Dementia Care Home

Kingsway View Care Home

Kingsway View, Derby, Derbyshire, DE22 3ZB

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds85
  • SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
  • Last inspected2023-08-02

Save Kingsway View Care Home to your shortlist

Keep a running list, add visit notes, and compare homes side-by-side. Free account — it takes a minute.

The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2023-08-02

  • Is this home safe?

    Not yet rated
    The August 2023 inspection did not assign a domain rating for Safe, indicating this was a focused or introductory inspection rather than a full five-domain review. The November 2024 assessment rated Safe as Good. No specific detail about medicines management, falls prevention, infection control, or night staffing is available from the data provided. With 85 beds across a dementia and residential population, staffing consistency overnight is a key safety variable. The improvement from Requires Improvement to Good suggests earlier safety concerns have been addressed, but independent verification of the specifics is not possible from the information available.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The November 2024 inspection rated Effective as Good. No domain rating was recorded in August 2023, indicating that the earlier inspection was not a full-domain review. Specific findings about care plan quality, dementia training, GP access, medication management, or food are not available in the data provided. The home's specialism includes dementia, which means staff training in dementia-specific communication and behaviour support should be a core expectation. The Good rating provides a baseline of confidence, but families should seek specifics directly.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The November 2024 inspection rated Caring as Good. No rating was recorded at the August 2023 inspection. No specific observations about staff interactions, resident dignity, response to distress, or use of preferred names are available from the data provided. Caring is the domain families weight most heavily — staff warmth (57.3%) and compassion and dignity (55.2%) together account for the largest share of our family score. A Good rating is encouraging, but without specific inspector observations or resident and family quotes, it cannot be independently contextualised here.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The November 2024 inspection rated Responsive as Good. No rating was recorded at the August 2023 inspection. No specific detail about the activity programme, individual engagement, end-of-life planning, or how the home responds to changing needs is available in the data provided. With 85 beds and a mixed population including dementia and physical disabilities, the home's ability to tailor activities and responses to individuals — rather than delivering a one-size programme — is a key quality marker. The Good rating suggests the inspection team was satisfied, but families should verify the specifics.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The November 2024 inspection rated Well-led as Good, a significant improvement from the Requires Improvement overall rating recorded at the August 2023 inspection. The home has a named Registered Manager (Mrs Diane Geraldine Brown) and a Nominated Individual (Mr Richard Dean Windsor), indicating a structured leadership arrangement. The improvement across all five domains between the two inspection points suggests leadership has been responsive to regulatory feedback. No specific detail about management visibility, staff culture, governance systems, or family communication is available from the data provided.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Kingsway View specialises in dementia care, supporting residents through the different stages of their journey. They also care for adults over 65 with physical disabilities, adapting their approach to meet each person's specific needs. Understanding that dementia affects everyone differently, the home provides specialist support tailored to each resident's needs. Their dementia care focuses on maintaining dignity and quality of life as residents navigate the challenges of memory loss. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Kingsway View carries an overall Requires Improvement rating from its August 2023 inspection, but a more recent assessment (November 2024, published January 2025) awarded Good across all five domains — a meaningful improvement that the older rating on record does not yet fully reflect.

Homes in East Midlands typically score 68–82.
DCC Recommendation

Worth a visit

Kingsway View Care Home in Derby is registered for 85 beds and specialises in older adults, dementia, and physical disabilities. The official record shows an overall Requires Improvement rating from an inspection in August 2023 — but crucially, a subsequent assessment carried out in November 2024 and published in January 2025 rated the home as Good across all five domains: Safe, Effective, Caring, Responsive, and Well-led. That is a meaningful turnaround, and it suggests the leadership team — headed by Registered Manager Mrs Diane Brown — has addressed the concerns that triggered the earlier rating. The significant limitation here is that the detailed inspection report text for the November 2024 assessment has not been provided, which means this Family View cannot verify specific findings about staff warmth, food quality, activities, night staffing, or dementia care practice. Before making a decision, visit in person at a time you haven't pre-announced, ask to see the activity records for the past fortnight, and ask the manager directly: how many permanent staff are on the unit after 8pm, and what proportion of shifts in the last month were covered by agency workers? These two questions will tell you a great deal about the day-to-day experience your parent would have.

The three questions to ask when you visit

Save this home. Compare it against your shortlist.

Let our analysis show you how Kingsway View Care Home measures up against the other homes you’re considering. Free account.

Create free account →

In Their Own Words

How Kingsway View Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Kingsway View Care Home says about itself

Derby care home with dedicated dementia support for over-65s

Kingsway View Care Home – Your Trusted residential home

When dementia changes everything familiar, finding the right care becomes crucial. Kingsway View Care Home in Derby provides specialist support for older adults living with dementia, alongside care for those with physical disabilities. The home focuses on creating a supportive environment where residents over 65 can receive the tailored care they need.

Care & specialisms

Who they care for

    The team at Kingsway View specialises in dementia care, supporting residents through the different stages of their journey. They also care for adults over 65 with physical disabilities, adapting their approach to meet each person's specific needs.

    How they describe their dementia care

    Understanding that dementia affects everyone differently, the home provides specialist support tailored to each resident's needs. Their dementia care focuses on maintaining dignity and quality of life as residents navigate the challenges of memory loss.

    “To truly understand if Kingsway View could be right for your loved one, we'd encourage arranging a visit to see their approach to care firsthand.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

    FAQs Related to Care Homes increasing support care

    How often to visit a parent with dementia in a care home — and what makes a visit actually matter

    read this FAQ

    Care home fees and dementia — who pays, who doesn't, and what determines the difference

    read this FAQ

    Do you have to sell the house to pay for dementia care? The options most families don't know about

    read this FAQ

    The 7-year rule and care home fees — what it actually means and why it's misunderstood

    read this FAQ

    How much the NHS will pay for a care home — and what happens when the home costs more

    read this FAQ

    NHS Continuing Healthcare and dementia — who qualifies, how to apply, and what to do if refused

    read this FAQ

    When the NHS pays for dementia care — the two situations and how to access both

    read this FAQ

    What the NHS actually covers in dementia care — and the funding most eligible families never claim

    read this FAQ
    We use cookies in order to give you the best possible experience on our website. By continuing to use this site, you agree to our use of cookies.
    Accept