Aspen Court Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds40
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
- Last inspected2018-08-11
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about staff who bring warmth and humor even during the toughest times. The team works to understand what each resident needs, and they're willing to make changes — like switching rooms multiple times until someone feels properly settled.
The eight family priority themes
- Staff warmth70
- Compassion & dignity70
- Cleanliness70
- Activities & engagement60
- Food quality60
- Healthcare70
- Management & leadership72
- Resident happiness65
What inspectors found
Inspected 2018-08-11
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the March 2025 inspection. This domain covers whether staff have the right training, whether care plans reflect individual needs and preferences, whether residents have regular access to GPs and other health professionals, and whether food meets dietary needs. None of these areas are described in specific terms in the published summary. The Good rating indicates inspectors were satisfied overall, but the evidence behind that judgement is not set out in the available text.Is this home caring?
The Caring domain was rated Good at the March 2025 inspection. This domain covers whether staff treat residents with warmth, respect their dignity, protect their privacy, and support their independence. It is the domain most directly linked to how your parent will feel day to day. The published summary names the rating but provides no inspector observations, no descriptions of staff interactions, and no quotes from residents or relatives. The Good rating is therefore confirmed but not illustrated by the available evidence.Is the home responsive?
The Responsive domain was rated Good at the March 2025 inspection. This domain covers whether the home offers meaningful activities tailored to individuals, whether it responds to complaints and feedback, and whether end-of-life care is planned and personalised. Aspen Court is registered to care for people with dementia and physical disabilities, which makes individual responsiveness particularly important. The published report provides no detail about the activities programme, how complaints are handled, or how end-of-life planning is approached.Is the home well-led?
The Well-led domain was rated Good at the March 2025 inspection. The home has a named registered manager, Mrs Katie Louise Holloway, and a nominated individual, Ms Anna Gretchen Selby. Aspen Court is operated by HC-One No.1 Limited, one of the larger care home providers in the UK. The published summary does not describe how leadership functions day to day, whether staff feel supported to raise concerns, or how the home uses audits and feedback to improve. A Good rating in this domain suggests inspectors found the governance and leadership arrangements satisfactory.
Source: CQC inspection report →
What the evidence base says
The home cares for adults both under and over 65, supporting people with physical disabilities alongside their dementia services. While they list dementia as a specialism, families' experiences suggest the quality of dementia care here may depend on how closely relatives monitor and advocate for their loved ones. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Aspen Court Care Home was rated Good across all five inspection domains in March 2025, which is a positive baseline. However, the published report contains very limited specific detail, so most scores reflect a confirmed Good rating rather than rich inspector observations or resident testimony.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families talk about staff who bring warmth and humor even during the toughest times. The team works to understand what each resident needs, and they're willing to make changes — like switching rooms multiple times until someone feels properly settled.
What inspectors have recorded
Management here responds when families escalate concerns, and the improvements families see afterwards suggest real change happens. After one family raised serious issues about end-of-life care, the home's leadership stepped in and care standards measurably improved — though it shouldn't have taken a formal complaint to get there.
How it sits against good practice
If you're considering Aspen Court, you might want to ask specific questions about their care protocols and staffing levels during your visit.
Worth a visit
Aspen Court Care Home, on Aspen Drive in Derby, was rated Good across all five inspection domains at its most recent assessment on 13 March 2025, with the report published in April 2025. The home is run by HC-One No.1 Limited and has a named registered manager in post. It is registered to provide nursing care for up to 40 people, including those living with dementia and those with physical disabilities. A Good rating across every domain is a positive foundation and suggests inspectors found no significant concerns. The main limitation of this report is that the published findings contain very little specific detail. There are no inspector observations, no resident or relative quotes, and no descriptions of day-to-day life. This means you should treat the Good rating as a starting point rather than a complete picture. On a visit, ask to see last week's actual staffing rota to check how many permanent nurses and carers cover nights on the dementia unit, and ask the manager to describe what a typical Tuesday looks like for a resident who cannot join group activities.
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In Their Own Words
How Aspen Court Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Derby care home shows real change when families speak up
Compassionate Care in Derby at Aspen Court Care Home
When families raise concerns at Aspen Court Care Home in Derby, something actually happens. This East Midlands home has shown it can turn difficult situations around, though some families have had to push hard for the care their loved ones deserve. They support residents under and over 65, including those living with dementia and physical disabilities.
Who they care for
The home cares for adults both under and over 65, supporting people with physical disabilities alongside their dementia services.
While they list dementia as a specialism, families' experiences suggest the quality of dementia care here may depend on how closely relatives monitor and advocate for their loved ones.
“If you're considering Aspen Court, you might want to ask specific questions about their care protocols and staffing levels during your visit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Aspen Court Care Home was rated Good across all five inspection domains in March 2025, which is a positive baseline. However, the published report contains very limited specific detail, so most scores reflect a confirmed Good rating rather than rich inspector observations or resident testimony.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families talk about staff who bring warmth and humor even during the toughest times. The team works to understand what each resident needs, and they're willing to make changes — like switching rooms multiple times until someone feels properly settled.
What inspectors have recorded
Management here responds when families escalate concerns, and the improvements families see afterwards suggest real change happens. After one family raised serious issues about end-of-life care, the home's leadership stepped in and care standards measurably improved — though it shouldn't have taken a formal complaint to get there.
How it sits against good practice
If you're considering Aspen Court, you might want to ask specific questions about their care protocols and staffing levels during your visit.
Worth a visit
Aspen Court Care Home, on Aspen Drive in Derby, was rated Good across all five inspection domains at its most recent assessment on 13 March 2025, with the report published in April 2025. The home is run by HC-One No.1 Limited and has a named registered manager in post. It is registered to provide nursing care for up to 40 people, including those living with dementia and those with physical disabilities. A Good rating across every domain is a positive foundation and suggests inspectors found no significant concerns. The main limitation of this report is that the published findings contain very little specific detail. There are no inspector observations, no resident or relative quotes, and no descriptions of day-to-day life. This means you should treat the Good rating as a starting point rather than a complete picture. On a visit, ask to see last week's actual staffing rota to check how many permanent nurses and carers cover nights on the dementia unit, and ask the manager to describe what a typical Tuesday looks like for a resident who cannot join group activities.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Aspen Court Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Aspen Court Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Derby care home shows real change when families speak up
Compassionate Care in Derby at Aspen Court Care Home
When families raise concerns at Aspen Court Care Home in Derby, something actually happens. This East Midlands home has shown it can turn difficult situations around, though some families have had to push hard for the care their loved ones deserve. They support residents under and over 65, including those living with dementia and physical disabilities.
Who they care for
The home cares for adults both under and over 65, supporting people with physical disabilities alongside their dementia services.
While they list dementia as a specialism, families' experiences suggest the quality of dementia care here may depend on how closely relatives monitor and advocate for their loved ones.
Management & ethos
Management here responds when families escalate concerns, and the improvements families see afterwards suggest real change happens. After one family raised serious issues about end-of-life care, the home's leadership stepped in and care standards measurably improved — though it shouldn't have taken a formal complaint to get there.
The home & environment
Activity coordinators visiting the home find residents engaged and well-supported during sessions. The staff team works alongside visiting professionals to help residents get the most from structured activities.
“If you're considering Aspen Court, you might want to ask specific questions about their care protocols and staffing levels during your visit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
