Ashfield Court Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds46
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
- Last inspected2019-08-21
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Some families describe finding a comfortable, homely atmosphere where staff make real efforts to engage with residents. Others have noticed how the team encourages everyone to join in with activities and entertainment.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness60
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership45
- Resident happiness55
What inspectors found
Inspected 2019-08-21
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the December 2020 inspection. This domain covers care planning, healthcare access, medication, staff training, and nutrition. Dementia is listed as a specialism for the home, which means inspectors should have looked at dementia-specific training and care planning in some detail. However, no specific examples of care plan content, training records, GP access arrangements, or food quality are recorded in the available published text. The rating indicates a satisfactory standard was found, but the supporting evidence is not visible.Is this home caring?
The Caring domain was rated Good at the December 2020 inspection. This domain covers staff warmth, dignity, respect, privacy, and whether residents are treated as individuals. The Good rating indicates inspectors were satisfied with the standard of care interactions observed. No direct observations of staff behaviour, use of preferred names, response to distress, or unhurried pace are recorded in the available published text. No resident or family quotes are available from the inspection.Is the home responsive?
The Responsive domain was rated Good at the December 2020 inspection. This domain covers activities, individual engagement, responsiveness to changing needs, complaint handling, and end-of-life care. The Good rating suggests inspectors were broadly satisfied. No specific examples of activity programmes, individual engagement for residents who cannot join groups, complaint records, or end-of-life planning are available in the published text. The detail needed to assess how well the home meets individual needs day to day is not publicly available.Is the home well-led?
The Well-Led domain was rated Requires Improvement at the December 2020 inspection, the one domain that did not achieve a Good rating. A registered manager, Mrs Amanda Jane Teruel, and a nominated individual, Miss Karen Harkin, are named in the registration details. A monitoring review conducted in July 2023 found no evidence requiring re-inspection at that point, but no full inspection has taken place since December 2020. This means the Well-Led rating has not been independently reassessed for over four years. No detail about what specific failures led to the Requires Improvement rating is available in the published text.
Source: CQC inspection report →
What the evidence base says
The team at Ashfield Court supports adults both under and over 65, including those with physical disabilities. They also provide specialist dementia care. For those living with dementia, the home offers dedicated support as part of their residential care. This includes helping residents maintain their independence while ensuring they feel secure and valued. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Ashfield Court scores in the mid-range because the inspection confirmed a Good rating across four of five domains, but the published report contains very little specific detail or direct observation to elevate individual theme scores. The Requires Improvement rating for Well-Led pulls the overall picture down and is the main area to probe before making a decision.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
Some families describe finding a comfortable, homely atmosphere where staff make real efforts to engage with residents. Others have noticed how the team encourages everyone to join in with activities and entertainment.
What inspectors have recorded
How it sits against good practice
Getting to know any care home takes time, and seeing it through your own eyes makes all the difference.
Worth a visit
Ashfield Court on Great Lime Road, Newcastle upon Tyne, was rated Good overall at its last published inspection in December 2020, an improvement from its previous Requires Improvement rating. Four of the five inspection domains, Safe, Effective, Caring, and Responsive, were rated Good. The home is registered to support adults over and under 65, including people with dementia and physical disabilities, and has 46 beds. A named registered manager and nominated individual are in place. The main concern to explore before visiting is the Well-Led domain, which was rated Requires Improvement at the last inspection and has not been publicly reassessed since a monitoring review in July 2023 found no immediate need for re-inspection. This means the governance and management picture has not been independently verified for over four years. On a visit, ask the manager what specific improvements were made following the 2020 findings, request to see evidence of how incidents are reviewed and acted on, and ask about any management or staffing changes since 2020. The lack of detailed evidence in the published report across all domains means you will need to gather much of the information you need directly from the home.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Ashfield Court Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Ashfield Court Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where older adults find welcoming support in Newcastle
Residential home in Newcastle upon Tyne: True Peace of Mind
When you're looking for the right care in Newcastle, finding somewhere that feels genuinely welcoming matters just as much as the practical details. Ashfield Court in Newcastle upon Tyne provides residential care for adults of all ages, including those living with dementia or physical disabilities. The home has drawn both warm praise and some concerns from families, making it worth taking time to visit and see for yourself.
Who they care for
The team at Ashfield Court supports adults both under and over 65, including those with physical disabilities. They also provide specialist dementia care.
For those living with dementia, the home offers dedicated support as part of their residential care. This includes helping residents maintain their independence while ensuring they feel secure and valued.
“Getting to know any care home takes time, and seeing it through your own eyes makes all the difference.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Ashfield Court scores in the mid-range because the inspection confirmed a Good rating across four of five domains, but the published report contains very little specific detail or direct observation to elevate individual theme scores. The Requires Improvement rating for Well-Led pulls the overall picture down and is the main area to probe before making a decision.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
Some families describe finding a comfortable, homely atmosphere where staff make real efforts to engage with residents. Others have noticed how the team encourages everyone to join in with activities and entertainment.
What inspectors have recorded
How it sits against good practice
Getting to know any care home takes time, and seeing it through your own eyes makes all the difference.
Worth a visit
Ashfield Court on Great Lime Road, Newcastle upon Tyne, was rated Good overall at its last published inspection in December 2020, an improvement from its previous Requires Improvement rating. Four of the five inspection domains, Safe, Effective, Caring, and Responsive, were rated Good. The home is registered to support adults over and under 65, including people with dementia and physical disabilities, and has 46 beds. A named registered manager and nominated individual are in place. The main concern to explore before visiting is the Well-Led domain, which was rated Requires Improvement at the last inspection and has not been publicly reassessed since a monitoring review in July 2023 found no immediate need for re-inspection. This means the governance and management picture has not been independently verified for over four years. On a visit, ask the manager what specific improvements were made following the 2020 findings, request to see evidence of how incidents are reviewed and acted on, and ask about any management or staffing changes since 2020. The lack of detailed evidence in the published report across all domains means you will need to gather much of the information you need directly from the home.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Ashfield Court Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Ashfield Court Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where older adults find welcoming support in Newcastle
Residential home in Newcastle upon Tyne: True Peace of Mind
When you're looking for the right care in Newcastle, finding somewhere that feels genuinely welcoming matters just as much as the practical details. Ashfield Court in Newcastle upon Tyne provides residential care for adults of all ages, including those living with dementia or physical disabilities. The home has drawn both warm praise and some concerns from families, making it worth taking time to visit and see for yourself.
Who they care for
The team at Ashfield Court supports adults both under and over 65, including those with physical disabilities. They also provide specialist dementia care.
For those living with dementia, the home offers dedicated support as part of their residential care. This includes helping residents maintain their independence while ensuring they feel secure and valued.
“Getting to know any care home takes time, and seeing it through your own eyes makes all the difference.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
