Wessex Care – Milford Manor
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds30
- SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2021-04-10
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement60
- Food quality60
- Healthcare65
- Management & leadership70
- Resident happiness68
What inspectors found
Inspected 2021-04-10
Is this home safe?
Is the care effective?
The effective domain was rated Good at the March 2021 inspection. This domain covers training, care planning, access to healthcare, and whether people's nutritional needs are met. The published report does not include specific information about dementia training content, how often care plans are reviewed, or how the home works with GPs and community health teams. The 2023 monitoring review found no evidence to change this rating.Is this home caring?
The caring domain was rated Good at the March 2021 inspection. Inspectors assess this domain by observing staff interactions, speaking with residents and relatives, and reviewing whether dignity and privacy are protected. The published report does not include specific quotes from residents or relatives recorded during the inspection, and no inspector observations about staff warmth or communication style were published. The monitoring review in July 2023 found no evidence to change the rating.Is the home responsive?
The responsive domain was rated Good at the March 2021 inspection. This domain covers whether care is tailored to individuals, whether activities are varied and meaningful, and how the home responds to complaints and end-of-life needs. The published report does not include descriptions of specific activities, information about one-to-one engagement, or detail about how individual preferences are incorporated into daily routines. The 2023 monitoring review found no reason to change the rating.Is the home well-led?
The well-led domain was rated Good at the March 2021 inspection. Named registered managers are recorded: Mrs Pauline Margaret Airey and Miss Jeanette Eriksson, alongside a nominated individual, Mr Matthew Airey. The home is operated by Wessex Care Limited. The published report does not include specific observations about management visibility, staff culture, governance processes, or how the home uses feedback to drive improvement. The 2023 monitoring review found no evidence to prompt reassessment.
Source: CQC inspection report →
What the evidence base says
The team here supports residents with sensory impairments, dementia, mental health conditions and physical disabilities. They're set up to care for people over 65 who need specialist support. Milford Manor provides dementia care as part of their specialist services, supporting residents who need this alongside care for sensory impairments or physical disabilities. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Milford Manor Care Home received a Good rating across all five inspection domains in March 2021, confirmed as still accurate by a monitoring review in July 2023. The score reflects solid across-the-board ratings, tempered by the limited published detail available to verify specific practices for your parent.
Homes in South West typically score 68–82.Worth a visit
Milford Manor Care Home, at Milford Manor Gardens in Salisbury, was rated Good across all five inspection domains following an assessment carried out in March 2021. A monitoring review in July 2023 found no evidence to change that rating, meaning it remains officially Good at the time of writing. The home specialises in dementia, mental health conditions, physical disabilities, and sensory impairment, and is run by Wessex Care Limited with named registered managers in post. The main uncertainty here is that the published report provides limited specific detail about day-to-day life at Milford Manor. A Good rating is a genuine positive signal, but it was awarded more than four years ago, and the 2023 review was a desk-based exercise rather than a fresh inspection. When you visit, ask to see last week's actual staffing rota (not a template), find out how many permanent staff are on the dementia unit overnight, and ask when the home was last physically inspected. These questions will help you build a more current picture than the published findings can offer.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Wessex Care – Milford Manor measures up against the other homes you’re considering. Free account.
In Their Own Words
How Wessex Care – Milford Manor describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist care for complex needs in Salisbury
Milford Manor Care Home – Your Trusted residential home
When you're looking for specialist support with dementia, sensory impairments or mental health conditions, Milford Manor Care Home in Salisbury offers dedicated care for older adults. This care home welcomes residents aged 65 and over who need help with physical disabilities alongside other complex care needs.
Who they care for
The team here supports residents with sensory impairments, dementia, mental health conditions and physical disabilities. They're set up to care for people over 65 who need specialist support.
Milford Manor provides dementia care as part of their specialist services, supporting residents who need this alongside care for sensory impairments or physical disabilities.
“If you'd like to learn more about their specialist care approach, visiting Milford Manor could help you understand if it's the right fit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Milford Manor Care Home received a Good rating across all five inspection domains in March 2021, confirmed as still accurate by a monitoring review in July 2023. The score reflects solid across-the-board ratings, tempered by the limited published detail available to verify specific practices for your parent.
Homes in South West typically score 68–82.Worth a visit
Milford Manor Care Home, at Milford Manor Gardens in Salisbury, was rated Good across all five inspection domains following an assessment carried out in March 2021. A monitoring review in July 2023 found no evidence to change that rating, meaning it remains officially Good at the time of writing. The home specialises in dementia, mental health conditions, physical disabilities, and sensory impairment, and is run by Wessex Care Limited with named registered managers in post. The main uncertainty here is that the published report provides limited specific detail about day-to-day life at Milford Manor. A Good rating is a genuine positive signal, but it was awarded more than four years ago, and the 2023 review was a desk-based exercise rather than a fresh inspection. When you visit, ask to see last week's actual staffing rota (not a template), find out how many permanent staff are on the dementia unit overnight, and ask when the home was last physically inspected. These questions will help you build a more current picture than the published findings can offer.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Wessex Care – Milford Manor measures up against the other homes you’re considering. Free account.
In Their Own Words
How Wessex Care – Milford Manor describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist care for complex needs in Salisbury
Milford Manor Care Home – Your Trusted residential home
When you're looking for specialist support with dementia, sensory impairments or mental health conditions, Milford Manor Care Home in Salisbury offers dedicated care for older adults. This care home welcomes residents aged 65 and over who need help with physical disabilities alongside other complex care needs.
Who they care for
The team here supports residents with sensory impairments, dementia, mental health conditions and physical disabilities. They're set up to care for people over 65 who need specialist support.
Milford Manor provides dementia care as part of their specialist services, supporting residents who need this alongside care for sensory impairments or physical disabilities.
“If you'd like to learn more about their specialist care approach, visiting Milford Manor could help you understand if it's the right fit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
