Dementia Care Home

Royal Manor Nursing Home

346 Uttoxeter New Road, Derby, Derbyshire, DE22 3HS

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds30
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2023-07-22

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe how staff focus on keeping residents comfortable and content throughout their stay. The care team's consistent attentiveness helps create a stable environment where people feel looked after.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality60
  • Healthcare70
  • Management & leadership74
  • Resident happiness68
Section 02

What inspectors found

Inspected 2023-07-22

  • Is this home safe?

    Not yet rated
    The home was rated Good for safety at its May 2024 inspection. Beyond the headline rating, the published findings do not include specific detail about staffing numbers, how medicines are managed, how falls are recorded and reviewed, or what infection control measures are in place. The home is registered to provide nursing care and to treat disease, disorder, or injury, which means clinical oversight should be available around the clock. The previous Requires Improvement rating will have included safety concerns, and the move to Good suggests these have been addressed, though the specifics are not set out in the published text.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The home was rated Good for effectiveness at its May 2024 inspection. The home is listed as providing nursing care and treatment of disease, disorder, or injury, indicating that clinical skills are available on site. Beyond the headline rating, the published inspection text does not describe how care plans are written or reviewed, how frequently residents see a GP, what dementia training staff have received, or how food and nutrition are managed. The previous Requires Improvement rating will have covered effectiveness, and the improvement to Good suggests the home has made progress in this area.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The home was rated Good for caring at its May 2024 inspection. This domain covers staff warmth, dignity, respect, and whether residents are supported to maintain their independence. The published findings do not include specific observations about how staff interact with residents, whether residents are addressed by their preferred names, or how privacy is protected during personal care. Staff warmth is the single biggest driver of positive family reviews in our data (57.3%), and compassion and dignity account for 55.2%, making this the domain where families most want specific evidence.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The home was rated Good for responsiveness at its May 2024 inspection. This domain covers whether the home tailors care to individual needs, offers meaningful activities, and plans appropriately for end of life. The published findings do not describe the activities programme, whether one-to-one engagement is available for residents who cannot join groups, how individual preferences are recorded and acted on, or whether advance care plans are in place. The home's mix of specialisms, covering dementia, mental health conditions, and physical disabilities, means individual needs will vary significantly across the 30 beds.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The home was rated Good for well-led at its May 2024 inspection. Mrs Rhodora Gabriana Mina is the registered manager and Mr Suresh Sudera is the nominated individual, providing a named leadership structure. The improvement from Requires Improvement to Good across all domains suggests that the current leadership has been effective in driving change. The published findings do not describe how long the registered manager has been in post, how the home handles complaints, whether staff feel able to raise concerns, or how governance and quality monitoring are carried out day to day.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides nursing care for adults of all ages, including those with sensory impairments, physical disabilities, and mental health conditions. They also support people living with dementia. Royal Manor's dementia care forms part of their broader nursing provision, supporting residents with varying cognitive needs alongside their physical health requirements. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Royal Manor Nursing Home scored 72 out of 100, reflecting a solid Good rating across all five inspection domains and a meaningful improvement from its previous Requires Improvement rating. The score is held back by limited specific detail in the published findings, meaning several important areas for families cannot be independently verified from the inspection text alone.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe how staff focus on keeping residents comfortable and content throughout their stay. The care team's consistent attentiveness helps create a stable environment where people feel looked after.

Lens 02

What inspectors have recorded

The nursing and care teams show genuine commitment to resident wellbeing, with families noting how staff maintain care quality regardless of management changes. Some families have raised concerns about communication practices that deserve careful consideration when choosing care.

Lens 03

How it sits against good practice

Understanding what a home can genuinely provide for your loved one's specific needs takes careful conversation and perhaps a visit to see their approach firsthand.

DCC Recommendation

Worth a visit

Royal Manor Nursing Home, at 346 Uttoxeter New Road in Derby, was rated Good across all five inspection domains at its most recent assessment in May 2024, with the report published in July 2024. This is a meaningful step forward: the home had previously been rated Requires Improvement, and achieving Good across every domain indicates that the leadership team has addressed the concerns that were raised. The home is a 30-bed nursing home caring for people over and under 65, including people living with dementia, people with mental health conditions, and people with physical disabilities and sensory impairments. The main difficulty for families researching this home is that the published inspection findings contain very limited specific detail. Almost all 21 items on the DCC evidence checklist could not be verified from the inspection text, including staffing levels, dementia-specific practice, food quality, activities, and how the home communicates with families. A Good rating is genuinely reassuring, but it is not a substitute for a thorough visit. When you go, ask to see last week's actual staffing rota (not a template), ask how many permanent staff work the night shift, and spend time observing how staff speak to residents in corridors and communal areas. The improvement from Requires Improvement is a positive signal; the gaps in published detail mean you will need to do some of the verification yourself.

The three questions to ask when you visit

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In Their Own Words

How Royal Manor Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Royal Manor Nursing Home says about itself

Consistent nursing care supports residents through complex health journeys

Royal Manor Nursing Home – Expert Care in Derby

When health needs become complex, finding the right support matters deeply. Royal Manor Nursing Home in Derby provides nursing care for people with various conditions, from physical disabilities to mental health needs. The home maintains steady care standards that families have come to rely on, even as leadership has changed over the years.

Care & specialisms

Who they care for

    The home provides nursing care for adults of all ages, including those with sensory impairments, physical disabilities, and mental health conditions. They also support people living with dementia.

    How they describe their dementia care

    Royal Manor's dementia care forms part of their broader nursing provision, supporting residents with varying cognitive needs alongside their physical health requirements.

    “Understanding what a home can genuinely provide for your loved one's specific needs takes careful conversation and perhaps a visit to see their approach firsthand.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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