Dementia Care Home

Abberdale House

165, 167, 169 Hinckley Road, Leicester, Leicestershire, LE3 0TF

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
68/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds25
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
  • Last inspected2019-09-25

Save Abberdale House to your shortlist

Keep a running list, add visit notes, and compare homes side-by-side. Free account — it takes a minute.

The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

People describe a real sense of dedication from the staff here. Families mention how hard the team works to keep residents comfortable and engaged throughout the day. There's regular entertainment and activities to help everyone stay connected.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-09-25

  • Is this home safe?

    Good
    The home was rated Good for safety at its last full inspection in September 2019. No specific findings about medicines management, falls recording, safeguarding processes, or infection control are available in the published report extract. The July 2023 monitoring review found no evidence of concerns requiring reassessment, but this was not an on-site inspection. The home cares for people with dementia, mental health conditions, and physical disabilities, all of which require specific safety considerations. No detail is available about night staffing arrangements or agency staff use.
    Verified by inspector
  • Is the care effective?

    Good
    The home was rated Good for effectiveness at its last full inspection in September 2019. No specific findings are available about care plan quality, GP access, dementia training content, or food provision. The home lists dementia as a specialism, which implies an expectation of tailored, evidence-informed practice, but the published findings do not describe what this looks like in practice. The July 2023 monitoring review did not add any new substantive detail on effectiveness.
    Verified by inspector
  • Is this home caring?

    Good
    The home was rated Good for caring at its last full inspection in September 2019. No specific inspector observations about staff interactions, use of preferred names, response to distress, or pace of care are available in the published findings. No resident or relative testimony is reproduced in the available report extract. The monitoring review of July 2023 added no new evidence on the quality of day-to-day caring interactions.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for responsiveness at its last full inspection in September 2019. No specific findings are available about the activities programme, one-to-one engagement, how individual preferences are recorded and acted on, or end-of-life care planning. The home's registration covers dementia, mental health conditions, and physical disabilities, all of which require individually tailored rather than generic activity provision. No detail on any of this is available in the published report extract.
    Verified by inspector
  • Is the home well-led?

    Good
    The home was rated Good for leadership at its last full inspection in September 2019. Two registered managers are named on the current registration: Ms Wendy Tams and Mr Kishen Sachdev, who is also the nominated individual and the organisation's director. No inspection evidence is available about management visibility, staff culture, learning from incidents, or how the leadership team responds to concerns. The July 2023 monitoring review confirmed no evidence of concerns but was a desk-based exercise only.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults both under and over 65 with a range of needs including dementia, mental health conditions and physical disabilities. Families particularly note the patient, understanding approach to dementia care here. The staff team shows real experience in supporting residents as their cognitive needs change. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

68/ 100

DCC Family Score

Abberdale House holds a Good rating across all five inspection domains, which is a solid baseline. However, the most recent full inspection was carried out in September 2019, meaning the detailed evidence behind each score is now over five years old and should be treated with caution.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

People describe a real sense of dedication from the staff here. Families mention how hard the team works to keep residents comfortable and engaged throughout the day. There's regular entertainment and activities to help everyone stay connected.

Lens 02

What inspectors have recorded

What comes through in family feedback is how attentive staff are to individual needs. The team shows particular skill in supporting residents with dementia and Alzheimer's, taking time to deliver care with genuine compassion.

Lens 03

How it sits against good practice

Sometimes the right choice becomes clearer when you see a place for yourself and meet the people who work there.

DCC Recommendation

Worth a visit

Abberdale House, on Hinckley Road in Leicester, was rated Good across all five inspection domains at its last full inspection in September 2019. A regulatory monitoring review in July 2023 found no evidence requiring a change to that rating. The home is registered to care for up to 25 people, including adults with dementia, mental health conditions, and physical disabilities, across a residential setting spanning three adjoining properties. The honest picture is that the published inspection report contains very little specific detail about day-to-day life in the home. The last full inspection is now more than five years old, and the 2023 review was a desk-based exercise, not a visit. That means almost everything families care most about, from how staff speak to your parent in the corridor to whether activities are genuinely tailored to the individual, is not covered in the available findings. Before making a decision, visit in person, ask to see the current staffing rota, and ask the manager directly about dementia training, night staffing numbers, and how families are kept informed.

The three questions to ask when you visit

Save this home. Compare it against your shortlist.

Let our analysis show you how Abberdale House measures up against the other homes you’re considering. Free account.

Create free account →

In Their Own Words

How Abberdale House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Abberdale House says about itself

Where dementia care feels genuinely personal in Leicester

Abberdale Ltd t/a Abberdale House – Expert Care in Leicester

Families searching for dementia support often tell us they're looking for somewhere that truly understands their loved one's needs. Abberdale House in Leicester focuses on creating that understanding through patient, attentive care. The home supports adults of all ages with dementia, mental health conditions and physical disabilities.

Care & specialisms

Who they care for

    The home cares for adults both under and over 65 with a range of needs including dementia, mental health conditions and physical disabilities.

    How they describe their dementia care

    Families particularly note the patient, understanding approach to dementia care here. The staff team shows real experience in supporting residents as their cognitive needs change.

    “Sometimes the right choice becomes clearer when you see a place for yourself and meet the people who work there.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

    FAQs Related to Care Homes increasing support care

    How often to visit a parent with dementia in a care home — and what makes a visit actually matter

    read this FAQ

    Care home fees and dementia — who pays, who doesn't, and what determines the difference

    read this FAQ

    Do you have to sell the house to pay for dementia care? The options most families don't know about

    read this FAQ

    The 7-year rule and care home fees — what it actually means and why it's misunderstood

    read this FAQ

    How much the NHS will pay for a care home — and what happens when the home costs more

    read this FAQ

    NHS Continuing Healthcare and dementia — who qualifies, how to apply, and what to do if refused

    read this FAQ

    When the NHS pays for dementia care — the two situations and how to access both

    read this FAQ

    What the NHS actually covers in dementia care — and the funding most eligible families never claim

    read this FAQ
    We use cookies in order to give you the best possible experience on our website. By continuing to use this site, you agree to our use of cookies.
    Accept