Hoar Cross Nursing Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds51
- SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
- Last inspected2019-05-22
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families consistently notice how staff invest themselves in residents' wellbeing, bringing both professional skill and authentic warmth to their work. The pleasant surroundings and well-maintained environment create a setting where people feel comfortable and cared for.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership72
- Resident happiness68
What inspectors found
Inspected 2019-05-22
Is this home safe?
Is the care effective?
The home received a Good rating for Effectiveness at the April 2019 inspection. The home is registered to provide nursing care, treatment of disease, disorder, or injury, and dementia care, suggesting a degree of specialist knowledge is expected. The published inspection text does not include specific observations about care plan quality, GP access arrangements, dementia training content, or how mealtimes are managed. No detail on food quality or dietary support is recorded in the available findings.Is this home caring?
The home received a Good rating for Caring at the April 2019 inspection. The published inspection text does not include direct observations of staff interactions, quotes from residents or relatives about how staff treated them, or specific examples of dignity and privacy being upheld. The registered specialism in dementia care implies a commitment to person-centred approaches, but the available text does not describe what that looks like in practice at Hoar Cross.Is the home responsive?
The home received a Good rating for Responsiveness at the April 2019 inspection. The home is registered for dementia care, which implies some provision of tailored activity and individual engagement. The published inspection text does not include specific information about the activity programme, one-to-one engagement for residents who cannot join groups, or how the home responds to individual preferences and changing needs. No detail about end-of-life care planning is recorded in the available findings.Is the home well-led?
The home received a Good rating for Well-led at the April 2019 inspection. A registered manager, Mrs Fiona Louise Kersey, and a nominated individual, Ms Joanne Scott, were recorded as in post at the time. The published inspection text does not describe the management culture, how staff are supported to raise concerns, whether the manager is visible on the floor, or what governance and quality monitoring systems are in place. The rating has remained stable since 2019 based on the July 2023 monitoring review.
Source: CQC inspection report →
What the evidence base says
The home provides specialist dementia care alongside support for physical disabilities, welcoming adults over 65. They offer both long-term residential care and shorter respite stays when families need temporary support. For those living with dementia, the combination of professional nursing expertise and compassionate daily care creates an environment where residents receive both the specialist support they need and the human connection that matters so much. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Hoar Cross Nursing Home received a Good rating across all five domains at its last inspection in April 2019, which is a solid baseline. However, the published inspection text contains very limited specific detail, so most scores reflect a confirmed Good rating without the direct observations, quotes, or data points that would push them higher.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Families consistently notice how staff invest themselves in residents' wellbeing, bringing both professional skill and authentic warmth to their work. The pleasant surroundings and well-maintained environment create a setting where people feel comfortable and cared for.
What inspectors have recorded
What stands out across different experiences is how staff support not just residents but their families too. People describe feeling included and supported throughout their loved one's stay, whether for respite care or longer-term needs.
How it sits against good practice
If you're considering options for someone you love, visiting Hoar Cross could help you get a feel for whether their approach matches what you're looking for.
Worth a visit
Hoar Cross Nursing Home in Burton on Trent was rated Good across all five inspection domains at the inspection carried out in April 2019. The home provides nursing care for up to 51 people, including those living with dementia and those with physical disabilities. A registered manager was named and in post. The regulator reviewed available information in July 2023 and found no evidence requiring the rating to be changed at that stage. The main limitation here is the age of the inspection, now more than six years old, and the very limited detail in the published report. A Good rating is meaningful, but it cannot tell you what the home feels like today: how warm the staff are with your parent, whether the food is appetising, or how the dementia unit is run at night. Before committing, visit in person, ask to see a week of staffing rotas showing permanent versus agency cover, and go at a mealtime if you can. The inspection findings give you a reasonable starting point, but your own visit will tell you far more.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Hoar Cross Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Hoar Cross Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where professional care meets genuine kindness in Burton
Compassionate Care in Burton On Trent at Hoar Cross Nursing Home
When families describe feeling truly supported through some of life's most difficult moments, it speaks volumes about the quality of care. Hoar Cross Nursing Home in Burton On Trent has built its reputation on combining professional nursing expertise with the kind of genuine compassion that makes all the difference during challenging times.
Who they care for
The home provides specialist dementia care alongside support for physical disabilities, welcoming adults over 65. They offer both long-term residential care and shorter respite stays when families need temporary support.
For those living with dementia, the combination of professional nursing expertise and compassionate daily care creates an environment where residents receive both the specialist support they need and the human connection that matters so much.
“If you're considering options for someone you love, visiting Hoar Cross could help you get a feel for whether their approach matches what you're looking for.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Hoar Cross Nursing Home received a Good rating across all five domains at its last inspection in April 2019, which is a solid baseline. However, the published inspection text contains very limited specific detail, so most scores reflect a confirmed Good rating without the direct observations, quotes, or data points that would push them higher.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Families consistently notice how staff invest themselves in residents' wellbeing, bringing both professional skill and authentic warmth to their work. The pleasant surroundings and well-maintained environment create a setting where people feel comfortable and cared for.
What inspectors have recorded
What stands out across different experiences is how staff support not just residents but their families too. People describe feeling included and supported throughout their loved one's stay, whether for respite care or longer-term needs.
How it sits against good practice
If you're considering options for someone you love, visiting Hoar Cross could help you get a feel for whether their approach matches what you're looking for.
Worth a visit
Hoar Cross Nursing Home in Burton on Trent was rated Good across all five inspection domains at the inspection carried out in April 2019. The home provides nursing care for up to 51 people, including those living with dementia and those with physical disabilities. A registered manager was named and in post. The regulator reviewed available information in July 2023 and found no evidence requiring the rating to be changed at that stage. The main limitation here is the age of the inspection, now more than six years old, and the very limited detail in the published report. A Good rating is meaningful, but it cannot tell you what the home feels like today: how warm the staff are with your parent, whether the food is appetising, or how the dementia unit is run at night. Before committing, visit in person, ask to see a week of staffing rotas showing permanent versus agency cover, and go at a mealtime if you can. The inspection findings give you a reasonable starting point, but your own visit will tell you far more.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Hoar Cross Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Hoar Cross Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where professional care meets genuine kindness in Burton
Compassionate Care in Burton On Trent at Hoar Cross Nursing Home
When families describe feeling truly supported through some of life's most difficult moments, it speaks volumes about the quality of care. Hoar Cross Nursing Home in Burton On Trent has built its reputation on combining professional nursing expertise with the kind of genuine compassion that makes all the difference during challenging times.
Who they care for
The home provides specialist dementia care alongside support for physical disabilities, welcoming adults over 65. They offer both long-term residential care and shorter respite stays when families need temporary support.
For those living with dementia, the combination of professional nursing expertise and compassionate daily care creates an environment where residents receive both the specialist support they need and the human connection that matters so much.
Management & ethos
What stands out across different experiences is how staff support not just residents but their families too. People describe feeling included and supported throughout their loved one's stay, whether for respite care or longer-term needs.
The home & environment
The home sits in appealing surroundings that families appreciate, with grounds and buildings kept to standards that reflect the quality of care inside. These pleasant physical surroundings contribute to the overall sense of a well-run establishment.
“If you're considering options for someone you love, visiting Hoar Cross could help you get a feel for whether their approach matches what you're looking for.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
