Croft Residential Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds30
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2020-01-11
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families have seen their loved ones gain weight and strength after moving in, particularly those who'd been struggling at home. The home understands that small comforts matter — they've welcomed residents' beloved pets, helping people maintain those precious connections.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement60
- Food quality60
- Healthcare65
- Management & leadership74
- Resident happiness68
What inspectors found
Inspected 2020-01-11
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the December 2019 inspection. This domain covers training, care planning, healthcare access, and food and nutrition. A Good rating means inspectors considered these adequate at the time. The home lists dementia as a specialism, which implies staff should have specific dementia training beyond basic induction. No detail on care plan quality, GP access arrangements, or food provision is reproduced in the published summary.Is this home caring?
The Caring domain was rated Good at the December 2019 inspection. Inspectors were satisfied that staff treated residents with dignity and respect, and that care was delivered in a way that promoted independence. No specific observations of staff interactions, no preferred-name practices, and no quotes from residents or relatives are reproduced in the published summary. The Good rating is a positive signal but cannot substitute for what you observe on a visit.Is the home responsive?
The Responsive domain was rated Good at the December 2019 inspection. This domain covers activities, individualised engagement, and responsiveness to personal preferences and complaints. A Good rating means inspectors were satisfied that the home was meeting people's social and emotional needs at the time. No specific activities, activity timetables, or examples of individual engagement for residents with advanced dementia are reproduced in the published summary.Is the home well-led?
The Well-led domain was rated Good at the December 2019 inspection. The home is run by Tawnylodge Limited, with a named Registered Manager and a named Nominated Individual recorded at the time of registration. A Good rating in Well-led means inspectors found adequate governance, a positive culture, and a management team that was accountable and learning from incidents. The improvement from the previous Requires Improvement rating across the whole home suggests leadership played a central role in driving that change.
Source: CQC inspection report →
What the evidence base says
The home provides care for people over 65 and has experience supporting residents with dementia. As a home that welcomes people living with dementia, Croft provides specialised support for residents at different stages of their dementia journey. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Croft Care Home received a Good rating across all five domains at its last inspection, having improved from Requires Improvement. The score reflects that positive findings are confirmed at domain level but the published report contains limited specific detail, quotes, or direct observations to push scores higher.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Families have seen their loved ones gain weight and strength after moving in, particularly those who'd been struggling at home. The home understands that small comforts matter — they've welcomed residents' beloved pets, helping people maintain those precious connections.
What inspectors have recorded
The team keeps families updated about their relatives' daily life and wellbeing. Several families describe seeing real improvements in their loved ones' mood and engagement after they've had time to settle in.
How it sits against good practice
If you're considering Croft for someone close to you, visiting in person will give you the clearest picture of whether it feels right.
Worth a visit
Croft Care Home, on Main Street in Burton on Trent, was rated Good across all five inspection domains at its last inspection in December 2019, published January 2020. This is a meaningful improvement: the home had previously been rated Requires Improvement, so inspectors found real, evidenced progress across safety, care, effectiveness, responsiveness, and leadership. The home is registered for 30 beds and lists dementia as a specialism alongside care for adults over 65. The main limitation for families reading this report is that the published inspection summary contains very little specific detail: no direct quotes from residents or relatives, no descriptions of individual interactions observed by inspectors, and no figures on staffing ratios or activity provision. The Good rating tells you the home met the required standard in January 2020, but it is now several years old and does not tell you what daily life looks like in detail. When you visit, ask the manager to walk you through last week's actual staffing rota (not the template), to describe what a typical weekday looks like for a resident with dementia who cannot join group activities, and to explain what has changed in the home since the last inspection.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Croft Residential Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Croft Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Traditional care supporting physical recovery in Burton
Dedicated residential home Support in Burton On Trent
When someone you love needs more support than you can provide at home, finding the right place becomes everything. Croft Care Home in Burton On Trent focuses on helping residents regain their strength and settle into their new surroundings. The home specialises in caring for people over 65, including those living with dementia.
Who they care for
The home provides care for people over 65 and has experience supporting residents with dementia.
As a home that welcomes people living with dementia, Croft provides specialised support for residents at different stages of their dementia journey.
“If you're considering Croft for someone close to you, visiting in person will give you the clearest picture of whether it feels right.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Croft Care Home received a Good rating across all five domains at its last inspection, having improved from Requires Improvement. The score reflects that positive findings are confirmed at domain level but the published report contains limited specific detail, quotes, or direct observations to push scores higher.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Families have seen their loved ones gain weight and strength after moving in, particularly those who'd been struggling at home. The home understands that small comforts matter — they've welcomed residents' beloved pets, helping people maintain those precious connections.
What inspectors have recorded
The team keeps families updated about their relatives' daily life and wellbeing. Several families describe seeing real improvements in their loved ones' mood and engagement after they've had time to settle in.
How it sits against good practice
If you're considering Croft for someone close to you, visiting in person will give you the clearest picture of whether it feels right.
Worth a visit
Croft Care Home, on Main Street in Burton on Trent, was rated Good across all five inspection domains at its last inspection in December 2019, published January 2020. This is a meaningful improvement: the home had previously been rated Requires Improvement, so inspectors found real, evidenced progress across safety, care, effectiveness, responsiveness, and leadership. The home is registered for 30 beds and lists dementia as a specialism alongside care for adults over 65. The main limitation for families reading this report is that the published inspection summary contains very little specific detail: no direct quotes from residents or relatives, no descriptions of individual interactions observed by inspectors, and no figures on staffing ratios or activity provision. The Good rating tells you the home met the required standard in January 2020, but it is now several years old and does not tell you what daily life looks like in detail. When you visit, ask the manager to walk you through last week's actual staffing rota (not the template), to describe what a typical weekday looks like for a resident with dementia who cannot join group activities, and to explain what has changed in the home since the last inspection.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Croft Residential Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Croft Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Traditional care supporting physical recovery in Burton
Dedicated residential home Support in Burton On Trent
When someone you love needs more support than you can provide at home, finding the right place becomes everything. Croft Care Home in Burton On Trent focuses on helping residents regain their strength and settle into their new surroundings. The home specialises in caring for people over 65, including those living with dementia.
Who they care for
The home provides care for people over 65 and has experience supporting residents with dementia.
As a home that welcomes people living with dementia, Croft provides specialised support for residents at different stages of their dementia journey.
Management & ethos
The team keeps families updated about their relatives' daily life and wellbeing. Several families describe seeing real improvements in their loved ones' mood and engagement after they've had time to settle in.
“If you're considering Croft for someone close to you, visiting in person will give you the clearest picture of whether it feels right.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
