Dementia Care Home

Mariposa Care – Derwent Care Home

Low Westwood, Newcastle Upon Tyne, Durham, NE17 7PL

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds45
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2019-10-23

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2019-10-23

  • Is this home safe?

    Good
    The Safe domain was rated Good at the September 2019 inspection. This domain covers staffing levels, medicines management, infection control, and how the home responds to safeguarding concerns. The published summary does not include specific detail on any of these areas, so it is not possible to confirm from the report alone what staffing ratios look like on nights, how medicines are checked, or how incidents are recorded. A review in July 2023 found no evidence to suggest the rating needs to change.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good. This domain covers how well the home assesses and plans care, whether staff are trained appropriately, how healthcare needs are met, and whether residents receive adequate nutrition. The published inspection summary provides no specific detail on dementia training content, care plan personalisation, GP access arrangements, or food quality. The Good rating indicates inspectors were satisfied overall, but the evidence behind it is not visible in the published text.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the September 2019 inspection. This domain covers staff warmth, dignity, respect, and whether residents are supported to maintain their independence. The published summary includes no direct quotes from residents or relatives, no specific observations of staff interactions, and no examples of how dignity was demonstrated in practice. The Good rating is the only publicly available signal for this domain.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good. This domain covers whether the home provides meaningful activities, meets individual needs and preferences, and has robust end-of-life care arrangements. The published inspection summary contains no detail on the activity programme, no examples of how individual preferences are accommodated, and no information about end-of-life planning. For a home specialising in dementia care, the absence of specific evidence in this area is notable.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good. The inspection record names a Registered Manager (Ms Julie Theresa Baron) and a Nominated Individual (Ms Louise Anne Kerry), confirming that formal leadership accountability is in place. The published summary contains no specific detail about management visibility, staff culture, governance processes, or how the home handles complaints and incidents. The July 2023 review found no evidence to prompt a reassessment of the Good rating.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Derwent specialises in caring for adults over 65, including those with dementia. They organise activities like music events and social gatherings designed to bring joy to residents' days. For residents with dementia, the home provides activities tailored to their needs, including special choir sessions. The team works to create an environment where those living with dementia can feel comfortable and engaged. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Derwent Care Home received a Good rating across all five domains at its last inspection in September 2019, which is a positive foundation. However, because the published report contains very little specific detail, scores reflect the Good rating rather than verified direct evidence from inspector observations or testimony.

Homes in North East typically score 68–82.
DCC Recommendation

Worth a visit

Derwent Care Home, in Low Westwood, Newcastle upon Tyne, was rated Good across all five inspection domains at its last inspection in September 2019. The home is registered to provide residential and personal care for up to 45 older adults, including people with dementia, and is run by Mariposa Care Group Limited with a named Registered Manager and Nominated Individual in place. A review of available data in July 2023 found no evidence requiring a change to that rating, meaning the Good status has been maintained without a formal re-inspection for over five years. The most important thing to be aware of is that the published inspection report for this home is a short summary only, with very limited specific evidence about what life is actually like for the people who live there. The Good rating is genuinely positive, but it tells you little about staff warmth, food, activities, night staffing, or how the home communicates with families. Before making a decision, visit in person, ask to see last week's actual staffing rota (not just the template), and ask how the home supports people with dementia who need one-to-one engagement rather than group activities.

The three questions to ask when you visit

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In Their Own Words

How Mariposa Care – Derwent Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Mariposa Care – Derwent Care Home says about itself

Welcoming Newcastle care home specialising in dementia support

Compassionate Care in Newcastle Upon Tyne at Derwent Care Home

Derwent Care Home in Newcastle Upon Tyne provides residential care for older adults, with particular experience in supporting those living with dementia. The home maintains clean, well-decorated spaces and organises regular entertainment and activities to keep residents engaged.

Care & specialisms

Who they care for

    The team at Derwent specialises in caring for adults over 65, including those with dementia. They organise activities like music events and social gatherings designed to bring joy to residents' days.

    How they describe their dementia care

    For residents with dementia, the home provides activities tailored to their needs, including special choir sessions. The team works to create an environment where those living with dementia can feel comfortable and engaged.

    “To learn more about life at Derwent and whether it might suit your loved one's needs, we'd encourage arranging a visit to see the home for yourself.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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