Dementia Care Home

Mount Pleasant Care Home

Off Hollow Lane, Burton On Trent, Staffordshire, DE15 0DR

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds50
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2021-12-10

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors describe a place where residents seem genuinely engaged with daily life, taking part in activities rather than just watching from the sidelines. The atmosphere feels relaxed and welcoming from the moment you arrive, with staff who make time for a friendly word.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2021-12-10

  • Is this home safe?

    Good
    The Safe domain was rated Good at the October 2021 inspection. No specific observations, incident data, or staffing detail are included in the available report text. The home cares for up to 50 people, including those living with dementia, which makes staffing consistency and night-time cover particularly important. A regulatory review in July 2023 found no evidence requiring a reassessment of this rating.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the October 2021 inspection. No specific detail about care planning, dementia training, GP access, medication management, or food quality appears in the available report text. The home lists dementia as a declared specialism, which means inspectors would have assessed whether dementia-specific practice was in place, but no findings from that assessment are quoted here.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the October 2021 inspection. No inspector observations of staff interactions, no resident testimony, and no family quotes appear in the available report text. The Good rating indicates inspectors were satisfied with what they observed, but the absence of recorded specifics means there is no published evidence of the kinds of interactions that families value most.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the October 2021 inspection. No specific detail about the activities programme, individual engagement, or end-of-life care planning appears in the available report text. The home cares for people living with dementia, for whom tailored and meaningful daily activity is particularly important to wellbeing.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the October 2021 inspection. The home has a named Registered Manager and a Nominated Individual recorded with the regulator, indicating a formal governance structure is in place. The home is operated by Aria Healthcare Group. No specific observations about management visibility, staff culture, or accountability mechanisms appear in the available report text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Mount Pleasant provides care for adults both under and over 65, with specific experience in dementia care. For those living with dementia, the home's focus on keeping residents engaged in activities can help maintain connections and routine. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Mount Pleasant Care Home scored Good across all five inspection domains in October 2021, which is a solid baseline, but the published report text contains very limited specific detail, observations, or direct testimony to push scores higher. Families should treat this as a promising starting point and use a visit to verify the day-to-day reality.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors describe a place where residents seem genuinely engaged with daily life, taking part in activities rather than just watching from the sidelines. The atmosphere feels relaxed and welcoming from the moment you arrive, with staff who make time for a friendly word.

Lens 02

What inspectors have recorded

The manager here takes a hands-on approach, regularly spending time with residents in communal areas rather than staying behind a desk. Families have found the respite care provision works well when they've needed short-term support.

Lens 03

How it sits against good practice

While one visitor expressed concerns they didn't elaborate on, the consistent picture from others suggests a care home where daily life feels natural and involving.

DCC Recommendation

Worth a visit

Mount Pleasant Care Home, on the outskirts of Burton on Trent, was rated Good across all five inspection domains following an inspection in October 2021. The rating was reviewed in July 2023 and no concerns emerged to trigger a reassessment, which means the Good rating remains current. The home is run by Aria Healthcare Group and has a named Registered Manager and Nominated Individual in post, indicating a clear leadership structure. The main limitation of this report is that the published inspection text contains very little specific detail. No inspector observations, resident or family quotes, or care practice examples are available to help you judge what daily life is actually like for your parent. A Good rating is a meaningful starting point, but the 21 checklist items that could not be assessed from this report mean a visit to the home is essential before making a decision. When you visit, focus on night staffing levels, how staff respond to someone who is distressed, and whether the activity programme includes one-to-one engagement for people who cannot join group sessions.

The three questions to ask when you visit

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In Their Own Words

How Mount Pleasant Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Mount Pleasant Care Home says about itself

Where residents join in and visitors feel genuinely welcomed

Dedicated residential home Support in Burton On Trent

There's something reassuring about walking into Mount Pleasant Care Home in Burton On Trent and seeing residents actively involved in what's happening around them. Families visiting here often mention how quickly they feel at ease, noticing the way staff greet everyone warmly and the manager chats with residents in the lounges.

Care & specialisms

Who they care for

    Mount Pleasant provides care for adults both under and over 65, with specific experience in dementia care.

    How they describe their dementia care

    For those living with dementia, the home's focus on keeping residents engaged in activities can help maintain connections and routine.

    “While one visitor expressed concerns they didn't elaborate on, the consistent picture from others suggests a care home where daily life feels natural and involving.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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