Silver Oaks Residential Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds19
- SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
- Last inspected2018-06-22
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about how staff here remember the details — not just medical needs, but the stories and preferences that make each person who they are. Several people describe finally being able to sleep properly again, knowing their loved one is genuinely cared for rather than just looked after.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare68
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2018-06-22
Is this home safe?
Is the care effective?
Silver Oaks was rated Good for effectiveness at its April 2018 inspection. No specific detail about care plan quality, GP access, dementia training content, medication management, or nutritional assessment appears in the published report. The Good rating indicates inspectors were satisfied with the home's effectiveness overall, but no supporting evidence is available to confirm what they found.Is this home caring?
Silver Oaks was rated Good for caring at its April 2018 inspection. No specific inspector observations about staff warmth, resident dignity, preferred names, or unhurried interactions appear in the published report. No resident or relative quotes are recorded. The Good rating suggests inspectors were satisfied, but there is no narrative evidence to draw on.Is the home responsive?
Silver Oaks was rated Good for responsiveness at its April 2018 inspection. No specific detail about the activity programme, individual engagement, end-of-life planning, or complaint handling appears in the published report. The Good rating indicates inspectors were satisfied overall, but no supporting evidence is available.Is the home well-led?
Silver Oaks was rated Good for leadership at its April 2018 inspection. Mrs Johnann Lewis-Mather is named as the registered manager and Mr Mark Alexander Booth as the nominated individual. No specific detail about the manager's visibility, staff culture, governance processes, or quality monitoring appears in the published report. The Good rating indicates inspectors were satisfied with leadership at the time of the visit.
Source: CQC inspection report →
What the evidence base says
The home cares for people over 65 with physical disabilities and those living with dementia. Their approach focuses on maintaining individual routines and choices throughout each person's care journey. For residents with dementia, the team works to preserve familiar patterns and personal preferences, letting people maintain their own rhythms rather than imposing rigid schedules. This flexibility can help reduce anxiety and confusion during difficult transitions. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Silver Oaks received a Good rating across all five inspection domains in April 2018, which is a positive baseline. However, the published report contains very little specific detail, so scores reflect confirmed ratings rather than rich evidence, and several important questions remain open for families to explore directly.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families talk about how staff here remember the details — not just medical needs, but the stories and preferences that make each person who they are. Several people describe finally being able to sleep properly again, knowing their loved one is genuinely cared for rather than just looked after.
What inspectors have recorded
Most families describe staff who take time to understand each resident's specific needs, with documented success in preventing pressure sores even for those who are bed-bound. However, one family reported concerns about their loved one's care standards and staff attitudes, suggesting experiences can differ.
How it sits against good practice
While most families describe finding genuine reassurance here, the mixed experiences mean visiting and forming your own impression becomes especially important.
Worth a visit
Silver Oaks Residential Care Home, on Silver Street in Coalville, was rated Good across all five inspection domains at its most recent inspection in April 2018. The home is registered to support adults over 65, people living with dementia, and people with physical disabilities, and it has 19 beds. A registered manager was named in post at the time of inspection, which is a positive indicator of accountability. The main limitation for families using this report is that the published inspection text is extremely brief. Almost no specific findings, inspector observations, resident quotes, or staff testimony appear in the available material. The Good rating is real and meaningful, but it tells you the broad picture, not the detail your parent's situation requires. This inspection also took place in 2018, which means the findings are now several years old and the home may have changed significantly since then. Before making any decision, visit in person, ask to see the current staffing rota including night shifts, request a copy of a sample care plan, and ask the manager directly about staff turnover and dementia training in the past 12 months.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Silver Oaks Residential Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Silver Oaks Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where daily choices and personal routines still matter in Coalville
Compassionate Care in Coalville at Silver Oaks Residential Care Home
For families wrestling with care decisions, Silver Oaks Residential Care Home in Coalville offers something increasingly rare — a place where getting up when you want and wearing what makes you comfortable remains part of everyday life. This East Midlands home has built its approach around preserving the small freedoms that make each day feel normal, though families should know that experiences here have varied.
Who they care for
The home cares for people over 65 with physical disabilities and those living with dementia. Their approach focuses on maintaining individual routines and choices throughout each person's care journey.
For residents with dementia, the team works to preserve familiar patterns and personal preferences, letting people maintain their own rhythms rather than imposing rigid schedules. This flexibility can help reduce anxiety and confusion during difficult transitions.
“While most families describe finding genuine reassurance here, the mixed experiences mean visiting and forming your own impression becomes especially important.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Silver Oaks received a Good rating across all five inspection domains in April 2018, which is a positive baseline. However, the published report contains very little specific detail, so scores reflect confirmed ratings rather than rich evidence, and several important questions remain open for families to explore directly.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families talk about how staff here remember the details — not just medical needs, but the stories and preferences that make each person who they are. Several people describe finally being able to sleep properly again, knowing their loved one is genuinely cared for rather than just looked after.
What inspectors have recorded
Most families describe staff who take time to understand each resident's specific needs, with documented success in preventing pressure sores even for those who are bed-bound. However, one family reported concerns about their loved one's care standards and staff attitudes, suggesting experiences can differ.
How it sits against good practice
While most families describe finding genuine reassurance here, the mixed experiences mean visiting and forming your own impression becomes especially important.
Worth a visit
Silver Oaks Residential Care Home, on Silver Street in Coalville, was rated Good across all five inspection domains at its most recent inspection in April 2018. The home is registered to support adults over 65, people living with dementia, and people with physical disabilities, and it has 19 beds. A registered manager was named in post at the time of inspection, which is a positive indicator of accountability. The main limitation for families using this report is that the published inspection text is extremely brief. Almost no specific findings, inspector observations, resident quotes, or staff testimony appear in the available material. The Good rating is real and meaningful, but it tells you the broad picture, not the detail your parent's situation requires. This inspection also took place in 2018, which means the findings are now several years old and the home may have changed significantly since then. Before making any decision, visit in person, ask to see the current staffing rota including night shifts, request a copy of a sample care plan, and ask the manager directly about staff turnover and dementia training in the past 12 months.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Silver Oaks Residential Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Silver Oaks Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where daily choices and personal routines still matter in Coalville
Compassionate Care in Coalville at Silver Oaks Residential Care Home
For families wrestling with care decisions, Silver Oaks Residential Care Home in Coalville offers something increasingly rare — a place where getting up when you want and wearing what makes you comfortable remains part of everyday life. This East Midlands home has built its approach around preserving the small freedoms that make each day feel normal, though families should know that experiences here have varied.
Who they care for
The home cares for people over 65 with physical disabilities and those living with dementia. Their approach focuses on maintaining individual routines and choices throughout each person's care journey.
For residents with dementia, the team works to preserve familiar patterns and personal preferences, letting people maintain their own rhythms rather than imposing rigid schedules. This flexibility can help reduce anxiety and confusion during difficult transitions.
Management & ethos
Most families describe staff who take time to understand each resident's specific needs, with documented success in preventing pressure sores even for those who are bed-bound. However, one family reported concerns about their loved one's care standards and staff attitudes, suggesting experiences can differ.
The home & environment
The kitchen prepares everything fresh, with residents able to request their favourites rather than simply accepting what's served. The original building features and garden spaces give people pleasant spots to spend their time, whether that's watching the seasons change or just enjoying a quiet moment outdoors.
“While most families describe finding genuine reassurance here, the mixed experiences mean visiting and forming your own impression becomes especially important.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
