Rider House nursing home Burton-on-Trent
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds42
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
- Last inspected2019-04-30
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Some families talk about being encouraged to bring photos and personal items to help their relative settle in. There's mention of staff taking time to answer questions and keeping families updated about their loved one's care.
The eight family priority themes
- Staff warmth75
- Compassion & dignity75
- Cleanliness70
- Activities & engagement45
- Food quality60
- Healthcare70
- Management & leadership75
- Resident happiness65
What inspectors found
Inspected 2019-04-30
Is this home safe?
Is the care effective?
The Effective domain was rated Good. This rating covers training, care planning, healthcare coordination, nutrition, and how well the home works with other professionals such as GPs and district nurses. Dementia is listed as a specialism, which means inspectors would have considered whether staff had appropriate training. The published summary does not include specific detail on care plan content, training records, or how the home monitors health conditions.Is this home caring?
The Caring domain was rated Good. This covers how staff treat people, whether they are respectful and unhurried, whether privacy and dignity are maintained, and whether people are supported to remain as independent as possible. The published summary does not include specific observations of staff interactions, quotes from residents, or examples of how dignity was maintained in practice.Is the home responsive?
The Responsive domain was rated Requires Improvement, which is the only domain that did not reach Good. This domain covers whether the home tailors its approach to individual needs, whether there is a meaningful activity programme, and whether complaints are handled well. The published summary does not give specific detail on what prompted the Requires Improvement rating or what action the home committed to taking.Is the home well-led?
The Well-led domain was rated Good. The inspection records a named registered manager, Ms Amanda Elizabeth Bisson, and a nominated individual, Mrs Nicola Jayne Howis. A Well-led rating covers governance, culture, staff support, and whether the home acts on feedback and learns from incidents. The published summary does not include specific observations about management visibility, staff morale, or how complaints and incidents are followed up.
Source: CQC inspection report →
What the evidence base says
The home cares for adults both under and over 65, including those living with dementia or physical disabilities. For residents with dementia, the home provides specialist support as part of their residential care service. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Rider House Care Centre scores 72 out of 100, reflecting a solid overall Good rating with real improvement from a previous Requires Improvement result, but held back by a Requires Improvement rating for Responsive care, which covers activities, engagement, and how well the home meets individual needs.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Some families talk about being encouraged to bring photos and personal items to help their relative settle in. There's mention of staff taking time to answer questions and keeping families updated about their loved one's care.
What inspectors have recorded
How it sits against good practice
If you're considering Rider House, visiting in person will help you get a feel for whether it's the right place for your family.
Worth a visit
Rider House Care Centre, on Stapenhill Road in Burton on Trent, was rated Good overall at its last inspection in March 2019, with Good ratings across Safe, Effective, Caring, and Well-led. This represents a meaningful improvement from a previous Requires Improvement rating, which suggests the management team had identified problems and acted on them. The home cares for up to 42 people, including those living with dementia and physical disabilities, and is run by Your Health Limited with a named registered manager in post. The one area that did not reach Good was Responsive, which covers activities, engagement, and how well the home tailors its approach to individual needs. This is a significant gap, particularly for families considering this home for a parent with dementia, where meaningful daily engagement is closely linked to wellbeing. It is also worth noting that this inspection took place in March 2019, now more than six years ago. A review in July 2023 did not trigger a reassessment, but that does not mean the picture is unchanged. Ask the manager what has changed in the Responsive domain since 2019, request to see the current activity programme, and observe for yourself whether people appear settled and engaged during your visit.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Rider House nursing home Burton-on-Trent measures up against the other homes you’re considering. Free account.
In Their Own Words
How Rider House nursing home Burton-on-Trent describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Burton care centre where families find staff who listen
Rider House Care Centre – Your Trusted nursing home
When you're looking for care in Burton On Trent, finding staff who genuinely engage with families can make all the difference. At Rider House Care Centre, some relatives describe feeling heard and involved in their loved one's care decisions. The home supports residents with dementia, physical disabilities, and both younger and older adults who need residential care.
Who they care for
The home cares for adults both under and over 65, including those living with dementia or physical disabilities.
For residents with dementia, the home provides specialist support as part of their residential care service.
“If you're considering Rider House, visiting in person will help you get a feel for whether it's the right place for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Rider House Care Centre scores 72 out of 100, reflecting a solid overall Good rating with real improvement from a previous Requires Improvement result, but held back by a Requires Improvement rating for Responsive care, which covers activities, engagement, and how well the home meets individual needs.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Some families talk about being encouraged to bring photos and personal items to help their relative settle in. There's mention of staff taking time to answer questions and keeping families updated about their loved one's care.
What inspectors have recorded
How it sits against good practice
If you're considering Rider House, visiting in person will help you get a feel for whether it's the right place for your family.
Worth a visit
Rider House Care Centre, on Stapenhill Road in Burton on Trent, was rated Good overall at its last inspection in March 2019, with Good ratings across Safe, Effective, Caring, and Well-led. This represents a meaningful improvement from a previous Requires Improvement rating, which suggests the management team had identified problems and acted on them. The home cares for up to 42 people, including those living with dementia and physical disabilities, and is run by Your Health Limited with a named registered manager in post. The one area that did not reach Good was Responsive, which covers activities, engagement, and how well the home tailors its approach to individual needs. This is a significant gap, particularly for families considering this home for a parent with dementia, where meaningful daily engagement is closely linked to wellbeing. It is also worth noting that this inspection took place in March 2019, now more than six years ago. A review in July 2023 did not trigger a reassessment, but that does not mean the picture is unchanged. Ask the manager what has changed in the Responsive domain since 2019, request to see the current activity programme, and observe for yourself whether people appear settled and engaged during your visit.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Rider House nursing home Burton-on-Trent measures up against the other homes you’re considering. Free account.
In Their Own Words
How Rider House nursing home Burton-on-Trent describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Burton care centre where families find staff who listen
Rider House Care Centre – Your Trusted nursing home
When you're looking for care in Burton On Trent, finding staff who genuinely engage with families can make all the difference. At Rider House Care Centre, some relatives describe feeling heard and involved in their loved one's care decisions. The home supports residents with dementia, physical disabilities, and both younger and older adults who need residential care.
Who they care for
The home cares for adults both under and over 65, including those living with dementia or physical disabilities.
For residents with dementia, the home provides specialist support as part of their residential care service.
“If you're considering Rider House, visiting in person will help you get a feel for whether it's the right place for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
