Elliott Residential Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes, Homecare agencies
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds17
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions, Sensory impairment
- Last inspected2023-09-21
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
People describe an atmosphere where dignity comes first. Staff here understand that treating residents with genuine respect makes all the difference to daily life.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership35
- Resident happiness55
What inspectors found
Inspected 2023-09-21
Is this home safe?
Is the care effective?
Effective was rated Good at the July 2023 inspection. This domain covers whether staff have the skills and knowledge to meet your parent's needs, including dementia-specific training, care planning, nutrition, and access to healthcare professionals. The home lists dementia, learning disabilities, mental health conditions, and sensory impairment as specialisms, which means inspectors would have been looking at whether staff are appropriately trained for a complex mix of needs. The published summary does not provide specific examples of training content, care plan quality, or healthcare access arrangements.Is this home caring?
The Caring domain was rated Good at the July 2023 inspection. This domain reflects whether staff are kind, whether your parent's dignity is respected, and whether care is genuinely person-centred rather than task-focused. A Good rating here means inspectors were satisfied that the culture of care met the standard. However, without access to the full inspection report, no direct observations, resident quotes, or specific examples of caring interactions are available in the published summary.Is the home responsive?
Responsive was rated Good at the July 2023 inspection. This domain covers whether the home treats your parent as an individual with their own history, preferences, and interests — including activities, community involvement, and end-of-life planning. A Good rating suggests inspectors were satisfied that the home is meeting people's individual needs. The published summary does not include specific details about the activities programme, one-to-one engagement, or how the home responds to changing needs.Is the home well-led?
Well-led was rated Requires Improvement at the July 2023 inspection — the only domain that did not achieve a Good rating. This is the domain that assesses whether there is effective leadership, a positive culture, accountability, and robust governance. The registered manager is Mrs Shital Trivedi, who is also the nominated individual for the provider. The published report summary does not detail what specific failings were found, what action has been agreed, or what the timeline for improvement is. This is a significant gap in the available information.
Source: CQC inspection report →
What the evidence base says
Elliott specialises in supporting people with dementia, learning disabilities, mental health conditions and sensory impairments. They care for both younger adults and those over 65. For residents living with dementia, the team provides specialised support that maintains dignity whilst managing the challenges this condition brings. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Elliott Residential Care Home scores in the moderate range, reflecting a broadly positive inspection across most areas of daily care but with a meaningful gap in leadership and governance that the inspection identified as needing improvement — and which the available report text does not resolve with specific evidence.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
People describe an atmosphere where dignity comes first. Staff here understand that treating residents with genuine respect makes all the difference to daily life.
What inspectors have recorded
The care team focuses on helping residents stay as independent as possible. Their professional approach combines real compassion with the skills needed to support complex care needs.
How it sits against good practice
It's worth visiting Elliott to see how their approach to respectful, independence-focused care might work for your loved one.
Worth a visit
Elliott Residential Care Home, on Highfield Street in Leicester, was inspected on 25 July 2023 and rated Good overall — an improvement from its previous rating of Requires Improvement. The home is a small, 17-bed service registered to support a wide range of needs including dementia, learning disabilities, mental health conditions, and sensory impairment. Four of the five inspection domains — Safe, Effective, Caring, and Responsive — were all rated Good, which represents a meaningful step forward and suggests that the fundamentals of daily care have improved since the last inspection. The one area of concern that remains is Well-led, which was rated Requires Improvement. This is significant because leadership quality is one of the strongest predictors of whether a care home sustains its improvements or slips back. Unfortunately, the published inspection text does not detail exactly what leadership failings were found, which means you are going into any visit with an important unknown. When you visit, ask the registered manager Mrs Shital Trivedi directly: what specific issues did the inspection identify in Well-led, what has been done to address them, and what evidence can she show you that the improvements are working? A manager who answers this confidently and specifically is a reassuring sign; one who is vague or defensive is a warning.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Elliott Residential Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Elliott Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dignity and independence shape daily life
Compassionate Care in Leicester at Elliott Residential Care Home
Elliott Residential Care Home in Leicester brings together genuine respect and practical support for residents with varied care needs. This East Midlands home creates an environment where people maintain their independence whilst receiving skilled, compassionate care.
Who they care for
Elliott specialises in supporting people with dementia, learning disabilities, mental health conditions and sensory impairments. They care for both younger adults and those over 65.
For residents living with dementia, the team provides specialised support that maintains dignity whilst managing the challenges this condition brings.
“It's worth visiting Elliott to see how their approach to respectful, independence-focused care might work for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Elliott Residential Care Home scores in the moderate range, reflecting a broadly positive inspection across most areas of daily care but with a meaningful gap in leadership and governance that the inspection identified as needing improvement — and which the available report text does not resolve with specific evidence.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
People describe an atmosphere where dignity comes first. Staff here understand that treating residents with genuine respect makes all the difference to daily life.
What inspectors have recorded
The care team focuses on helping residents stay as independent as possible. Their professional approach combines real compassion with the skills needed to support complex care needs.
How it sits against good practice
It's worth visiting Elliott to see how their approach to respectful, independence-focused care might work for your loved one.
Worth a visit
Elliott Residential Care Home, on Highfield Street in Leicester, was inspected on 25 July 2023 and rated Good overall — an improvement from its previous rating of Requires Improvement. The home is a small, 17-bed service registered to support a wide range of needs including dementia, learning disabilities, mental health conditions, and sensory impairment. Four of the five inspection domains — Safe, Effective, Caring, and Responsive — were all rated Good, which represents a meaningful step forward and suggests that the fundamentals of daily care have improved since the last inspection. The one area of concern that remains is Well-led, which was rated Requires Improvement. This is significant because leadership quality is one of the strongest predictors of whether a care home sustains its improvements or slips back. Unfortunately, the published inspection text does not detail exactly what leadership failings were found, which means you are going into any visit with an important unknown. When you visit, ask the registered manager Mrs Shital Trivedi directly: what specific issues did the inspection identify in Well-led, what has been done to address them, and what evidence can she show you that the improvements are working? A manager who answers this confidently and specifically is a reassuring sign; one who is vague or defensive is a warning.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Elliott Residential Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Elliott Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dignity and independence shape daily life
Compassionate Care in Leicester at Elliott Residential Care Home
Elliott Residential Care Home in Leicester brings together genuine respect and practical support for residents with varied care needs. This East Midlands home creates an environment where people maintain their independence whilst receiving skilled, compassionate care.
Who they care for
Elliott specialises in supporting people with dementia, learning disabilities, mental health conditions and sensory impairments. They care for both younger adults and those over 65.
For residents living with dementia, the team provides specialised support that maintains dignity whilst managing the challenges this condition brings.
Management & ethos
The care team focuses on helping residents stay as independent as possible. Their professional approach combines real compassion with the skills needed to support complex care needs.
“It's worth visiting Elliott to see how their approach to respectful, independence-focused care might work for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
