Dementia Care Home

St Bernadettes

25-27 Trinity Road, Scarborough, Yorkshire, YO11 2TD

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds27
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
  • Last inspected2019-09-03

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The atmosphere catches visitors straight away. It's the calm that people notice first, followed by how patient and kind the staff are with residents. Families describe a place where their relatives are treated with genuine respect.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness68
  • Activities & engagement55
  • Food quality55
  • Healthcare68
  • Management & leadership70
  • Resident happiness68
Section 02

What inspectors found

Inspected 2019-09-03

  • Is this home safe?

    Good
    The home received a Good rating for safety at its January 2021 inspection. The published report does not include specific detail about staffing ratios, incident management, medicines administration, or infection control practices. A review in July 2023 found no evidence requiring the rating to be changed. The home was previously rated Requires Improvement, so the improvement to Good in safety is worth noting, though the evidence behind it is not fully described in the published summary.
    Verified by inspector
  • Is the care effective?

    Good
    St Bernadettes Nursing Home was rated Good for effectiveness at its January 2021 inspection. The published report does not provide specific detail about care plan quality, GP access, medicines management, dementia training, or food provision. The home is registered to provide nursing care as well as personal care, which means clinical oversight should be built into its staffing model. No specific evidence about training content or care plan review processes is available from the published summary.
    Verified by inspector
  • Is this home caring?

    Good
    The home was rated Good for caring at its January 2021 inspection. The published summary does not include specific inspector observations about staff interactions, dignity practices, or resident wellbeing. No resident or relative quotes are recorded in the available text. The Good rating indicates inspectors were satisfied with the standard of caring practice they observed, but the detail behind that judgement is not available in the published report.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    St Bernadettes Nursing Home was rated Good for responsiveness at its January 2021 inspection. The published report does not include specific detail about the activities programme, how the home meets individual preferences, or how complaints are handled. The home supports a range of needs including dementia and physical disabilities, which requires a responsive approach to individual care. No detail about one-to-one engagement or how the home supports people who cannot join group activities is available from the published summary.
    Verified by inspector
  • Is the home well-led?

    Good
    The home was rated Good for leadership at its January 2021 inspection and a named registered manager and nominated individual are recorded. A July 2023 monitoring review found no evidence requiring a change to the rating. The home improved from Requires Improvement to Good under the current leadership structure, which is a positive indicator. The published report does not include specific detail about management visibility, staff culture, or governance systems.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    St Bernadettes provides nursing care for people with dementia and physical disabilities. They support both younger adults under 65 and older residents. For residents with dementia, the small size of the home helps create that calmer environment families value. The patient, respectful approach from staff matters when someone's struggling to make sense of their world. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

St Bernadettes Nursing Home holds a Good rating across all five inspection domains, which is a meaningful improvement from its previous Requires Improvement rating. However, the published inspection report contains limited specific detail, so several scores reflect that general Good standard rather than strong specific evidence.

Homes in Yorkshire & Humberside typically score 68–82.

The three-lens summary

Lens 01

What families tell us

The atmosphere catches visitors straight away. It's the calm that people notice first, followed by how patient and kind the staff are with residents. Families describe a place where their relatives are treated with genuine respect.

Lens 02

What inspectors have recorded

The new management team has clearly made their mark. Families who've watched the changes say there's been a real shift in how the home runs — better standards, better atmosphere. Staff seem to have responded well to the new leadership.

Lens 03

How it sits against good practice

Sometimes a change in management really does change a place. At St Bernadettes, families are seeing the difference.

DCC Recommendation

Worth a visit

St Bernadettes Nursing Home on Trinity Road in Scarborough was rated Good across all five inspection domains at its last full inspection in January 2021. That rating was reviewed in July 2023 and confirmed without reassessment. Importantly, this represents a genuine improvement: the home previously held a Requires Improvement rating, and achieving Good across every domain is a meaningful step forward. The home is registered for 27 beds and supports people living with dementia, physical disabilities, and a range of nursing needs. The honest limitation here is that the published inspection report contains very little specific detail about what inspectors actually saw, heard from residents, or reviewed in records. That makes it genuinely difficult to give you a confident picture of daily life for your parent. The score of 72 reflects the Good rating and the positive trend, not strong direct evidence about things like staff warmth, food quality, or activities. Before you decide, ask the manager to walk you through the dementia unit during a visit, ask to see the staffing rota for a recent week (including nights), and speak directly with a family member whose parent already lives there.

The three questions to ask when you visit

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In Their Own Words

How St Bernadettes describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What St Bernadettes says about itself

Small nursing home where new leadership brings fresh energy

St Bernadettes Nursing Home – Your Trusted nursing home

Something shifted at St Bernadettes Nursing Home in Scarborough when new management arrived. Families visiting this small nursing home talk about walking into a different place — calmer, cleaner, more focused on what matters. The team here looks after people with dementia, physical disabilities, and both younger and older adults who need nursing care.

Care & specialisms

Who they care for

    St Bernadettes provides nursing care for people with dementia and physical disabilities. They support both younger adults under 65 and older residents.

    How they describe their dementia care

    For residents with dementia, the small size of the home helps create that calmer environment families value. The patient, respectful approach from staff matters when someone's struggling to make sense of their world.

    “Sometimes a change in management really does change a place. At St Bernadettes, families are seeing the difference.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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