Dementia Care Home

Grange Cottage Residential Home

6 Grange Road, Sutton, Surrey, SM2 6RS

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
68/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds33
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2022-11-29

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families have mentioned finding the staff attentive and responsive when they have questions or concerns. Several people have commented on how staff members take time to address residents' individual needs.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership35
  • Resident happiness55
Section 02

What inspectors found

Inspected 2022-11-29

  • Is this home safe?

    Good
    Safe was rated Good at the November 2022 inspection, an improvement from the previous Requires Improvement rating. The published summary does not include specific detail on staffing ratios, falls management, medicines handling, or infection control practices. A Good rating indicates that inspectors were broadly satisfied with safety arrangements, but the limited published text means specific evidence for families is not available here.
    Verified by inspector
  • Is the care effective?

    Good
    Effective was rated Good at the November 2022 inspection. This domain covers care planning, training, healthcare access, and food quality. The published text does not record specific findings on any of these areas, such as care plan examples, GP referral processes, dementia training content, or mealtime observations. A Good rating indicates inspectors were satisfied, but the detail behind that judgement is not available in the published summary.
    Verified by inspector
  • Is this home caring?

    Good
    Caring was rated Good at the November 2022 inspection. This domain covers staff warmth, dignity, respect, and whether your parent is treated as an individual. The published summary does not include inspector observations of staff interactions, resident or relative quotes, or examples of how dignity is maintained in practice. A Good rating means inspectors were satisfied, but without specific recorded evidence, the detail is not available here.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Responsive was rated Good at the November 2022 inspection. This domain covers how well the home tailors its approach to individual needs, including activities, meaningful engagement, and end-of-life planning. The published summary does not describe specific activities, one-to-one engagement practices, or how the home supports people with advanced dementia who cannot join group sessions. A Good rating indicates inspectors were satisfied overall.
    Verified by inspector
  • Is the home well-led?

    Requires improvement
    Well-led was rated Requires Improvement at the November 2022 inspection, the one domain that did not improve from the previous cycle. The home is run by Grange Cottage Limited, with two registered managers named on the record: Mr Sadaahnan Halkoree and Mrs Vijayantimala Halkoree. The published summary does not describe the specific reasons for the Requires Improvement rating in this domain, what concerns were identified, or what improvement actions were required. This is the most significant gap in the available evidence.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults both under and over 65, including those living with dementia. This mixed age range means the home has experience supporting residents with varying care needs. For residents with dementia, the home provides specialized support as part of their regular care services. The staff have experience caring for people at different stages of their dementia journey. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

68/ 100

DCC Family Score

Grange Cottage scores in the mid-range, reflecting a home that has made genuine progress from Requires Improvement to Good across four domains, but where the inspection text provides limited specific detail and management remains officially rated Requires Improvement.

Homes in London typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families have mentioned finding the staff attentive and responsive when they have questions or concerns. Several people have commented on how staff members take time to address residents' individual needs.

Lens 02

What inspectors have recorded

Staff are generally described as helpful and available when needed. However, the home has faced a serious safeguarding concern that was reported to local authorities, which prospective families should discuss directly with the home and review in current inspection reports.

Lens 03

How it sits against good practice

When considering Grange Cottage, it's worth arranging a visit to see how the home operates and to discuss any questions about their care approach.

DCC Recommendation

Worth a visit

Grange Cottage Residential Home, on Grange Road in Sutton, was rated Good overall at its inspection in November 2022, having previously been rated Requires Improvement. Inspectors assessed four domains, Safe, Effective, Caring, and Responsive, as Good, which represents a meaningful step forward for a 33-bed home that also supports people living with dementia. The main uncertainty for any family is the Well-led domain, which remains rated Requires Improvement. Leadership quality is one of the strongest predictors of whether a home maintains its standards over time, and this rating means you should look carefully at management when you visit. The published inspection summary is also very brief, providing ratings without specific observations, resident testimony, or detail on staffing, activities, or food. Before making a decision, ask to meet the registered manager in person, ask to see last week's actual staffing rota, and spend time in a communal area to observe how staff interact with the people who live there.

The three questions to ask when you visit

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In Their Own Words

How Grange Cottage Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Grange Cottage Residential Home says about itself

A small residential home providing personal care in Sutton

Dedicated residential home Support in Sutton

Grange Cottage Residential Home in Sutton offers residential care for adults, including those living with dementia. This smaller care home has been supporting local families for many years, with some residents staying for extended periods. The home provides care for both younger adults under 65 and older residents.

Care & specialisms

Who they care for

    The home cares for adults both under and over 65, including those living with dementia. This mixed age range means the home has experience supporting residents with varying care needs.

    How they describe their dementia care

    For residents with dementia, the home provides specialized support as part of their regular care services. The staff have experience caring for people at different stages of their dementia journey.

    “When considering Grange Cottage, it's worth arranging a visit to see how the home operates and to discuss any questions about their care approach.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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