Dementia Care Home

Mount Pleasant Care Home

26 Mount Pleasant Road, Newton Abbot, Devon, TQ12 1AS

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds14
  • SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2019-03-21

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors have noticed that residents seem content and well cared for. Staff are described as helpful and engaged with the people they support.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-03-21

  • Is this home safe?

    Good
    Mount Pleasant Care Home is rated Good for Safety. This domain covers staffing levels, medicines management, infection control, and how risks to residents are identified and managed. The home improved from Requires Improvement to Good, which suggests meaningful progress in this area. No specific inspector observations, staffing numbers, or examples from the published text are available to detail exactly what changed or what safe practice looks like day to day.
    Verified by inspector
  • Is the care effective?

    Good
    Mount Pleasant Care Home is rated Good for Effective. This domain covers training, care planning, access to healthcare, nutrition, and how well the home meets the assessed needs of each resident. The home lists dementia as a specialism alongside mental health conditions, physical disabilities, and sensory impairment. No specific detail about training content, care plan quality, GP access arrangements, or food provision is recorded in the published inspection text.
    Verified by inspector
  • Is this home caring?

    Good
    Mount Pleasant Care Home is rated Good for Caring. This domain reflects how inspectors assessed staff warmth, dignity, respect, and independence for residents. A Good rating here means inspectors were satisfied with what they observed and heard. However, the published text contains no specific observations, no quotes from residents or relatives, and no examples of caring interactions recorded during the inspection visit.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Mount Pleasant Care Home is rated Good for Responsive. This domain covers whether the home meets individual needs, provides meaningful activities, handles complaints appropriately, and plans for end of life. The home supports a range of needs including dementia, mental health conditions, physical disabilities, and sensory impairment across 14 beds. No specific detail about the activity programme, individual engagement, complaint handling, or end-of-life planning is recorded in the published inspection text.
    Verified by inspector
  • Is the home well-led?

    Good
    Mount Pleasant Care Home is rated Good for Well-led, having previously been rated Requires Improvement. This domain covers the quality of leadership, governance, staff culture, and how the home monitors and improves its own performance. The home is operated by Davack Limited with two named nominated individuals. No specific detail about the registered manager's tenure, management visibility, staff culture, or governance systems is available in the published inspection text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Mount Pleasant has experience caring for people with sensory impairments and physical disabilities. They also support residents living with dementia and mental health conditions. For residents with dementia, the home provides specialized support tailored to individual needs. Staff work to create a comfortable environment where people with memory challenges can feel secure. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Mount Pleasant Care Home holds a Good rating across all five inspection domains, which is a positive sign, particularly given it improved from Requires Improvement. However, the published inspection text contains very little specific detail, so many scores reflect the rating rather than observed evidence.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors have noticed that residents seem content and well cared for. Staff are described as helpful and engaged with the people they support.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

If you're considering care options in the Newton Abbot area, visiting Mount Pleasant could help you understand how they support residents with complex needs.

DCC Recommendation

Worth a visit

Mount Pleasant Care Home, at 26 Mount Pleasant Road in Newton Abbot, was rated Good across all five inspection domains at its last published inspection in March 2021. This is a notable improvement on a previous Requires Improvement rating, and the Good rating was confirmed as still current following a monitoring review in July 2023. The home is a small residential setting with 14 beds, supporting adults over 65 with dementia, mental health conditions, physical disabilities, and sensory impairment. The main limitation here is that the published inspection text contains very little specific detail about what inspectors actually observed. There are no recorded quotes from residents, relatives, or staff, and no specific examples of care practice. That means a Good rating tells you the home met the standard, but it does not tell you much about what daily life looks and feels like for your parent. Before you make a decision, visit in person, ask to see the staffing rota from the past two weeks, ask how activities are adapted for people with advanced dementia, and speak directly to the registered manager about how the home has continued to improve since the 2021 inspection.

The three questions to ask when you visit

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In Their Own Words

How Mount Pleasant Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Mount Pleasant Care Home says about itself

Caring staff support residents with complex needs in Newton Abbot

Mount Pleasant Care Home – Expert Care in Newton Abbot

When families are looking for specialist care in Newton Abbot, Mount Pleasant Care Home offers support for people with dementia, sensory impairments and mental health conditions. The home provides care for adults over 65 who may also be living with physical disabilities. Located in the South West, this care home focuses on meeting the varied needs of its residents.

Care & specialisms

Who they care for

    The team at Mount Pleasant has experience caring for people with sensory impairments and physical disabilities. They also support residents living with dementia and mental health conditions.

    How they describe their dementia care

    For residents with dementia, the home provides specialized support tailored to individual needs. Staff work to create a comfortable environment where people with memory challenges can feel secure.

    “If you're considering care options in the Newton Abbot area, visiting Mount Pleasant could help you understand how they support residents with complex needs.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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