
  • Healthcare65
  • Management & leadership70
  • Resident happiness65
Section 02

What inspectors found

Inspected 2023-12-23

  • Is this home safe?

    Not yet rated
    The inspection awarded a Good rating for safety. The published report does not include specific detail about staffing ratios, medicines management, falls monitoring, infection control, or agency use. A Good safety rating means inspectors were satisfied at the time of the visit, but the evidence behind that judgement is not available in the published text.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The inspection awarded a Good rating for effectiveness. The published report does not include specific evidence about care plan quality, GP access, dementia training, nutritional assessment, or how health changes are monitored. A Good rating indicates the inspector was satisfied across these areas, but no supporting detail is available.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The inspection awarded a Good rating for caring. No direct observations of staff interactions, no resident or family quotes, and no specific examples of dignity or compassion in practice are included in the published report text. The rating indicates the inspector was satisfied, but the basis for that judgement is not visible.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The inspection awarded a Good rating for responsiveness. The published report does not describe the activities programme, individual engagement for people with advanced dementia, or how the home responds to changing needs. A Good rating indicates the inspector was satisfied, but no supporting evidence is available in the published text.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The inspection awarded a Good rating for well-led. The home is operated by Agincare Homes (North) Limited and has a named nominated individual. The published report does not include detail about the registered manager's tenure, staff culture, governance processes, or how the home handles complaints and incidents. A Good rating indicates the inspector was satisfied at the time of the visit.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults of all ages with dementia, mental health conditions, physical disabilities and sensory impairments. Staff provide round-the-clock support tailored to each resident's specific needs. For residents with dementia who may wander, the team uses safety measures like pressure pads to monitor movement. Staff adapt their care approach as dementia progresses, working with the person's changing needs. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Foylebank Care Home was rated Good across all five inspection domains in July 2024, which is a positive baseline. However, the published report text contains very little specific detail, so scores reflect the rating itself rather than direct observations, quotes, or record evidence.

Homes in East Midlands typically score 68–82.
DCC Recommendation

Worth a visit

Foylebank Care Home, on Foyle Avenue in Derby, was rated Good across all five inspection domains at its assessment in July 2024, with the report published in November 2024. The home supports 35 people, including those living with dementia, mental health conditions, physical disabilities, and sensory impairment. A Good rating across every domain is a positive baseline and suggests the home was meeting expected standards at the time of inspection. The main uncertainty here is that the published report contains almost no specific detail: no direct observations, no resident or family quotes, and no record-level evidence. A Good rating tells you the inspector was satisfied, but it does not tell you what warmth looks like on a Tuesday afternoon, how night shifts are staffed, or whether your parent's dementia care would be genuinely personalised. Before deciding, visit in person and work through the checklist questions below, particularly around night staffing ratios, agency use, dementia training, and how the home supports one-to-one engagement for people who cannot join group activities.

The three questions to ask when you visit

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In Their Own Words

How Foylebank Care Home | Agincare describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Foylebank Care Home | Agincare says about itself

Round-the-clock support for complex needs across all ages

Foylebank Care Home – Your Trusted residential home

Foylebank Care Home in Derby supports people with complex physical and mental health needs, from working-age adults right through to centenarians. The home provides round-the-clock care for residents with dementia, sensory impairments, and physical disabilities. Staff work to identify practical solutions when challenges arise, adapting their approach to each person's changing needs.

Care & specialisms

Who they care for

    The home cares for adults of all ages with dementia, mental health conditions, physical disabilities and sensory impairments. Staff provide round-the-clock support tailored to each resident's specific needs.

    How they describe their dementia care

    For residents with dementia who may wander, the team uses safety measures like pressure pads to monitor movement. Staff adapt their care approach as dementia progresses, working with the person's changing needs.

    “If you're considering Foylebank for someone with complex care needs, visiting will give you the clearest picture of their approach.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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