Dementia Care Home

Bridge, Burton & Trent Court

17-19 Ashby Road, Burton On Trent, Staffordshire, DE15 0LB

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
71/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds85
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2019-06-19

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement68
  • Food quality68
  • Healthcare70
  • Management & leadership74
  • Resident happiness70
Section 02

What inspectors found

Inspected 2019-06-19

  • Is this home safe?

    Good
    The Safe domain was rated Good at the May 2019 inspection, an improvement from the previous Requires Improvement rating. This domain covers staffing levels, medicines management, infection control, and how the home responds to safeguarding concerns. No specific incidents, falls data, or medication error details are available in the published summary. The improvement in safety is a meaningful signal that identified problems were addressed.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good, covering training, care planning, nutrition, and healthcare access. Dementia is listed as a formal specialism, which implies some level of structured staff training and environment adaptation. No specific information about training content, GP visit frequency, care plan review cycles, or mealtime quality is available in the published report. The Good rating indicates inspectors were satisfied with the systems in place.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the May 2019 inspection. This domain assesses whether staff treat people with kindness, dignity, and respect, and whether residents' independence and privacy are protected. No direct quotes from residents or relatives are available in the published summary, and no specific observational notes about staff interactions are recorded. The Good rating indicates inspectors observed acceptable standards of care.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good, covering activities, individual engagement, and end-of-life care planning. The home offers specialist provision for dementia, mental health, physical disabilities, and sensory impairment, suggesting activities should in principle be adapted to varying needs. No specific activities, individual engagement approaches, or end-of-life planning examples are recorded in the available report text. The Good rating indicates inspectors found a satisfactory level of responsiveness to individual needs.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good, improving from the previous Requires Improvement rating. A named registered manager (Mrs Charlotte Emma Bristow) and a nominated individual (Mr Philip Sewards) are recorded as in post. This domain assesses the quality of governance, the culture of the home, and whether staff feel able to raise concerns. No detail about manager tenure, staff satisfaction, complaint handling, or quality monitoring processes is available in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The centre's broad expertise means they can support residents with hearing or vision loss, mobility challenges, and various mental health needs. This comprehensive approach allows them to care for people at different life stages with very different requirements. For residents living with dementia, the centre provides dedicated support as part of their specialist services. Their experience caring for people with various cognitive and mental health conditions helps ensure appropriate, understanding care. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

71/ 100

DCC Family Score

This home scores in the solid mid-range — the inspection confirmed a genuine improvement from a previous Requires Improvement rating to Good across all five domains, but the published report contains limited specific observations, quotes, or detailed examples that would push scores higher.

Homes in West Midlands typically score 68–82.
DCC Recommendation

Worth a visit

Burton, Bridge and Trent Court Care Centre was inspected in May 2019 and rated Good across all five domains — Safe, Effective, Caring, Responsive, and Well-led. Importantly, this represents a genuine improvement from a previous Requires Improvement rating, which suggests the leadership team identified problems and took action. The home is an 85-bed nursing home with specialist provision for dementia, mental health, physical disabilities, and sensory impairment, and has a named registered manager in post — a basic but important marker of stability. The main limitation here is that the published report summary contains very little specific detail: no direct quotes from your parent's potential neighbours, no inspector observations of staff interactions, and no specifics about activities, food, or night staffing. The Good ratings are meaningful, but they tell you the floor, not the ceiling. When you visit, ask specifically: how many permanent staff work on the dementia unit after 8pm, how often are care plans reviewed and can you be part of that review, and what does a typical Tuesday look like for someone who can't join group activities? The improvement trend is encouraging — now you need to see whether it has held since 2019.

The three questions to ask when you visit

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In Their Own Words

How Bridge, Burton & Trent Court describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Bridge, Burton & Trent Court says about itself

Specialist support across ages and abilities in Burton

Burton, Bridge and Trent Court – Expert Care in Burton On Trent

Burton, Bridge and Trent Court Care Centre in Burton On Trent provides residential care that spans a notably wide range of needs. The centre supports both younger adults under 65 and older residents, with specialist teams equipped to help with sensory impairments, physical disabilities, and mental health conditions.

Care & specialisms

Who they care for

    The centre's broad expertise means they can support residents with hearing or vision loss, mobility challenges, and various mental health needs. This comprehensive approach allows them to care for people at different life stages with very different requirements.

    How they describe their dementia care

    For residents living with dementia, the centre provides dedicated support as part of their specialist services. Their experience caring for people with various cognitive and mental health conditions helps ensure appropriate, understanding care.

    “To learn more about their specialist services and current availability, getting in touch directly would be your best first step.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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