Waverley Lodge Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds45
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities
- Last inspected2023-10-05
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families have noticed that certain staff members bring real warmth to their work, showing genuine care for residents. The kitchen team works to accommodate different dietary needs and preferences, with meals that meet nutritional standards.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2023-10-05
Is this home safe?
Is the care effective?
The home was rated Good for Effective at the most recent assessment. This domain covers training, care planning, healthcare access, and nutrition. No specific findings about dementia training content, GP access arrangements, care plan quality, or food provision are included in the available published text. The home lists dementia and learning disabilities as specialisms alongside nursing care, which means inspectors will have examined whether staff have the skills to support people with complex needs.Is this home caring?
Waverley Lodge was rated Good for Caring at the most recent assessment. This domain examines whether staff are kind and respectful, whether residents are treated with dignity, and whether people are supported to remain as independent as possible. No direct observations of staff interactions, no quotes from residents or relatives, and no specific examples of how dignity is upheld in practice are included in the available published text.Is the home responsive?
Waverley Lodge was rated Good for Responsive at the most recent assessment. This domain covers whether the home meets individual needs, whether activities are meaningful and varied, and whether end-of-life care is planned in advance. The home supports people with dementia and learning disabilities alongside older adults, which means responsive care requires genuine individualisation. No specific detail about the activity programme, one-to-one engagement, or end-of-life planning is available in the published findings.Is the home well-led?
Waverley Lodge was rated Good for Well-led at the most recent assessment. This domain examines whether the home has effective management, a positive culture, and robust governance. The home is run by Hill Care 3 Limited, with Mrs Mandy Vernon named as the Nominated Individual. The improvement from Requires Improvement to Good across all domains suggests that leadership has stabilised and that the governance issues that contributed to the earlier decline have been addressed. No specific detail about manager tenure, staff culture, or quality monitoring processes is available in the published text.
Source: CQC inspection report →
What the evidence base says
The team at Waverley Lodge supports adults with learning disabilities and those living with dementia. They accept residents both under and over 65, offering long-term residential care for people with varying support needs. For residents with dementia, the home provides specialist residential care. The team has experience supporting people at different stages of their dementia journey. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Waverley Lodge has returned to a Good rating across all five domains at its most recent assessment, which is a positive sign after a period of concern. However, the inspection report provides very limited specific detail, so most scores reflect the Good rating rather than verified, specific evidence from direct observation or testimony.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
Families have noticed that certain staff members bring real warmth to their work, showing genuine care for residents. The kitchen team works to accommodate different dietary needs and preferences, with meals that meet nutritional standards.
What inspectors have recorded
How it sits against good practice
Visiting Waverley Lodge will help you get a feel for whether it's the right fit for your family member's specific needs.
Worth a visit
Waverley Lodge, on Bewick Crescent in Newcastle upon Tyne, was rated Good across all five inspection domains at its most recent assessment, published in December 2024. This is an improvement on an earlier Requires Improvement rating and suggests the home has worked to address whatever issues were identified in that previous assessment. The home is registered to care for up to 45 people, including those living with dementia and learning disabilities, and also holds a nursing registration, meaning a registered nurse should be on duty at all times. The honest difficulty with this report is that the published text provides almost no specific detail. There are no direct observations, no quotes from your mum, your dad, or their relatives, and no named examples of what inspectors actually saw. A Good rating is genuinely reassuring, but it tells you a home has met a threshold, not what it feels like to live there day to day. Before making a decision, visit in person, ask to walk the dementia unit unaccompanied for a few minutes, and pay close attention to how staff interact with residents in corridors and communal spaces. Ask specifically about night staffing numbers, agency staff use, and what one-to-one engagement looks like for someone who cannot join group activities.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Waverley Lodge Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Waverley Lodge Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support for adults with learning disabilities and dementia
Dedicated nursing home Support in Newcastle Upon Tyne
When someone you love needs specialist care for learning disabilities or dementia, finding the right environment matters deeply. Waverley Lodge in Newcastle Upon Tyne provides residential support for adults both under and over 65, with particular experience in dementia and learning disability care. The home welcomes residents with complex needs, though families considering care here should visit to understand the current care approach.
Who they care for
The team at Waverley Lodge supports adults with learning disabilities and those living with dementia. They accept residents both under and over 65, offering long-term residential care for people with varying support needs.
For residents with dementia, the home provides specialist residential care. The team has experience supporting people at different stages of their dementia journey.
“Visiting Waverley Lodge will help you get a feel for whether it's the right fit for your family member's specific needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Waverley Lodge has returned to a Good rating across all five domains at its most recent assessment, which is a positive sign after a period of concern. However, the inspection report provides very limited specific detail, so most scores reflect the Good rating rather than verified, specific evidence from direct observation or testimony.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
Families have noticed that certain staff members bring real warmth to their work, showing genuine care for residents. The kitchen team works to accommodate different dietary needs and preferences, with meals that meet nutritional standards.
What inspectors have recorded
How it sits against good practice
Visiting Waverley Lodge will help you get a feel for whether it's the right fit for your family member's specific needs.
Worth a visit
Waverley Lodge, on Bewick Crescent in Newcastle upon Tyne, was rated Good across all five inspection domains at its most recent assessment, published in December 2024. This is an improvement on an earlier Requires Improvement rating and suggests the home has worked to address whatever issues were identified in that previous assessment. The home is registered to care for up to 45 people, including those living with dementia and learning disabilities, and also holds a nursing registration, meaning a registered nurse should be on duty at all times. The honest difficulty with this report is that the published text provides almost no specific detail. There are no direct observations, no quotes from your mum, your dad, or their relatives, and no named examples of what inspectors actually saw. A Good rating is genuinely reassuring, but it tells you a home has met a threshold, not what it feels like to live there day to day. Before making a decision, visit in person, ask to walk the dementia unit unaccompanied for a few minutes, and pay close attention to how staff interact with residents in corridors and communal spaces. Ask specifically about night staffing numbers, agency staff use, and what one-to-one engagement looks like for someone who cannot join group activities.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Waverley Lodge Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Waverley Lodge Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support for adults with learning disabilities and dementia
Dedicated nursing home Support in Newcastle Upon Tyne
When someone you love needs specialist care for learning disabilities or dementia, finding the right environment matters deeply. Waverley Lodge in Newcastle Upon Tyne provides residential support for adults both under and over 65, with particular experience in dementia and learning disability care. The home welcomes residents with complex needs, though families considering care here should visit to understand the current care approach.
Who they care for
The team at Waverley Lodge supports adults with learning disabilities and those living with dementia. They accept residents both under and over 65, offering long-term residential care for people with varying support needs.
For residents with dementia, the home provides specialist residential care. The team has experience supporting people at different stages of their dementia journey.
“Visiting Waverley Lodge will help you get a feel for whether it's the right fit for your family member's specific needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
