Dementia Care Home

Tree Tops Nursing Home

12 Ryndleside, Scarborough, Yorkshire, YO12 6AD

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
66/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff65 / 100

Staff warmth score

“Well Looked After”63%

of reviewers answered yes

Good to know

  • Registered beds24
  • SpecialismsDementia, Mental health conditions
  • Last inspected2022-02-04

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families visiting Treetops often mention how approachable and personable the nursing team are. There's a calm atmosphere throughout the home that helps put both residents and visitors at ease.

The eight family priority themes

  • Staff warmth65
  • Compassion & dignity65
  • Cleanliness65
  • Activities & engagement60
  • Food quality60
  • Healthcare63
  • Management & leadership63
  • Resident happiness63
Section 02

What inspectors found

Inspected 2022-02-04

  • Is this home safe?

    Good
    The home received a Good rating for safety at its February 2022 inspection. For a 24-bed nursing home specialising in dementia and mental health, a Good Safe rating generally means the inspector was satisfied that staffing levels, medicines management, infection control, and safeguarding arrangements were adequate at the time. No specific concerns or requirement for improvement were recorded in this domain. However, the full inspection text was not available, so the specific evidence behind this rating — including staffing numbers, falls data, or medicines audit findings — could not be reviewed. The inspection took place over three years ago.
    Verified by inspector
  • Is the care effective?

    Good
    The home received a Good rating for effectiveness at its February 2022 inspection. For a dementia and mental health nursing home, this domain covers care planning, staff training, access to healthcare professionals, and nutritional care. A Good rating indicates the inspector judged these areas to be adequate, but without the full inspection text, it is not possible to confirm whether dementia-specific training was robustly evidenced, how frequently care plans were reviewed, or whether families were actively involved in care planning. The inspection is now over three years old.
    Verified by inspector
  • Is this home caring?

    Good
    The home received a Good rating for caring at its February 2022 inspection. This domain focuses on whether staff treat your parent with kindness, dignity, and respect — including how they communicate, whether they use preferred names, whether personal care is conducted with privacy, and whether independence is supported. A Good rating indicates the inspector was satisfied in these areas, but without the full text, no direct observations, resident quotes, or specific examples of staff behaviour are available to share with you. The inspection took place over three years ago.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home received a Good rating for responsiveness at its February 2022 inspection. This domain covers whether activities are meaningful and varied, whether individual preferences are catered for, how complaints are handled, and whether end-of-life care is planned. For a dementia and mental health nursing home, this also includes whether engagement is available for people who cannot participate in group activities. Without the full inspection text, no specific activities, individual examples, or complaint handling evidence could be reviewed. The inspection is now over three years old.
    Verified by inspector
  • Is the home well-led?

    Good
    The home received a Good rating for well-led at its February 2022 inspection. This domain assesses whether the registered manager is visible and capable, whether staff are supported and able to speak up, whether the home has effective governance and quality monitoring systems, and whether it learns from complaints and incidents. A Good rating indicates the inspector was broadly satisfied, but without the full inspection text, no specific evidence of management quality, culture, or governance systems could be reviewed. Given the inspection was over three years ago, leadership continuity is a particularly important question to explore directly.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home specialises in dementia care and supporting people with mental health conditions. Their nursing team has experience working with complex needs, providing round-the-clock professional care. For residents living with dementia, Treetops provides specialist nursing care tailored to individual needs. The team understands how to support people through the different stages of dementia, working closely with families to maintain quality of life. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

66/ 100

DCC Family Score

This home holds a Good rating across all five domains, which is a positive baseline — but because the full inspection text was not available, no specific observations, quotes, or direct evidence could be verified, so scores reflect the rating level rather than confirmed detail.

Homes in Yorkshire & Humberside typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families visiting Treetops often mention how approachable and personable the nursing team are. There's a calm atmosphere throughout the home that helps put both residents and visitors at ease.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

If you'd like to get a feel for Treetops yourself, arranging a visit can help you see if it might be the right place for your loved one.

DCC Recommendation

Worth a visit

The home at 12 Ryndleside, Scarborough was rated Good across all five inspection domains — Safe, Effective, Caring, Responsive, and Well-led — at its most recent inspection in February 2022. It is a relatively small nursing home with 24 beds, registered to support people living with dementia and mental health conditions. A clean sweep of Good ratings is a meaningful baseline: it tells you the inspection team did not find significant failings in safety, staffing, care quality, or leadership at that point in time. The key limitation here is that the full inspection report text was not available, which means none of the specific observations, resident or family quotes, or detailed evidence that would normally sit behind those ratings could be reviewed. The inspection also took place in early 2022, meaning the findings are now over three years old — a significant gap in a sector where staffing and leadership can change quickly. On your visit, pay particular attention to night staffing levels, how staff interact with your parent in unscripted moments such as in corridors or at mealtimes, and whether the environment has been adapted for people living with dementia. Ask the manager directly how long they have been in post and whether the staff team has been stable.

The three questions to ask when you visit

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In Their Own Words

How Tree Tops Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Tree Tops Nursing Home says about itself

Finding calm and connection in coastal Scarborough

Compassionate Care in Scarborough at Treetops Nursing Home

When you're looking for specialist nursing care, the atmosphere matters as much as the medical expertise. Treetops Nursing Home in Scarborough brings together professional nursing support with a genuinely welcoming environment. Set in this popular Yorkshire coastal town, the home provides care for people living with dementia and mental health conditions.

Care & specialisms

Who they care for

    The home specialises in dementia care and supporting people with mental health conditions. Their nursing team has experience working with complex needs, providing round-the-clock professional care.

    How they describe their dementia care

    For residents living with dementia, Treetops provides specialist nursing care tailored to individual needs. The team understands how to support people through the different stages of dementia, working closely with families to maintain quality of life.

    “If you'd like to get a feel for Treetops yourself, arranging a visit can help you see if it might be the right place for your loved one.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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