Kirby House Residential Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds41
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2018-03-08
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The staff here get consistent praise for their warm, friendly approach. Family members mention how welcoming everyone is, and how attentive they are to residents' individual needs.
The eight family priority themes
- Staff warmth70
- Compassion & dignity70
- Cleanliness70
- Activities & engagement65
- Food quality60
- Healthcare68
- Management & leadership72
- Resident happiness68
What inspectors found
Inspected 2018-03-08
Is this home safe?
Is the care effective?
Kirby House was rated Good for Effective care, indicating that inspectors were satisfied that staff have the skills and knowledge to meet residents' needs. The home holds a registered specialism in dementia care, which implies some level of dedicated training and assessment approach. No concerns were raised around care planning, healthcare access or medicines. However, the published report does not describe the content or frequency of dementia training, how often care plans are reviewed, or how the home involves families in care decisions.Is this home caring?
Kirby House received a Good rating for Caring. Inspectors were therefore satisfied that residents were treated with kindness, dignity and respect during their visit. The home's specialism in dementia care implies staff are expected to adapt their communication and approach to individual residents. No concerns about dignity, privacy or the quality of interactions were raised. No direct quotes from residents or relatives are available in the published summary, which limits how much we can say with confidence about day-to-day warmth.Is the home responsive?
Kirby House was rated Good for Responsive care, indicating inspectors were satisfied that the service responds to individual residents' needs and preferences. With dementia as a registered specialism, the expectation is that activities and daily life are adapted to individual ability and interest. No concerns around activities provision, complaint handling or end-of-life planning were raised. The published report does not describe the activities programme, one-to-one engagement, or how the home approaches end-of-life care planning.Is the home well-led?
Kirby House was rated Good for Well-led, with a Registered Manager (Mrs Emma Victoria Campbell) and a Nominated Individual (Dr Davie Vive Kananda) confirmed in post. Having named, accountable leadership is a positive structural indicator. A Good Well-led rating means inspectors were satisfied with the governance, culture and oversight arrangements at the time of inspection. The published report does not describe manager tenure, staff turnover, complaint handling processes or how the home acts on feedback.
Source: CQC inspection report →
What the evidence base says
The home cares for adults both under and over 65, supporting people with physical disabilities, sensory impairments, and mental health conditions. For those living with dementia, the home provides specialist support alongside their other care services. Staff understand the particular needs that come with memory loss. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Kirby House has received a Good rating across all five domains in its most recent inspection, which is a positive foundation — but the publicly available report text contains very limited specific detail, meaning this score reflects confirmed Good ratings rather than rich observed evidence.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
The staff here get consistent praise for their warm, friendly approach. Family members mention how welcoming everyone is, and how attentive they are to residents' individual needs.
What inspectors have recorded
How it sits against good practice
It's the combination of practical care and genuine warmth that seems to make the difference here.
Worth a visit
Kirby House in Earl Shilton, Leicester was assessed in June 2025 and received an overall rating of Good, with Good ratings across all five domains: Safe, Effective, Caring, Responsive and Well-led. The home is registered to support up to 41 people and holds specialisms covering dementia, mental health conditions, physical disabilities and sensory impairments. A Registered Manager is in post, which is a positive stability marker. The Good rating across all domains means inspectors found no areas of concern at the time of the visit. The main limitation for families using this report is that the publicly available inspection summary provides ratings without detailed narrative evidence — no direct quotes from residents or relatives, no specific inspector observations, and no examples of individual care practice are available. This means the Family Score of 72 reflects confirmed satisfactory ratings rather than rich specific evidence. Before choosing Kirby House for your parent, we strongly recommend an in-person visit. Key things to check: how many staff are on the dementia unit after 8pm; what one-to-one activity provision looks like for someone who cannot join group sessions; and how the home communicates with families when something changes with their parent's health.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Kirby House Residential Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Kirby House Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where cleanliness meets genuine care in Leicester
Residential home in Leicester: True Peace of Mind
Families visiting Kirby House in Leicester often comment on how well-kept everything feels. This care home specialises in supporting people with various needs, from physical disabilities to dementia. What strikes visitors most is seeing their loved ones looking content and well cared for.
Who they care for
The home cares for adults both under and over 65, supporting people with physical disabilities, sensory impairments, and mental health conditions.
For those living with dementia, the home provides specialist support alongside their other care services. Staff understand the particular needs that come with memory loss.
“It's the combination of practical care and genuine warmth that seems to make the difference here.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Kirby House has received a Good rating across all five domains in its most recent inspection, which is a positive foundation — but the publicly available report text contains very limited specific detail, meaning this score reflects confirmed Good ratings rather than rich observed evidence.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
The staff here get consistent praise for their warm, friendly approach. Family members mention how welcoming everyone is, and how attentive they are to residents' individual needs.
What inspectors have recorded
How it sits against good practice
It's the combination of practical care and genuine warmth that seems to make the difference here.
Worth a visit
Kirby House in Earl Shilton, Leicester was assessed in June 2025 and received an overall rating of Good, with Good ratings across all five domains: Safe, Effective, Caring, Responsive and Well-led. The home is registered to support up to 41 people and holds specialisms covering dementia, mental health conditions, physical disabilities and sensory impairments. A Registered Manager is in post, which is a positive stability marker. The Good rating across all domains means inspectors found no areas of concern at the time of the visit. The main limitation for families using this report is that the publicly available inspection summary provides ratings without detailed narrative evidence — no direct quotes from residents or relatives, no specific inspector observations, and no examples of individual care practice are available. This means the Family Score of 72 reflects confirmed satisfactory ratings rather than rich specific evidence. Before choosing Kirby House for your parent, we strongly recommend an in-person visit. Key things to check: how many staff are on the dementia unit after 8pm; what one-to-one activity provision looks like for someone who cannot join group sessions; and how the home communicates with families when something changes with their parent's health.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Kirby House Residential Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Kirby House Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where cleanliness meets genuine care in Leicester
Residential home in Leicester: True Peace of Mind
Families visiting Kirby House in Leicester often comment on how well-kept everything feels. This care home specialises in supporting people with various needs, from physical disabilities to dementia. What strikes visitors most is seeing their loved ones looking content and well cared for.
Who they care for
The home cares for adults both under and over 65, supporting people with physical disabilities, sensory impairments, and mental health conditions.
For those living with dementia, the home provides specialist support alongside their other care services. Staff understand the particular needs that come with memory loss.
The home & environment
Cleanliness stands out at Kirby House — families regularly note how clean and tidy everything is. There's a good range of activities on offer too, with residents who want to join in having plenty to keep them engaged.
“It's the combination of practical care and genuine warmth that seems to make the difference here.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
