Bradley Hall Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds60
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2023-01-31
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families have shared contrasting experiences at Bradley Hall. Some describe staff who treat residents with patience and respect, particularly when supporting people through difficult transitions. Others have witnessed residents spending long periods alone in their rooms, with limited opportunities for social interaction.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement60
- Food quality60
- Healthcare65
- Management & leadership74
- Resident happiness70
What inspectors found
Inspected 2023-01-31
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the August 2023 inspection. This domain covers care planning, staff training, healthcare access, nutrition, and how well the home supports people to maintain their health. Bradley Hall lists dementia as a specialism, which means inspectors will have considered whether dementia-specific training and care approaches are in place. The published summary does not describe the content of training programmes, how care plans are structured, or how the home manages GP and specialist access.Is this home caring?
Bradley Hall was rated Good for Caring at the August 2023 inspection. This domain covers staff warmth, dignity, respect, and how well the home supports residents' independence. A Good Caring rating requires inspectors to be satisfied with what they observed during the visit, including how staff interacted with residents in corridors, lounges, and during personal care. The published summary does not include direct quotes from residents or relatives, nor specific examples of observed interactions.Is the home responsive?
The Responsive domain was rated Good at the August 2023 inspection. This domain covers whether the home tailors its care to individual needs, provides meaningful activities, responds to complaints, and plans for end-of-life care. Bradley Hall's specialism in dementia care means inspectors will have considered whether activity provision is appropriate for people at different stages of dementia. The published summary does not describe specific activities, one-to-one engagement, or how the home handles end-of-life planning.Is the home well-led?
Bradley Hall was rated Good for Well-led at the August 2023 inspection, having previously been rated Requires Improvement. The home has a named registered manager and a nominated individual recorded with the regulator. A Good Well-led rating requires inspectors to be satisfied that governance systems are functioning, staff feel able to speak up, and the home demonstrates learning from incidents. The improvement across all five domains from the previous inspection is a meaningful indicator that leadership has been effective in driving change.
Source: CQC inspection report →
What the evidence base says
Bradley Hall provides care for younger adults under 65, older people, and those living with dementia. Staff have shown patience and respect when supporting residents with dementia, helping them navigate cognitive changes with dignity. The home's approach to dementia care includes maintaining respectful interactions during challenging moments. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Bradley Hall scores 74 out of 100, reflecting a genuine improvement from its previous Requires Improvement rating to Good across all five inspection domains. The score is held back by limited specific detail in the published report on food, activities, and individual healthcare arrangements, which means you will need to ask about these directly on a visit.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families have shared contrasting experiences at Bradley Hall. Some describe staff who treat residents with patience and respect, particularly when supporting people through difficult transitions. Others have witnessed residents spending long periods alone in their rooms, with limited opportunities for social interaction.
What inspectors have recorded
Communication with families appears to work well in some cases, with collaborative discussions about care needs. Yet staffing levels have raised serious concerns — with reports of seven carers managing 40-50 residents during the day, leading to rushed care and inadequate supervision.
How it sits against good practice
Given the mixed experiences reported, visiting Bradley Hall and asking specific questions about staffing ratios and care routines would be wise.
Worth a visit
Bradley Hall, at 120 Beaumont Leys Lane in Leicester, was rated Good at its most recent inspection in August 2023, with Good ratings across all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful improvement from its previous rating of Requires Improvement, and it tells you that inspectors were satisfied the home had addressed earlier concerns across the board. The home is registered for 60 beds and specialises in dementia care as well as caring for adults over and under 65. The main limitation of this report, for your purposes, is that the published inspection summary is brief and does not include direct observations, resident or relative quotes, or specific detail about staffing ratios, food, activities, or dementia-specific practice. A Good rating confirms the home meets required standards, but it does not tell you what living there actually feels like for your parent. Before you decide, visit during a mealtime if possible, ask to see last week's actual staffing rota (not the template), ask how many permanent staff work regularly on the dementia unit, and ask what happens to one-to-one engagement for residents who cannot join group activities.
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In Their Own Words
How Bradley Hall Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Leicester care home where families see both dedication and real concerns
Dedicated residential home Support in Leicester
Bradley Hall in Leicester presents a mixed picture for families considering care options. While some residents have experienced compassionate support and improved wellbeing, others have encountered worrying issues with staffing levels and medical oversight. The home cares for adults of all ages, including those living with dementia.
Who they care for
Bradley Hall provides care for younger adults under 65, older people, and those living with dementia.
Staff have shown patience and respect when supporting residents with dementia, helping them navigate cognitive changes with dignity. The home's approach to dementia care includes maintaining respectful interactions during challenging moments.
“Given the mixed experiences reported, visiting Bradley Hall and asking specific questions about staffing ratios and care routines would be wise.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Bradley Hall scores 74 out of 100, reflecting a genuine improvement from its previous Requires Improvement rating to Good across all five inspection domains. The score is held back by limited specific detail in the published report on food, activities, and individual healthcare arrangements, which means you will need to ask about these directly on a visit.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families have shared contrasting experiences at Bradley Hall. Some describe staff who treat residents with patience and respect, particularly when supporting people through difficult transitions. Others have witnessed residents spending long periods alone in their rooms, with limited opportunities for social interaction.
What inspectors have recorded
Communication with families appears to work well in some cases, with collaborative discussions about care needs. Yet staffing levels have raised serious concerns — with reports of seven carers managing 40-50 residents during the day, leading to rushed care and inadequate supervision.
How it sits against good practice
Given the mixed experiences reported, visiting Bradley Hall and asking specific questions about staffing ratios and care routines would be wise.
Worth a visit
Bradley Hall, at 120 Beaumont Leys Lane in Leicester, was rated Good at its most recent inspection in August 2023, with Good ratings across all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful improvement from its previous rating of Requires Improvement, and it tells you that inspectors were satisfied the home had addressed earlier concerns across the board. The home is registered for 60 beds and specialises in dementia care as well as caring for adults over and under 65. The main limitation of this report, for your purposes, is that the published inspection summary is brief and does not include direct observations, resident or relative quotes, or specific detail about staffing ratios, food, activities, or dementia-specific practice. A Good rating confirms the home meets required standards, but it does not tell you what living there actually feels like for your parent. Before you decide, visit during a mealtime if possible, ask to see last week's actual staffing rota (not the template), ask how many permanent staff work regularly on the dementia unit, and ask what happens to one-to-one engagement for residents who cannot join group activities.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Bradley Hall Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Bradley Hall Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Leicester care home where families see both dedication and real concerns
Dedicated residential home Support in Leicester
Bradley Hall in Leicester presents a mixed picture for families considering care options. While some residents have experienced compassionate support and improved wellbeing, others have encountered worrying issues with staffing levels and medical oversight. The home cares for adults of all ages, including those living with dementia.
Who they care for
Bradley Hall provides care for younger adults under 65, older people, and those living with dementia.
Staff have shown patience and respect when supporting residents with dementia, helping them navigate cognitive changes with dignity. The home's approach to dementia care includes maintaining respectful interactions during challenging moments.
Management & ethos
Communication with families appears to work well in some cases, with collaborative discussions about care needs. Yet staffing levels have raised serious concerns — with reports of seven carers managing 40-50 residents during the day, leading to rushed care and inadequate supervision.
The home & environment
The home's approach to nutrition has produced some positive outcomes, with certain residents gaining weight and strength through regular meals. However, other families report concerns about food quality, describing predominantly frozen meals that don't match what's advertised.
“Given the mixed experiences reported, visiting Bradley Hall and asking specific questions about staffing ratios and care routines would be wise.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
