Porthaven Care Homes
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds63
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
- Last inspected2018-01-13
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2018-01-13
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the August 2021 inspection. This domain covers training, care planning, nutrition, and healthcare access. The published text does not describe the content of care plans, how frequently they are reviewed, or how families are involved in that process. No specific detail about dementia training for staff, GP access arrangements, or food quality is included in the available report. The home lists dementia as a specialism, which means inspectors would have assessed whether staff have appropriate knowledge and skills for this group.Is this home caring?
The Caring domain was rated Good at the August 2021 inspection. This domain covers staff warmth, dignity, respect, and how well the home supports independence. A Good rating requires inspectors to have been satisfied with what they observed in terms of staff interactions with residents. The published text does not include any direct observations of specific interactions, such as staff using preferred names, knocking before entering rooms, or responding to distress. No quotes from residents or relatives are included in the available report text.Is the home responsive?
The Responsive domain was rated Good at the August 2021 inspection. This domain covers activities, individual engagement, and how well the home responds to personal preferences and complaints. The published text does not describe the activities programme, give examples of individual engagement for people who cannot join group sessions, or explain how the home handles complaints. No information about whether the home uses tailored approaches for people with advanced dementia is included in the available report.Is the home well-led?
The Well-Led domain was rated Good at the August 2021 inspection. The home has a named registered manager, Mrs Anna Beata Satora, and a nominated individual, Mrs Lisa Sharon Soper, indicating that governance structures were in place at the time of the inspection. The published text does not describe the manager's visibility on the floor, staff culture, how the home handles complaints or incidents, or whether staff feel supported to raise concerns. No information about management tenure or recent staffing changes is included in the available report.
Source: CQC inspection report →
What the evidence base says
The team supports residents with dementia and physical disabilities, with experience caring for both younger and older adults. They provide specialist care tailored to individual needs, whether someone requires mobility support or help managing the challenges of dementia. For residents living with dementia, the team provides dedicated support in a secure, comfortable environment. Staff understand the importance of maintaining routines and creating a calm atmosphere that helps residents feel settled. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Thirlestaine Park Care Home holds a Good rating across all five inspection domains, but the published report text is limited in specific observations, quotes, and detail. Scores reflect the positive overall rating tempered by an absence of the granular evidence needed to score higher with confidence.
Homes in South West typically score 68–82.Worth a visit
Thirlestaine Park Care Home, at Humphris Place in Cheltenham, was rated Good across all five inspection domains at its last full inspection in August 2021. The home is run by Porthaven Care Homes No 2 Limited and has a registered manager and nominated individual named in the published records. It offers nursing care for up to 63 people, including those living with dementia and physical disabilities, covering adults both over and under 65. The main limitation of this report is that the available published text is very thin on specific detail. Inspectors recorded a Good rating across the board, but the published findings include no direct observations of staff interactions, no quotes from residents or relatives, and no specific data on staffing ratios, activity programmes, food quality, or care plan content. A Good rating from 2021 is a positive foundation, but it is now several years old. Before making a decision, visit the home in person, ask to see last week's actual staffing rota (not the template), and ask the manager directly about night staffing numbers, agency use, and how families are kept involved in care reviews.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Porthaven Care Homes measures up against the other homes you’re considering. Free account.
In Their Own Words
How Porthaven Care Homes describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Caring staff and peaceful gardens in Cheltenham
Thirlestaine Park Care Home – Your Trusted nursing home
Thirlestaine Park Care Home in Cheltenham offers specialist support for people with dementia and physical disabilities. The home welcomes both younger adults and those over 65, providing professional care in a comfortable setting. Visitors often comment on the pleasant atmosphere and well-kept surroundings.
Who they care for
The team supports residents with dementia and physical disabilities, with experience caring for both younger and older adults. They provide specialist care tailored to individual needs, whether someone requires mobility support or help managing the challenges of dementia.
For residents living with dementia, the team provides dedicated support in a secure, comfortable environment. Staff understand the importance of maintaining routines and creating a calm atmosphere that helps residents feel settled.
“To learn more about their approach to specialist care, you're welcome to arrange a visit and see the home for yourself.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Thirlestaine Park Care Home holds a Good rating across all five inspection domains, but the published report text is limited in specific observations, quotes, and detail. Scores reflect the positive overall rating tempered by an absence of the granular evidence needed to score higher with confidence.
Homes in South West typically score 68–82.Worth a visit
Thirlestaine Park Care Home, at Humphris Place in Cheltenham, was rated Good across all five inspection domains at its last full inspection in August 2021. The home is run by Porthaven Care Homes No 2 Limited and has a registered manager and nominated individual named in the published records. It offers nursing care for up to 63 people, including those living with dementia and physical disabilities, covering adults both over and under 65. The main limitation of this report is that the available published text is very thin on specific detail. Inspectors recorded a Good rating across the board, but the published findings include no direct observations of staff interactions, no quotes from residents or relatives, and no specific data on staffing ratios, activity programmes, food quality, or care plan content. A Good rating from 2021 is a positive foundation, but it is now several years old. Before making a decision, visit the home in person, ask to see last week's actual staffing rota (not the template), and ask the manager directly about night staffing numbers, agency use, and how families are kept involved in care reviews.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Porthaven Care Homes measures up against the other homes you’re considering. Free account.
In Their Own Words
How Porthaven Care Homes describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Caring staff and peaceful gardens in Cheltenham
Thirlestaine Park Care Home – Your Trusted nursing home
Thirlestaine Park Care Home in Cheltenham offers specialist support for people with dementia and physical disabilities. The home welcomes both younger adults and those over 65, providing professional care in a comfortable setting. Visitors often comment on the pleasant atmosphere and well-kept surroundings.
Who they care for
The team supports residents with dementia and physical disabilities, with experience caring for both younger and older adults. They provide specialist care tailored to individual needs, whether someone requires mobility support or help managing the challenges of dementia.
For residents living with dementia, the team provides dedicated support in a secure, comfortable environment. Staff understand the importance of maintaining routines and creating a calm atmosphere that helps residents feel settled.
“To learn more about their approach to specialist care, you're welcome to arrange a visit and see the home for yourself.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
